Your calls always answered within 5 rings.
Thanks for recommendation of Aeromexico. They were superb
Staff always on hand to answer any questions and were polite at all times
Very well organised tour. Timing with connections a bit tight
A great service from Ash and the team
Outstanding as always!
Charlie was excellent
We absolutely LOVED our trip - thank you so much to Chris Briggs for suggestions, arranging, advising and assistance! The hotels were wonderful. All of our transportation/trips were exceedingly well organised, on time and very friendly and informative. We especially loved Hotel Arenal Manoa in La Fortuna - would have loved an extra day or two there! Service was second to none and such a beautiful setting. The hot springs are wonderful. Hotel and Spa Poco a Poco - again, wonderful service and lovely place to stay. Hotel pool is beautiful and the hotel is set up / laid out / equipped so well to allow for all the rain showers! Overall, a wonderful trip, we are so pleased to have experienced it!
Have dealt with Guy Foskin for three years. Excellent customer service, providing very good deals and excellent back up when on one occasion something went wrong. This was not a DialAFlight issue. It is great to have someone get to know what you want along with likes and dislikes and bring offers to our attention that may be of interest. Fantastic, keep up the good work.
Laura Canning provided us with a very personal service, cannot recommend her enough
It was exactly what I wanted and Callum Patel did an excellent job
My only and immediate resource for all travel: long haul, quick breaks, package holidays, family & business. Always a pleasure to deal with. Always great value. Used this service many many times for over a decade and top marks every time.
Thank you for being so efficient and making my travel arrangements so effortless and enjoyable.
Emergency helpline was useful
Can't thank Amy Hibbert enough - again! for the excellent service and recommendation
Dale, once again, was brilliant. Everything from booking and throughout the holiday went to plan. We had an amazing time.
Lee delivered once again - great trip.
Every holidaymaker needs to be able to tap into the experience, expertise and professionalism of Gavin Dattani. Not for the first time his advice, guidance and support meant we enjoyed the most wonderful holiday in Mexico. We then enjoyed three lovely days in New York on the way home, staying at the hotel that Gavin recommended; a superb choice.
Freddie was very helpful, thank you.
We had a fantastic trip - with seven different stops this was not a straightforward trip but everything worked perfectly for flights, hotels and transfers. Thanks again to Vinnie and the team, who we have used for many years now.
William was amazing as always
Although our flight wasn't impacted by the global IT issues, it was reassuring to know that we could have contacted you to have everything sorted if we'd run into problems. Using DialAFlight gives us peace of mind having a buffer to deal with the airlines when it isn't easy for us to phone. This is why I don't bother checking flights myself anymore - it'll always be a better option to go through you!
Saved loads of time and hassle and uncertainty, I will definitely use DialAFlight again.
The overall experience was first class and John Huff was excellent.
Lucas Moore managed to get me a premium comfort seat on a KLM flight from Mexico City to Amsterdam for a price which was around what I normally pay for an economy flight. The experience was excellent in terms of the quality of food, inflight service and the amount of seat space. His attention to the needs of customers is of the highest standard. He always searches for the best options, and does his upmost to resolve any difficulties that arise with airlines.
Eric and his colleagues were very knowledgeable, accessible and helpful at every step.
Great service and attention to detail.
Really impressed and we all thought Bella Norris was excellent with what she did for us
Much easier to book through DialAFlight
Excellent and personable service!
I've used DialAFlight many times in the past and the service has always been 10/10 and this time was no different. A shout out to Bradley Edy.
Our guide was enthusiastic to show us Marrakech's historic sites.
At first, he did so, starting with a visit to the glorious Ali Ben Youssef Madrasa, known for its Islamic art of calligraphy and decoration. But soon, all pretence at sightseeing was cast aside as he led his clients from one friend's shop to another's.
EMBRACING THE BUZZ
This was our first lesson for enjoying Marrakech. It is a maelstrom of market forces and everyone wants a piece of the tourist action. That's what gives it a vitality like nowhere else on earth - and the trick is to embrace all this hustle and bustle and enjoy the experience.
Scooters buzz pedestrians, pedestrians shout back; the muezzin calls the faithful to prayer; street food vendors press their offerings on the hungry.
From all directions, crowds funnel into the passageways of the souks, selling every sort of trinket, carpet, basket, clothes, leather work, spices and metalwork as their shopkeepers stand by, ever vigilant for a new customer. Westfield it isn't.
A PLACE TO RELAX
And here is the second lesson. You need a lovely hotel as a relaxing retreat from the excitement of the city. Ours was initially not easy to find. On arrival, we drove through the rose-red city walls and slowed to a crawl. We were in the medina – the heart of old Marrakech.
Where was our hotel? Suddenly, out of the hubbub, a khaki-uniformed doorman appeared and ushered us down a narrow passageway, though a carved wooden door and into the cool of La Sultana Marrakech.
Only three-and-a-half hours earlier, we'd been in London. Now, we were enjoying a welcoming glass of almond milk on the hotel's roof garden, looking out in one direction to the peaks of the Atlas Mountains and in another to the minarets of the old city.
Below us were the 17th century tombs of the city's one-time ruling family and, on a nearby telegraph pole, a couple of storks nested in the sun.
Soon, we left the tranquillity of the hotel to attempt some bartering in the souk.
LEARNING TO BARTER
Despite my wife's best efforts, we never really picked up the art of bargaining. We found it a tricky sport. Instead, we went to a fixed-price supermarket and emerged with an assortment of slippers, lamps, baskets and plates.
Then we headed for Jemaa el-Fnaa, the largest square in Africa and certainly one of the most extraordinary public spaces in the world.
By the end of the weekend, we had seen most of the sights Marrakech has to offer, including Yves St Laurent's Majorelle Garden, which houses an enormous collection of cacti.
MIXING OLD AND NEW
So we decided to take a last look at the city with a horse and carriage. Our hotel doorman explained to the driver that we wanted a one-hour tour, combining something of the old city with a glimpse of the new.
This provided an opportunity for a third lesson. Instructions to the driver of a horse and carriage in Marrakech need to be extremely specific. An hour after we'd left the hotel he was keen to drop us at the already visited Majorelle Garden, where he stopped his barouche.
After we persuaded him to drive on our one-hour tour became two hours, as we meandered through the suburbs and even took in the city's ring road. But as least we saw more of Marrakech than we had bargained for!
We knew by now that the required mantra in Marrakech is 'go with it'. And have fun while you're doing it.
In La Sultana the mood was wonderfully relaxed - and it seemed the right time to join a cookery class.
COOKING LIKE A LOCAL
We were taught how to make the Moroccan speciality, tagine - a slow-cooked stew featuring spices, nuts and dried fruits. It takes its name from the earthenware pot in which it's cooked.
We thoroughly learned the lesson that Marrakech is so gloriously in your face that the perfect plan is to revel in the chaos - and stay somewhere that's perfect to simply switch off.
First published in the Mail Online - February 2018
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements