Your calls always answered within 5 rings.
Both Howard and Russell were excellent in support and no query was ever too much for them. A brilliant service.
So much more than I could have asked for. So pleased I worked with DialAFlight
Excellent service from Shane and all at DialAFlight. I only ever use them as they are highly reliable, efficient, kind, go over and beyond to assist in all your travels
You are doing a great job.
Just perfect service as always! Dave Probert always goes the extra mile. So happy with DialAFlight - a fabulous company that never lets you down!!
We have dealt with Rupert for many years and he always comes up with the best deals and ideas. He has amazing knowledge of the world and provides great personal service. We can always be reassured that everything is in order and well organised before we leave on our travels.
As always your customer service is 100%
Everything as promised
The journey was brilliant but unfortunately there were desert rainstorms in Doha so we couldn't land for a long time, neither could any other flights. But Qatar were very good.
Nairobi airport is a shambles, especially for transit passengers - clearly not designed for +300 seater aircraft and a total of 4 replicated security screenings before boarding!
Stan was brilliant. We outlined our desired itinerary and he knew exactly the flights, hotels etc that we needed. More than happy with DialAFlight and will definitely use them again
As ever the service was fantastic. One issue was although we were assured that our luggage would be automatically transferred from our Heathrow to Nairobi flight onto our Mombasa flight it was not. This meant that the hour and a half between the 2 flights was not enough time to pass through customs, collect out baggage and get to the domestic terminal and we missed our onward flight. it was no problem in the end as we were transferred onto the next flight. However, a lot of stress could have been avoided by booking the next flight and not trying to make the first flight.
Well done. Very professional
Fabulous service!
Matthew and his team are brilliant. Can’t recommend highly enough. Well done
Very professional and helpful choosing the best flight as customer requests
Great support from Owen throughout.
Fantastic job done by you. Big thanks. Food on flight home was DREADFUL. Not your fault
Fab service, will definitely use again
Des Wing is very helpful and efficient
Would have liked warning that needed visa for Kenya.
Always reliable
Very good customer service,
We flew Rwandair via Kigale to Nairobi for the first time. Although initially uncertain, we were reassured by Marshall and the price was appealing. So pleased we chose this route because we found the whole experience perfectly fine - my vegan daughter liked the food (for once), airline staff were great and the stopover in Kigale was very smooth. The current airport is small and charming and so clean! The plane was delayed a bit both there and coming back, so it was good that we had allowed for this regarding our other connections, and our driver waiting to collect us in Nairobi was unable to track the flight. Overall though it was a pleasant and smooth journey. Thank you once again for choosing the best option for our particular needs.
Nicole was absolutely fabulous
Zac has been amazing when it comes to our bookings. Just want to say thank you.
Superb service all round. Efficient, friendly and a pleasure to deal with.
As usual Curtis and colleagues arranged a perfect holiday. Thank you for all your patience and help
Nicole was fantastic. We had to make last minute changes to our itinerary during our work trip to Kenya and Uganda. She responded very quickly and was super-efficient, as always. She was also very supportive when we encountered unexpected problems over our Kenyan visa applications. My colleague was very impressed by Nicole and said he would definitely use DialAFlight again when he returns to the region with his film crew.
Very good service
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