Your calls always answered within 5 rings.
Excellent customer service. Everything went to plan with no problems. I will be back
As usual with DialAFlight everything was excellent
Big thank you to your team who got us home after our first flight of three was cancelled - special thanks to Tristan, Stan and Corrine who went above and beyond.
Connie is brilliant - I recommend her to everyone who travels!
The service we received was excellent, as it's been on each occasion we have used your services. The flights were exactly what we required and the suggestion to make a stop over to get the best price worked out really well. We'll use your services again next time we're making a trip abroad.
Excellent service DialAFlight, thank you very much.
Everything worked out well. No problems at all.
My flight back was cancelled but I was able to ring a 24/7 number where the advisor was very helpful and did her best to get me on the next available flight. Unfortunately, this wasn’t possible as I had already checked in and Qatar Airways wouldn’t let her change it.
Always helpful with quick responses
A truly personal service, you feel like you are being assisted by a friend
Dale was brilliant
I received the usual high quality service from Amy Hibbert that I have been used to over more than 20 years of using DialAFlight
So helpful, efficient but friendly at the same time
DialAFlight says what it does and does what it says. Having used DialAFlight for a number of years, we have had peace of mind knowing that if there is ever a problem they are at the end of a telephone line to help from anywhere in the world.
Many thanks to Raphael in particular, but to the whole team. You helped us out of a very difficult situation and took all the worries away so that we had a stress free and very enjoyable trip. Can't thank you enough.
Exceptional flight with outstanding service and lovely staff. Will book again very soon. And you found us the best deal!
Excellent communication from DialAFlight staff - thanks Harvey.
I've booked with DialAFlight multiple times and have always been very happy dealing with them and getting the best dates and times to suit my requirements. They are always friendly and answer the phone very quickly with no annoying pre recorded messages or push button navigating. They are reliable and you can always phone again to check any concerns.
Deborah was absolutely amazing with her help when I needed flight changes in Dubai due to the flooding. I wouldn’t have got back to the UK so quickly without her.
Becky was my link for the holiday of a lifetime. She did an excellent job of keeping me updated and although we didn’t have to call on her for help it was a big reassurance that someone was there at the end of the phone.
Thank you to Daryll and his team at DialAFlight who allowed me to travel with complete peace of mind!
All the flights were really good. However coming back home from Auckland to Shanghai, I wish I’d been made aware that my suitcase would need to be collected at Shanghai and then rechecked in. It wasn’t a pleasant or particularly easy experience. Anyway it all worked in the end.
You are not to blame for the poor service I received on my business class flights from LHR to AKL via Dubai but I will not be booking Emirates in the future
No issues from your end but Dubai airport and Emirates were very poor as far as communication went during our six and a half hour delay.
Great friendly service. Makes life so much easier using them. They find you exactly want you want in a matter of minutes whereas in the past it's taken me hours
Great service and prompt attention
Great service as usual. Excellent phone pick up, good prices and wonderful advice about which airlines, stopovers and timings.
Zoe always delivers.
Annabelle C is amazing and I'd book again with her!
Lloyd was very helpful at all times
A heady mix of contradictions is going on here in the Cayman Islands. Offshore diving and offshore banking. Dazzling sunsets and financial assets. Delicious shellfish and dubious shell companies.
Tucked in the westernmost corner of the Caribbean, I wonder what the Caymans, one of the world's most notorious tax havens, offers civilians like me as I ruefully pay £30 for a ten-minute taxi ride and almost as much for a glass of wine.
It's expensive, but it's rapidly gaining status beyond the financial world as a 'place to be' - attracting the fashionable and famous like bees to a tax-free honeypot. Bella Hadid, the U.S. model with more than 57 million Instagram followers, chose to ring in the New Year here.
And just last week her friend, fellow supermodel Emily Ratajkowski, who has a mere 30 million followers, was spotted here canoodling with American comedian Eric Andre.
But where exactly on Grand Cayman, the largest of the three-island archipelago, had these beautiful people chosen to holiday for their winter-sun escape?
The buttercup-yellow towels in their holiday snaps are a dead giveaway.
They were at Palm Heights, the stylish all-suite boutique hotel which my mother and I - mere mortals - are calling home for the week.
It's situated on Seven Mile Beach, a crescent of coral-white sand which is widely regarded as one of the best beaches in the Caribbean. The hotel's aesthetic is that of a 1970s socialite's house party, complete with a white baby grand piano, palmtree-lined pool and chic Cinzano bar.
Everything is underscored by the disco sounds of Chic and Earth, Wind & Fire.
Thankfully, though, Palm Heights offers Stateside glamour and Caribbean calm in equal measure. Non-celebrity guests include solitudinous artists, solo travellers and affluent Upper East Side types whose children are so well-raised that they quietly read novels on the beach instead of bickering.
