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Nothing was too much bother. Excellent communication..
Excellent communications and what feels like personal support gives you confidence that DialAFlight are genuinely there to help you get the best from your trip.
Cameron was just wonderful answering all my questions and putting me at ease with follow up calls. Great company and have passed on the wonderful service to friends Thank you for helping to make my holiday amazing!
Very helpful and friendly service. Great to be able to actually talk to someone! Many thanks to Reagan who was extremely helpful when I had a problem checking in online. Very reassuring and nothing too much trouble. Will definitely use DialAFlight in the future.
Harriet was very helpful and kept us updated all the time. We had a fabulous holiday and loved the app.
Brilliant service from Lloyd, Jack and their team. Thank you!
Courtney arranged everything for us and we felt we were in excellent hands throughout. It was very helpful to be able to ask questions regarding seat allocation on Qatar
Usual excellent service. Had a great time. Would go nowhere else to book my Australian holidays. Well done Ralph. DialAFlight is the best
Thank you so much, your customer service is excellent.
Very smooth trip. Thanks so much for all your help arranging flights. Kids first time in Australia and had a blast, really enjoyed the variety of places we travelled to.
You have been just brilliant and your assistance was invaluable. Staff polite, friendly and knowledgeable and great in an emergency situation.
Excellent trip, unfortunately luggage lost on return and still not received!
Gordon goes way and beyond every time
Very helpful indeed. Great organisation to deal with
I would not recommend breakfast at the Crowne Promenade Melbourne. Zero star rating from us.
The help was there when needed. All the information was well presented and given in plenty of time. It made this first time, flying solo on a long trip, feel very confident.
Daniel was very helpful when we needed to change our bookings to return to the UK. It was over the Easter weekend but he still kept communication going. Thanks for that
Everything OK till Dubai airport on way back. Total mess, no organisation, no help. The airport can’t deal with a crisis. Just pathetic.
Can’t fault the service I received by Graham and everything went according to plan. It was great to get a pre-flight call from him to ensure we had everything in place that we would need. As it happened, we hadn’t so it enabled us to get the missing documents. But I would not choose to fly Air Malaysia again. On the other hand, New Zealand Airways was outstanding. Probably the best flight I’ve ever had and I’ve had a lot.
Yet again excellent service from the team at DialAFlight. Will definitely use again.
As always, DialAFlight have been excellent in organising our flights to Australia. Jordan Fell has usually been our contact and is professional and friendly but all agents we have spoken to have been great AND the phone is answered within seconds….always a bonus.
As always Chloe and Lloyd were there to advise and reassure us when our original plans changed on our flights back from Australia
Just keep up the good work. Impossible to fault you.
All went very smoothly. When I phoned Ruby from Brisbane with a query about my flight home, she checked immediately and phoned me back and confirmed that all was in order. Very reassuring. I will definitely use DialAFlight again. Very grateful.
Leah Jessep is both knowledgeable and prompt in all her communication, many thanks.
It has always been a pleasure to deal with you as you have a wonderful manner and so does Molly! Would not ever think of changing from DialAFlight! You are the best!
Good service will use again
Great company to deal with. Will definitely use this option again
Everything was spot on. Good to know you could be contactable at any time. You responded to my query very quickly setting my mind at rest.
As soon as Donald Trump became President, the number of Americans applying to move to Canada went through the roof. And Brexit has even made many Britons think about heading for ‘The Great White North’.
But where in this vast country should you go? I’ve the answer – although I’m biased as my wife is from Ontario and I have travelled extensively through the province and fallen in love with it.
It's enormous (half a million square miles) and home to 40 per cent of Canadians. You need to base yourself in Toronto which, to the average Trump supporter, would be hell on Earth - it has three million inhabitants and more than 160 languages.
The city has changed a lot since I first visited in the mid-1990s. Lots of shiny new apartment blocks have been added to the downtown skyline of the CN Tower and the glorious Gothic Revival of the Royal York Hotel.
But the plus side is that the Lakeshore area is now properly utilised and full of things to do all year round. It’s also where you can pick up a ferry and take the ten-minute ride over to Centre Island.
Toronto’s offshore City Park is ideal for a family day-trip. On the way back, you could pop into the magnificent Roger’s Centre and catch a baseball game. The Toronto Blue Jays are the only Canadian team in Major League Baseball and they're pretty good. Nothing gives a bigger hit of ‘North Americana’ than a ball game, with the wise-cracks of the hot-dog sellers, antics of the energetic furry mascots and maybe even the game itself.
Afterwards, you'll need a good restaurant. My favourite is Byblos, a hip modern take on Lebanese cuisine.
Toronto is a city of villages - discover them on foot. Have breakfast at the Thompson Diner, check out Kensington Market to funk up your wardrobe, visit Chinatown for lunch at Lee Garden.
Come the weekend, Canadians go ‘up North’ to reconnect with their pioneer roots…and drink beer. Most people have a ‘cottage’ somewhere on one of the 30,000 lakes, ranging from a simple hut to vast affairs with helipads and boathouses.
We head for the Muskoka Lakes. Three vast lakes – Muskoka, Rosseau and Joseph – are dotted with hundreds of little wooded islands and connected by locks to form the ultimate summer playground (they freeze over in winter which is pretty fun, too).
If we are going for a short time we stay at the Red Leaves Resort on Rosseau. When we rent a cottage we also get a speedboat and life is spent almost permanently on the water.
We were having a meal with friends in Toronto when they insisted we go to stay in their cottage on Christian Island, on Georgian Bay. They said it was always unlocked and that the water was the clearest in Canada.
We took the rickety passenger ferry over and drove the short distance on a dirt track to Horseshoe Bay. We came to several rows of cottages nestled among birch trees. We found ours and dragged in everything we needed for our stay. It was compact, but incredibly sweet.
The beach was a two-minute walk away, and over the next few days we swam, paddle-boarded, ate simply but well and slept like kings. Life was good.
On the fourth day, we were eating brunch on the deck when a car turned into the driveway. Assuming neighbours were calling in to say hello we waved vigorously. The family exiting the car appeared very confused. They wondered what we were doing in their cottage!
We were in the wrong one. They were all left unlocked and we’d made a stupid mistake. We were mortified. They, being Canadians, were more upset at having to turf us out, although we explained we really did have the correct cottage somewhere nearby in which to stay.
It was so gloriously Canadian. These are good people, possibly the best in the world. We had to almost force our way out of their cottage. And our new friends lined up to wave us goodbye.
We can learn much from this wonderful country. For Trump, Brexit, anything really, there is a solution. Canada – it truly rocks.
First published in the Mail on Sunday - July 2017
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