Fantastic holiday only gripe is there was no transfer from hotel to airport arranged on way back
I would like to thank Gary Patel for arranging another fantastic trip.
Zoe was excellent. Available and ready to help at every step even when I needed to reschedule my flight dates.
Excellent as ever. Thank you Billy!
Thank you so much DialAFlight. You've been fantastic as always.
Another fabulous safari organised by Stacey. She truly is an expert. If you ever want a high end luxury safari to Africa, definitely give her a call. Thanks again!
Kept me informed about changes
Thanks to Shelley, as ever!
A big thank you to Nicky Degun for making our holiday a great experience. Need more people like her in this world we live in.
Air France flight Paris to Nairobi was changed to Portuguese’ charter flight which was an old plane with poor facilities
I was surprised that we made a stop in the DRC en route from Nairobi to Ndola. I would want to avoid that on a future trip but it wasn’t a problem on this occasion. Loved the App for doing check in and being able to see all flights in one place. Many thanks for all of your help. Will definitely use DialAFlight again.
Wonderful trouble-free holiday arranged by Sarah. We have used your company many times and will continue to use you.
Stacey Rayner is a Rock Star !
Good to include baggage allowance in the DialAFlight app rather than a link to the airline site…particularly for smaller airlines where this info isn’t easy to access nor correlate with the flight booked
Excellent customer service!
Very good customer service
Both Howard and Russell were excellent in support and no query was ever too much for them. A brilliant service.
So much more than I could have asked for. So pleased I worked with DialAFlight
Excellent service from Shane and all at DialAFlight. I only ever use them as they are highly reliable, efficient, kind, go over and beyond to assist in all your travels
You are doing a great job.
Just perfect service as always! Dave Probert always goes the extra mile. So happy with DialAFlight - a fabulous company that never lets you down!!
We have dealt with Rupert for many years and he always comes up with the best deals and ideas. He has amazing knowledge of the world and provides great personal service. We can always be reassured that everything is in order and well organised before we leave on our travels.
As always your customer service is 100%
The journey was brilliant but unfortunately there were desert rainstorms in Doha so we couldn't land for a long time, neither could any other flights. But Qatar were very good.
Nairobi airport is a shambles, especially for transit passengers - clearly not designed for +300 seater aircraft and a total of 4 replicated security screenings before boarding!
Stan was brilliant. We outlined our desired itinerary and he knew exactly the flights, hotels etc that we needed. More than happy with DialAFlight and will definitely use them again
As ever the service was fantastic. One issue was although we were assured that our luggage would be automatically transferred from our Heathrow to Nairobi flight onto our Mombasa flight it was not. This meant that the hour and a half between the 2 flights was not enough time to pass through customs, collect out baggage and get to the domestic terminal and we missed our onward flight. it was no problem in the end as we were transferred onto the next flight. However, a lot of stress could have been avoided by booking the next flight and not trying to make the first flight.
Well done. Very professional
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