We quickly settle into the millionaire lifestyle; our mornings are spent on the private beach, shrouded by parasols in that yellow, and snorkelling among striped yellow fish which are so in keeping with the hotel's look, I wonder if they were commissioned by the designer.
Next are boozy-woozy lunches fuelled by Pacific oysters, yellow-tail sashimi and chilled Pouilly-Fuisse wine, while afternoons are spent soaking in the giant freestanding stone bath on our rooftop, where I roll around in the tub like the olive in my martini glass.
Then it's time to don cocktail dresses and endure the hardship of the evening meal, when handsome men in white dinner jackets serve red snapper, theatrically butterflied and stuffed table-side, amid a sunset which creates our own Turner painting.
One evening, we drag ourselves away from the hotel and head for a bay at North Side, one of just a handful of places on Earth where it's possible to see bioluminescent phytoplankton - microscopic organisms which, at night, glow neon against inky water.
A chemical defence mechanism means any movement on the cell walls of these micro-algae causes them to light up - just once for the night, before recharging during the day.
As the boat hurtles through the water, swooshes of effervescence follow. It's spectacular sight. Above, I can see the Plough bright amid other constellations. Around me, the waterline is flanked by dazzling multi-million-pound mansions (one has a two-storey aquarium). And below is the parallel universe of underwater stars.
On the seabed there are faint pulses of dull light, like distant lightning through clouds in a tropical thunder storm. I'm told that these pulsating globules are benign jellyfish, while the darting brighter flashes of light spotted drum fish.
Back at Palm Heights, swaddled in a fluffy robe, it's time for a glass of champagne while learning how the Cayman Islands became the registered home of some of the world's biggest billionaires.
Local legend of the Wreck of the Ten Sail goes that, in the 18th century, ten British merchant ships dashed on the reefs surrounding the island. Caymanians came to their rescue and, as a reward, King George III bestowed 'tax free' status on the Cayman Islands.
The truth is more prosaic: when the first Barclays bank popped up here in the 1950s, this British Overseas Territory brought in new laws to capitalise on the lack of taxation and the growth of global banking.
It was thanks to these laws that the offshore tax industry flourished over the decades, allowing companies to register here via complex structures that allow them to shave off hefty portions of their tax bills.
British Overseas Territories (BOTs), which are self-governing, are the last vestiges of the British Empire. Like the other BOTs - such as Bermuda, the Falklands and Gibraltar - Cayman counts King Charles as head of state and his portrait will greet you at the airport. Despite other British touches, such as driving on the left-hand side, a nice botanic garden named after Queen Elizabeth II and the late Queen's head on their banknotes, Britons are a rare sight here. They're missing out.
One the biggest draws for holidaymakers are the shipwrecks and rocky reefs. Away from the glitz and glamour of Seven Mile Beach, an entire diving industry has evolved on the north and east of the island.
Divers roam the wreck of the USS Kittiwake, the 250ft U.S. Navy submarine rescue vessel sunk in 2011, and scour coral-encrusted sea walls a mile deep.
The biggest sights are spotted eagle rays, turtles, bright green octopuses and even hammerhead, tiger and reef sharks.
One day, we visit Cayman's grande dame, the Ritz-Carlton, for afternoon tea at the Silver Palm lounge, where gentlemen eschew after-dinner brandies for 12-year-aged Tortuga rum.
After nibbling on jerk chicken vol-au-vents and mango vanilla scones, we pass a jewellery store whose manager encourages me to try on a duty-free, diamond-encrusted emerald necklace worth £190,000.
I feel like an Oscar-winning actress as I parade around in the heavy pendant - but nearly give the manager a heart attack when I pretend to run out of the shop still wearing it.
A holiday here is not for the light-of-pocket. There's no income tax, no sales tax, no corporation tax and no capital gains tax. Instead, the Caymanian government makes money from import duties - which can be as steep as 27 per cent.
It may lack the atmosphere of some Caribbean islands: rhythm, colour, witty slang, extroversion.
But it's one of the safest places in the Greater Antilles and a deeply conservative country, with 700 churches - roughly one for every hundred people.
I wander into the capital, George Town, to explore this 'global financial district' where 100,000 companies are registered.
It should probably be renamed Ghost Town; I don't see a single banker, but instead encounter derelict bungalows with broken windows.
A local puts it bluntly. 'There's "The Cayman Islands" and there's "Cayman"', referring to the two different worlds inhabited by the rich white people on Seven Mile and the Caymanians everywhere else.
More Seven Mile luxury development is under way: a Hilton sprung up last year, the five-star Grand Hyatt is opening some time in 2023 and the Mandarin Oriental is under construction.
By the final night I'm fully immersed in the Cayman Islands lifestyle - mingling with tie-loosened financiers, drinking flaming rum cocktails and chuffing on Cohiba Behike Cuban cigars.
But then it's time to fly home. In economy class.
Back to the real world.
First published in the Daily Mail - February 2023
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements