Your calls always answered within 5 rings.
The hotel was OK but there was nothing really around it - restaurants, shops etc. Not too bad for a 5/6 day stay. However we soon became experts in the Metro (excellent) as we had to use it every day!
I appreciated the personal service, with communication from Robbie up until my flight and a direct phone number in case I had any problems. Thankfully not needed but reassuring.
As always Gary arranged our trip. Everything was great - wouldn't book with anyone else. And have told our friends about the great service. Many thanks
Brilliant service again. Would always use. Fraser was really helpful. We have had to change flight dates on a couple of occasions and this was really easy and went smoothly. Would definitely recommend.
Thanks to Darren and also a very patient lady member of staff who talked me through checking-in to BA as I did not realise an ESTA was not a visa
Great service when I needed emergency tickets to America
All very helpful. One suggestion could be to also pre book seats as you will know the ones to avoid.
It would be helpful to know about the additional charges made by the hotel which you booked in the USA
Please pass on my thanks to Sean in Manchester - outstanding service and patience.
The car hire leaves a lot to be desired. Cars with faults, dents and scratches. Not sure how we deal with this problem
Perfect trip
Everything went to plan. Support was great. Thank you. I will be back
Did not realise that Dollar, Hertz and Thrifty are one operation!
Great service as always would recommend DialAFlight to all my family and friends.
Great service, as always!
Our agent Connie was brilliant.
The package that Marshall put together was perfect. He was very knowledgeable and picked a great location. I cannot sing his praises enough for this personalised service that delivered everything we didn't know we'd need.
Very good service. Sarah Hole was very informative and to speak to someone rather than a computer adds that personal touch to our holiday.
Excellent customer service. Highly recommended.
Provided a very professional service with continuous communication between initial booking and departure
Fantastic service, can't thank you enough. Many many thanks, especially to Ethan.
Excellent advice and efficiently. Thanks
Another excellent holiday. Great flight connections, excellent car hire all sorted with Vinnie's superb customer service.
Very good customer service especially Annabel who always does a good job. I always have a good experience with the company.
Jamie did an excellent job and as longtime customers, we appreciate his efforts to cope with the several changes that we had to make to our flight arrangements.
Always a pleasure to speak with one of your advisors.
Excellent service from Ethan Fell, my go to man for our future travel needs.
Tara has been excellent helping us to plan and organise our holidays these last few years. Everything went smoothly and we had a wonderful time. Would thoroughly recommend
Very flexible in helping us make last minute changes - and always available to speak to.
Fantastic service from Niall and his team, yet again. Would recommend them for flights. Best prices, no hidden fees and excellent customer service and attention to detail.
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