Your calls always answered within 5 rings.
Excellent customer service
Have been using DialAFlight for 20+ years. Always excellent service. Travis in particular is always so helpful and makes you feel you're his only client.
Thanks for the advice and guidance!
Billy has exceeded our expectations.
Great to have the pick up at the airport
Arthur was so helpful he went above and beyond to ensure we had a good holiday. Highly recommend.
incredible service as always. Thank you Dexter
Can not thank you enough for your wonderful service. I have given your number to my friends and family. Highly recommended
I had loads of issues due to flight cancellation but no fault of DialAFlight
It was 5 star all the way
Always recommending you to our friends
Helpful and dependable as always
Everything was great from booking our holiday to arriving back home. Special thanks to Helen Jones for taking care of it all, great job.
As usual, the whole process was made easy and we received excellent service from DialAFlight. Continue to recommend to everyone!
Kennedy is a pleasure to deal with and always gives us the best advice on the UAE products.
Many thanks to Ray Taylor for a very good, quick service
Wonderful holiday, all planned and booked excellently, thank you
Friendly, patient, informative
Ryan was great and did everything to support and enhance our holiday
Well organised and recommended holiday. Thank you Gavin
Hope to return to the hotel next year.
Responsive, friendly and knowledgeable - would recommend every time
Dexter is extremely professional and friendly. He was also extremely prompt with responding to any concerns and issues.
First class, friendly and informative customer service. Thank you. In particular Mia, Darren and Regan. All our expectations were exceeded
Keep up to date with construction projects near hotels
Never disappoint. Incredibly efficient and friendly and able to find great prices on flights.
Everything ran smoothly thank you. Excellent service.
Thank you so much for our wonderful experience. Etihad was A1 with its service. Thanks to Ryan for taking care of our booking. We look forward to travelling with you soon.
Bill Naylor was excellent as always planning my trip.
Excellent as always. Keep you informed and phone to wish you a good holiday a few days before you go. Best customer service I have experienced AND answer the phone immediately!!
When Pavarotti first went to Pangkor Laut, he arrived with 26 suitcases – 20 for his clothes and six for his food. He then declared it the most beautiful place he’d ever seen. 'It's enchanting, it's a paradise,’ he gushed. ‘I almost cried to see what beautiful things God had done.’
But I don't know what the Italian opera star was doing with all those clothes.
If he were alive today, he’d need only one case for shorts and T-shirts - and definitely no nibbles. Pangkor Laut Resort, set on its own little island, now has six high-end restaurants, all open to the balmy sea air.
Smart casual is required at the adults-only Fisherman’s Cove. Male diners underdressed are discreetly handed a sarong.
This tropical haven of beaches, rainforest and five-star pampering three miles off the west coast of Malaysia has also been a favourite of Michael Schumacher, Eric Cantona, Tony Blair and British actress Ruth Wilson (from the TV thriller The Affair). Bond girl Michelle Yeoh (Wai Lin in Tomorrow Never Dies) is a regular. And Joan Collins took her fifth and current husband, Percy Gibson, there on honeymoon.
However, you don’t need to be a celebrity to experience Pangkor Laut Resort's many delights.
From the airport at Malaysia's capital of Kuala Lumpur, Pangor Laut Resort can arrange for a car to take you to Marina Island Pangkor - the jetty near Teluk Batik from where boats to the island depart.
Even the transfer is a great sightseeing experience, with palm plantations, which have mostly replaced traditional rubber ones, as well as countless villages and their residents.
The 300-acre island is a short boat ride away - the first glimpse of it is little wooden villas perched on stilts above the ocean. These are individual luxury air-conditioned villas, connected by wooden walkways to the main resort, nestled between the beaches and gentle hills of the island’s north coast.
Below and all around you in your stilt villa is azure ocean; above is sun and sky. Each villa has a deck with sun loungers. Just five minutes of lying back - waves lapping beneath and the calls of tropical birds carried across by sea breezes - will melt your stresses into the sea.
If you're lucky, from your deck you might see eagles, hornbills, sea otters, turtles and other wildlife.
On a wildlife tour with resident expert Aris, expect to see fruit bats, monkeys (long-tailed macaques, which are very cheeky), wild boar, two types of snake - both non-lethal to humans - and very rare pangolins. These look a bit like anteaters and have been hunted to near-extinction by the Chinese and Vietnamese, who deep-fry the skin and eat it as crackers. Pangkor Laut Resort is working to start a pangolin breeding programme - one of its many eco-projects.
During my trek I was lucky enough to see a tiny paradise tree snake, a huge two-metre dragon-like monitor lizard and hollow crickets (known as skeleton cicadas).
Guests can enjoy yoga and tai chi sessions, fishing, snorkelling trips, golf, private cruises, gourmet picnics, kayaking, gym, jogging trails and cooking classes.
Treatments at the spa include one for men, the Bukit Gantang Warrior Treatment. It's far more relaxing than it sounds, and promises vitality, structural alignment and flexibility.
I had the two-and-a-half hour Campur Campur signature treatment, which began at the Bath House, where my feet were washed and the soles tapped with a wooden hammer. Then I was dressed in a sarong and guided through cold and hot pools and a Japanese washing hut before having my first massage, which also involved water, and was very refreshing.
The main massage, which lasted 105 minutes and took place in a dry spa room, was out of this world - the best I've ever had.
My masseuse, Putri, said the technique was unique to Pangkor Laut and that she and her colleagues had undergone special training. I thought I was very relaxed before I went in, but afterwards I was on a never-experienced-before level of chilled-out-ness.
The resort is a glorious feast for the senses – and a chance to be utterly pampered. No wonder Pavarotti sang its praises.
First published in the Mail Online - September 2016
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements