Your calls always answered within 5 rings.
I have used them for 15 years
Only thing I would say is there should be more information when a hurricane is coming - we had no guidance from the people in the US on how to deal with hurricane and what you need
Our travel advisor Orlando Spragg goes above and beyond emailing us to make sure we were safe in the run up to hurricane Milton
Tristan always delivers what we need and then some ... so extremely satisfied
We had an issue with Hurricane Helene. You were there out of hours and got us home safely on earlier fights. Thank you. It was a relief to be home.
Thank you for your long distance support, not your fault that the Treasure island was under water, that the rental car was defective and Milton came to call. You were very quick in getting us a flight out of Tampa on Monday evening with BA.
Sadie is the tops
You could have cancelled the hurricane we had to dodge. Joking apart - great service from you guys as always. Our only complaint would have been with Dollar. The hire car was rated as a Honda Civic or similar. We ended up with a Kia Soul, which was a lot smaller and we ended up with gear on the back seat and exposed suitcases. It may be an idea to keeps tabs on them just in case it becomes normal practice..
I always know I will get the best service with DialAFlight, hence my constant use. I had a problem checking in online for the flight to Florida - a phone call to Gavin, and it was all sorted! The seat chosen by him was excellent - aisle seat as requested, and no-one next to me. Food on BA flight was very good.
A big thank you to Stan Castle - couldn't help enough.
Always great service
Will be back
I am awaiting an update on a refund for a satnav we rented that was out of date and failed to find the property we rented,so unfit for purpose.
Excellent service. Owen was very helpful and found us the best possible price for our flight. Would highly recommend and will be using again for future bookings.
No comments about your service. Excellent as always. Virgin Atlantic and Thrifty car rental however did not give a good service.
Jake always comes up with the goods. He’s brilliant
Dylan Harris always gives excellent customer service
All the flights were good. The only problem was we booked the flights on premium economy. On flight from Paris to London we were booked in the economy when there was only economy class on the flight
All went smoothly.
All went to plan. Well supported. Great service
Zoe is always helpful, knowledgeable and very efficient
Nick always manages to keep his promises
Craig Paul was my agent and the service he provided was exemplary. Very pleased and very satisfied with the service DialAFlight provided.
Julie has been fantastic from start to finish , so glad she has been dealing with us for this trip
What a helpful team we had to advise and support us - Thank you all.
Thanks for all the planning and attention ..
Ian Newton looked after our booking from start to finish! He was great and we'll deffo be using you guys again in future.
Everything excellent as usual - rental vehicles very nice on pick up - very clean inside and almost brand new with very little mileage .
Saf Patel was a wonderful holiday planner from flights to hotels everything was perfect
Many thanks
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