Your calls always answered within 5 rings.
All I asked for was done
Thank you - good time had.
As usual Karl Patel got it spot on. Great trip and very well planned
A bit of a mix up with our room and due to it being a bank holiday the hotel was very busy and our late arrival didn’t help. But the hotel did get it sorted after 2 days
Kelly is awesome
Alway provide excellent service.
We have used Travis for many years and we have always had excellent service. He is friendly and knowledgeable and always does what he says he is going to do.
Booked our flights and accommodation to Marrakech through Daryll at DialAFlight. Amazing service as always - very helpful and all bookings were perfect.
Have dealt with you for some years now and never been let down.
Please take over Border Control at Manchester Airport!
Only one small thing that we didn’t foresee when booking was the rainy season. And the hotel Serena is not good for a 14 day stay - four or five days max.
Hotel and location was excellent as always
Delighted with the service and one to one communication with the agent - top class
Troy came up trumps as always
Everything went to plan. Will not hesitate to recommend to friends and family. Special thanks to Jim who organised the trip, kept us informed of any changes and was available all the time to answer any questions. Best holiday I have ever had.
Cameron Bleasdale is so, so helpful. He’s a real star
Both Sally and Annabelle were excellent and prompt when queries needed to be answered
Donovan was great as always.
Thank you for always answering my many questions and it is so reassuring to know that I can contact you easily with any concerns I might have
Eve was brilliant. We have booked many flights with DialAFlight and always asked for the same travel consultant. She knows what I want when looking for a holiday. Absolutely brilliant customer service and support 24/7
Another superb trip organised by Bradley
As always with DialAFlight. Brilliant service and follow up. Saf and his team are first class
Everything excellent as always. Will use you again
Excellent all round service - reassured me
Dexter, all perfect. Many thanks. We will be back!
DialAFlight take out all the stress that would be involved in booking complicated longhaul flights
Have recommended to my sons and friends - such amazing service
Can’t wait to book my next flight with you.
Both Howard and Russell were excellent in support and no query was ever too much for them. A brilliant service.
Another fantastic trip organised by Kieran Greenfield at DialAFlight. Already planning the next one
Walking around Sandals LaSource is a strange experience. It’s not just the staff who are incredibly friendly, but guests, too. If I were to knock on my neighbours’ door and ask them to fetch me a mojito, I know they’d happily oblige. A spare toothbrush? Coming right up.
Everyone at this newly-opened Grenadian extravaganza seems blissfully, deliriously happy - from the British couple who excitedly tell me this is the tenth Sandals resort they’ve visited, to the young, amorous Americans slurping neon cocktails, who want to know all about the village in Hampshire where I was born.
So my initial exploration of the 17-acre site becomes a lengthy process.
Sandals LaSource is a new addition to this lovely spot, a country which includes the main 120 square mile island and the smaller islands of Carriacou and Petite Martinique.
It’s adults-only (no under-18s), and one of 15 Sandals resorts dotted around the Caribbean.
Grenada is a ten-hour flight from London and the resort is a five-minute drive from the airport, on the south-western tip of the island, specifically a beautiful stretch of sand known as Pink Gin beach. For this reason, I’ve packed my ear plugs, but not once do I hear an aircraft.
There are 225 rooms and suites. Some have pools on the balconies, and there are butler suites. Guests are given mobile phones with which they can contact their butlers.
I might not have a suite, but I’m hardly roughing it. My room, in the seafront Italian Village area, has a marble bathtub on the balcony.
Waterskiing, kayaking, snorkelling and scuba trips all come gratis, and, for a small charge, there are excursions outside the resort.
I opt for river tubing and spend the day floating lazily along a river lined by thick, jungle-like foliage, my progress impeded only by clusters of rocks. With a quick shove from our guides, we pop free like corks.
Halfway along, we enter a deep lagoon and jump off a ledge into the clear water.
On the way back to the resort, we stop by Grand Anse beach, near the capital of St George’s. Although one of the island’s most beautiful beaches, it’s surprisingly quiet, with just a few locals occupying the deckchairs.
We have a quick look around the knick-knack-filled stalls then head to St George’s itself, home to the cruise ship terminal and a souvenir-filled shopping centre clearly aimed at passengers on a mad dash ashore.
The spice market in St George’s Square is a fragrant alternative, and the piles of nutmeg, cloves and lemongrass remind us why Grenada is known as the spice island.
The next day I opt for an island tour. One of Grenada’s darker periods was the coup-within-a-coup which resulted in the killing of Prime Minister Maurice Bishop on October 19, 1983. We visit the fort where he died. Bishop was executed by the People’s Revolutionary Army of Grenada, led by General Hudson Austin.
On October 25, U.S. marines invaded on the orders of President Reagan. As we now know, he had to use all his charm to appease Mrs Thatcher, who, despite Grenada being part of the Commonwealth, was kept in the dark about the operation.
U.S. forces took control of the island within three days. Austin was arrested and an Interim Advisory Council reinstated the 1974 constitution. Elections were held in 1984 and Herbert A. Blaize became Grenada’s new PM.
Bullet holes pockmarking the walls of Fort George are the only chilling reminder of this era.
Sandals is brilliant for people-watching because of its diverse clientele. Some of the most interesting evenings are spent in the open-plan Living Room bar with its dance floor and themed music nights.
A guest tells me that Sandals resorts bring out the romantic side in everyone, whether they’re 18 or 80, but I can’t help thinking that the free alcohol also plays a part.
Sandals guests refer to staff members as if they were old friends. The more hardcore fans wear their Sandals T-shirts like badges of honour.
There are nine restaurants. I develop a penchant for eggs benedict at Le Jardinier, where I appear to be the only person not chasing down my breakfast with champagne.
Another favourite is Butch’s Chophouse, a steakhouse named after Sandals’ chairman, Jamaican-born Gordon ‘Butch’ Stewart.
In the afternoons, I offset the threat of obesity by visiting the gym (Sandals guests party hard, but they work out hard too).
When I’m feeling less energetic, I sign up for a round of bocce ball (an Italian boules-type game) and play board games at the swim-up bar.
On my final day, I head to Le Jardinier - and toast Sandals LaSource with a pre-9am glass of champers.
First published in the Mail Online - February 2015
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