Your calls always answered within 5 rings.
Although our flight wasn't impacted by the global IT issues, it was reassuring to know that we could have contacted you to have everything sorted if we'd run into problems. Using DialAFlight gives us peace of mind having a buffer to deal with the airlines when it isn't easy for us to phone. This is why I don't bother checking flights myself anymore - it'll always be a better option to go through you!
The whole experience with DialAFlight was exceptional. Rebecca and Stuart from the beginning were so professional and helpful. Rebecca organised my travel efficiently and I was totally confident that all my travel arrangements were in place. On my return journey the flight was delayed due to bad weather so I missed my connection. As I was sitting in Amsterdam airport waiting to board a re-scheduled flight Stuart called to check that I was OK. Incredible service. I will always be using DialAFlight for future travel.
Jack always looks after us well
As usual, excellent all round. Ran very smoothly, hotels were good, no problems at all.
Wayne has provided an excellent service
Your service is the best and your staff are very helpful and friendly.
Jack always does us proud.
Very good hotel choices and the flight connections went smoothly. Ably assisted by our Travel Manager who was only a phone call away for any queries, which were answered promptly and dealt with sympathetically. Will use for future holidays.
Matthew Price is a magician - he always gets it right
No problems but felt reassured that I could contact Ethan if any arose
Thanks Tyler. Excellent customer service from start to finish!
Lucy was amazing.
Excellent communication, staff always friendly and helpful
From start to finish, fantastic service.
I liked the contact before the flight to remind me - it was reassuring you still cared.
Always willing to help with any questions
Robert was really friendly and efficient, arranging suitable flights plus assistance at each airport. It all worked out fine.
You will be my first call when I need my next flight.
Very pleased with my very well organised flights. I will contact you again in the New Year.
DialAFlight did a great job booking my flights and when I did have an issue they sorted it out immediately.
Always prompt courteous and efficient. I use DialAFlight regularly as do several friends and would highly recommend
Yet again Dylan sorted me out with anything I needed.
Would not choose to fly with Aeromexico again. Good service but poor food and drink and some very old aircraft.
So glad I found DialAFlight. You managed to find reasonably priced flights for me to Panama when all the websites were showing over the top prices. Everything was explained clearly and reminders were sent for check in. Will definitively use you again
Always had great help. This time was no exception.
Always a pleasure to deal with you. Absolutely no problems on the Panama trip and back safe and sound.
Excellent personal service, always well looked after. Thanks.
Joe was fantastic in helping me book flights to Panama in August for myself and my son. I cannot sing his praises enough for his polite courteous telephone manner which instantly helped to ease my anxieties about booking with DialAFlight.
Very good service from Jessica and colleagues
Excellent customer service from you guys. Definitely use you again