Your calls always answered within 5 rings.
Very friendly staff
Amazing, thank you Courtney!
Thank you Rebecca Wilkie
All good as promised and helpful Mr Harvey
Ewan understood our requirements clearly and put together an excellent itinerary. We'll be coming back - once we've saved up!
The flight from London to Manchester was rescheduled by BA as not enough time in between flights.
The itinerary worked perfectly.. some delays of course (as ever) but good flights and seats. Virgin Dreamliner excellent
The attention to detail you get from the staff is amazing. Knowing you have 24/7 back up is very reassuring. Many thanks to Amy and the team for everything. They are always there to help.
When our Air Tahiti flight was cancelled you moved us to Air France quickly and helpfully. Many thanks!
So helpful and efficient and your app is great too!
Excellent work
I recommend you all the time
The trip was amazing and all the flights worked perfectly
Awesome. Just excellent
All went very well
Very good service = been using this for my last three trips aboard and will use them again
Nicole and her team were wonderful! She went to such great lengths to find suitable flights and then willingly helped me with so many issues over the formal requirements. I honestly couldn't have made this trip without her. Always a cheerful and calming voice on the other end of the line when I was on the verge of panic. I can't thank her enough!
All in all, my trip went well. Mission accomplished. Thank you and looking forward to book again in the future.
Grant is a great asset to your company and has been helping us holiday since 2012.
Very good service. Thanks to Jessica and Howard and the rest of the team.
Good experience
Brilliant holiday in Bora Bora and Tahiti!
We were delighted with everything DialAFlight did, from the original organisation and booking to changing flights because of the coronavirus outbreak and alerting us to floods in New Zealand that affected our plans. Brilliant from start to finish and special thanks to Marco who went above and beyond to help and advise. I would definitely recommend DialAFlight.
I’m all in favour of security checks but we had to stand in a queue of about 1000 people at LA to get through immigragtion. Of the 44 kiosks available 2 were in use initially which went up to 6 after 1 1/2 hours as they returned from lunch. One airport I will definitely avoid in the future.
Whole trip went well apart from both Air NZ flights being delayed. Thankfully it did not cause any problems.
Toby was very helpful and picked lovely hotels. Made our honeymoon memorable.
Jake was so helpful and he helped us with a payment plan. I would highly recommend your service to our friends.
Jamie was excellent and very responsive to my queries.
Samuel was very helpful, our holiday was great.
Reece was very helpful and professional. I will definitely use DialAFlight again - excellent
Walking around Sandals LaSource is a strange experience. It’s not just the staff who are incredibly friendly, but guests, too. If I were to knock on my neighbours’ door and ask them to fetch me a mojito, I know they’d happily oblige. A spare toothbrush? Coming right up.
Everyone at this newly-opened Grenadian extravaganza seems blissfully, deliriously happy - from the British couple who excitedly tell me this is the tenth Sandals resort they’ve visited, to the young, amorous Americans slurping neon cocktails, who want to know all about the village in Hampshire where I was born.
So my initial exploration of the 17-acre site becomes a lengthy process.
Sandals LaSource is a new addition to this lovely spot, a country which includes the main 120 square mile island and the smaller islands of Carriacou and Petite Martinique.
It’s adults-only (no under-18s), and one of 15 Sandals resorts dotted around the Caribbean.
Grenada is a ten-hour flight from London and the resort is a five-minute drive from the airport, on the south-western tip of the island, specifically a beautiful stretch of sand known as Pink Gin beach. For this reason, I’ve packed my ear plugs, but not once do I hear an aircraft.
There are 225 rooms and suites. Some have pools on the balconies, and there are butler suites. Guests are given mobile phones with which they can contact their butlers.
I might not have a suite, but I’m hardly roughing it. My room, in the seafront Italian Village area, has a marble bathtub on the balcony.
Waterskiing, kayaking, snorkelling and scuba trips all come gratis, and, for a small charge, there are excursions outside the resort.
I opt for river tubing and spend the day floating lazily along a river lined by thick, jungle-like foliage, my progress impeded only by clusters of rocks. With a quick shove from our guides, we pop free like corks.
Halfway along, we enter a deep lagoon and jump off a ledge into the clear water.
On the way back to the resort, we stop by Grand Anse beach, near the capital of St George’s. Although one of the island’s most beautiful beaches, it’s surprisingly quiet, with just a few locals occupying the deckchairs.
We have a quick look around the knick-knack-filled stalls then head to St George’s itself, home to the cruise ship terminal and a souvenir-filled shopping centre clearly aimed at passengers on a mad dash ashore.
The spice market in St George’s Square is a fragrant alternative, and the piles of nutmeg, cloves and lemongrass remind us why Grenada is known as the spice island.
The next day I opt for an island tour. One of Grenada’s darker periods was the coup-within-a-coup which resulted in the killing of Prime Minister Maurice Bishop on October 19, 1983. We visit the fort where he died. Bishop was executed by the People’s Revolutionary Army of Grenada, led by General Hudson Austin.
On October 25, U.S. marines invaded on the orders of President Reagan. As we now know, he had to use all his charm to appease Mrs Thatcher, who, despite Grenada being part of the Commonwealth, was kept in the dark about the operation.
U.S. forces took control of the island within three days. Austin was arrested and an Interim Advisory Council reinstated the 1974 constitution. Elections were held in 1984 and Herbert A. Blaize became Grenada’s new PM.
Bullet holes pockmarking the walls of Fort George are the only chilling reminder of this era.
Sandals is brilliant for people-watching because of its diverse clientele. Some of the most interesting evenings are spent in the open-plan Living Room bar with its dance floor and themed music nights.
A guest tells me that Sandals resorts bring out the romantic side in everyone, whether they’re 18 or 80, but I can’t help thinking that the free alcohol also plays a part.
Sandals guests refer to staff members as if they were old friends. The more hardcore fans wear their Sandals T-shirts like badges of honour.
There are nine restaurants. I develop a penchant for eggs benedict at Le Jardinier, where I appear to be the only person not chasing down my breakfast with champagne.
Another favourite is Butch’s Chophouse, a steakhouse named after Sandals’ chairman, Jamaican-born Gordon ‘Butch’ Stewart.
In the afternoons, I offset the threat of obesity by visiting the gym (Sandals guests party hard, but they work out hard too).
When I’m feeling less energetic, I sign up for a round of bocce ball (an Italian boules-type game) and play board games at the swim-up bar.
On my final day, I head to Le Jardinier - and toast Sandals LaSource with a pre-9am glass of champers.
First published in the Mail Online - February 2015
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