Your calls always answered within 5 rings.
While DialAFlight is always great this cannot be said for BA - will avoid this airline if possible
All good, thanks
Good customer service
Great flight choice and booking experience
As always, Lauren was fantastic. Phenomenal service
Fraser helped me through the process of flying to Bali on my own, after the loss of my husband, and I am 79. But I remembered everything that he told me and everything went perfectly. He was very kind and compassionate, when I need to book my next adventure, I will definitely be contacting him again.
We were treated so well with Kennedy we have booked further flights in January. The service is superb
All the travel and flight plans you arranged for my trip to Cambodia went without a hitch.
Excellent service as always
Oscar took care of everything really well - so helpful with finding the most amazing hotel in Lombok that made our trip very special. Excellent customer care and personal service.
I would never go to any other company than DialAFlight. I trust them implicitly.
Wonderful trip! The support given around a last minute change in accommodation was fabulous.
Kennedy has been superb
Thank you all - our flights were amazing and the app was brilliant to use too
The flight from Abu Dhabi to Singapore was delayed by approx 17 hours which meant a lost day of our holiday.
Hated Narita airport. Haneda is much better.
Sean was amazing as always.
Best customer service ever!
Given our remit for a three month trip to Malaysia, Raphael worked hard to get a good flight date and the best value. He let us know very quickly when the airline changed our homeward flight - only five minutes later but it was good to see he was ‘on the ball’
Mia was very helpful
Superb service from Amelia - as always.
I was a bit disappointed with Qatar Airlines. It was such a long flight and good film choice helps a lot. On my outward flight the system did not work. Quite old. Coming back was OK. Food and service great.
They never fail to impress.
Charlotte and her colleagues at DialAFlight went above and beyond. We had so many issues from problems with a passport to trying to avoid a Super Typhoon and they managed to sort us out so we still had a fantastic trip.
Tom was brilliant, very patient and kind. We will use you again
Everything went like clockwork and we will definitely use you guys again.
Everything was as expected and the assistance from the office was very good -nothing was too much trouble
Isaac Price is a legend
Absolutely brilliant, what a fantastic company! Logan looked after me so well. I was amazed that I could get through to speak to someone every time I called or that my emails were responded to without delay. No awful and frustrating automated system, and no AI, just real people always willing and able to help.
Darryll was fantastic - good communication and everything about our holiday was great. Thank you.