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Ash Pankhania was excellent - he guided me through my options and worked quickly and efficiently to get me booked and on my flights. Communication following my reservation was also excellent and I will certainly book through you again
Everything went beautifully. Thank you.
Great service and a fantastic trip Lovely to have personal service and attention from Robert .
Thank you for a very smooth trip
The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
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Tommy was fantastic - the whole trip ran smoothly and would definitely reccomend
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Excellent support
Excellent, attentive, personal service
I wouldn't use anyone else to book our holiday/flights. From luxury holidays to daughter's gap year flights. Joe Orton sorted everything. He found us an upgrade to First Class and the BA service to Santiago was very impressive and was definitely worth doing as it's a 15 hour flight. But we flew back from Buenos Aires and the BA business class was very disappointing, as was the food. Very poor.
Marshall a superstar as always
Everything went well
By my third day here, I'm finally comfortable with none of the hotel rooms in the British Virgin Islands coming with a door key. This corner of the Caribbean runs on trust.
No need to lock anything up and nothing seems to get nicked. There are other things missing. Many of the hotels don't bother with TVs - but I've found something better to watch: the pelicans skimming the surface of the smooth sea inches from your face, the frothing, red blooms of the tamarind trees, the hummingbird who joins me for my hotel breakfast.
Not to mention the broad shouldered giant iguana - the size of a cat - who, one day as I get back from the beach, lurches across my path with the threatening gait of Phil Mitchell on his way to a pub fight.
The BVIs are a little off the beaten path, and all the better for that.
Perched between Puerto Rico and Anguilla, the country consists of 60 islands, 20 of them inhabited and lots of them with silly sounding names: Great Dog, Prickly Pear, Fallen Jerusalem.
It's a strange nation in some respects: the Queen is on the stamps, they drive on the left and the bottled water is, almost without fail, Highland Spring. But the currency is the U.S. dollar and probably 90 per cent of the visitors are American.
It's a friendly place. One day, we're in a taxi heading out to a restaurant when the driver pulls over. A middle aged woman in big, hoopy earrings is waiting at the bus stop, obviously on her way to work.
'She's your chef,' says our driver. 'Do you mind if I pick her up?' Why would we?
We start off with a couple of nights at Guana Island, an 850-acre private island – so-called because locals reckon it resembles an iguana on the map. (In fact, it looks more like Rod Hull's Emu.) We're collected off the boat and driven up a winding hill through a cedar forest.
When we get to the top, we can see this piece of craggy rock in all its glory: lush, green, a lake with flamingoes, beaches on all sides.
There are never more than 30 people on Guana at a time. Our room is a whitewashed stone cottage with heavy wooden shutters. It wouldn't look out of place in the Algarve.
Dinner is served up overlooking the Caribbean, the lights on the yachts winking at us in the dark.
Andrei, the Romanian-born general manager who came here via Canada, tells me what he likes about the BVIs - the things it doesn't have. 'If you want the bright lights, go to Puerto Rico,' he says. 'There's no cinema in the BVIs. Or a nightclub to talk of.' Perfect for this city dweller.
I try paddleboarding for the first time (a cross between surfing and punting).
Another time, I'm given a lesson on how to sail a Hobiecat two-person catamaran. I'm rubbish, but it's a pleasant enough hour at sea. My only disappointment: when I snorkel, I'm the only person not to get a glimpse of the giant turtles.
You can see the sparkle of the water from almost everywhere in the BVIs, thanks to the fact that all the islands are so small and it's against the law to build higher than the tallest palm tree.
The sea is everything you'd expect: warm, gentle, deep blue. Forgive me if I sound like a child playing Top Trumps - but is there any sea in the world better than the Caribbean?
I snorkel most days and go for plenty of pre-breakfast swims. The beaches here all look like they've been Photoshopped – the water so blue, the perfectly placed palm trees.
There's no need to worry that the islands' most famous beach, a breathtaking bay called The Baths (named thus because slaves were brought here to be cleaned just before they went on sale), will be mobbed.
The morning we visit there are fewer than a dozen people on the sand. (Just make sure you avoid this beach on the day the cruise ship comes in.) I leave, after a week, a deep shade of brown, deeply relaxed and wondering where on earth I put my house keys…
First published in the Daily Mail - August 2016
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