Your calls always answered within 5 rings.
Perfect honeymoon. We will be emailing with a full review.
Great team and everyone is willing to provide help and support when needed.
Great trip all round
Elliot was fab at sorting our trip
5 stars
We almost missed our connections between Singapore and Amsterdam to get the Humberside flight! And this time our luggage was delayed both outbound and inbound.
Noah and his team are amazing, updating me on changes and phoning me just before I leave to check everything's OK
Staff go above and beyond with their support. We always book through DialAFlight for this reason. Steven Merrells and his team helped us on numerous occasions for our most recent trip, looking at date changes, getting an extra person on our flight and with seat bookings. Excellent service throughout.
Our trip was amazing on every level. Everything went to plan. The accommodation was perfect in both locations. We had excellent guides from Exo travel. Huge thanks to Kylie for organising a trip of a lifetime (we loved it so much we want to go back!)
Fantastic service
Thankyou again Dennis. 1st class service
Went swimmingly. Thanks to Seymour for arranging the booking
Just to let you know Vietnam Airways changed my booking code for our last premium economy flight home so we were unable to sit together
Amazing holiday to Vietnam. Premium economy on Vietnam Airlines was really roomy and great service, transfers on time and comfortable! Loved the Intercontinental Hanoi and Meliá Hotel in Danang was fabulous especially the villa room (amazing pool). We’ll definitely go again. Thanks Jenson, you are the best - appreciate you catering for all our special requests.
Calvin was brilliant throughout - he got everything perfect.
Thanks guys especially Justin. Great help and communication. Will speak soon for other trips.
Your staff really try to find the best possible flights
Everything went so smooth and always happy with your service. Had a fab time. Definitely use you again for next year - who knows where we will go?
Manny was very helpful and efficient. Cost competitive too. Will definitely use the company again.
Really appreciated the personal touch from Colin Barlow and all the team in Manchester office. Easy to work with them to build a personal itinerary that went smoothly throughout the trip. With multiple flights, boat trips, hotels and road transfers over 3 weeks, the whole trip was flawless and all the local agents were excellent.
Immediate phone and email responses. DialAFlight secured a refund from Virgin Australia for a cancelled flight. Thanks!
Bradley and team as excellent as ever. Emirates are excellent to be fair but like every economy seat it's scandalous how people are travelling like sardines.
All the flights worked well however there were a few that we couldn’t check in to using the app. Luckily this was resolved in time to check in for our flight home
Very frustrating the way Vietnam Airlines cancel and amend flights
Lucas and his team were very helpful and professional taking the time to explain everything
All went like clockwork, no problems
Everything went perfectly.
Everything went smoothly and was excellent. Thank you to Neil Frost who arranged it all for us.
Leo is a fantastic adviser. He got us some great deals and really added value by suggesting some great add-ons to our trip. We’ll definitely use him again.
Earlier this year I had a five week holiday in Australia followed by a week in Vietnam. As always, Michelle took care of all the arrangements (flights, hotels and hire cars). Nothing was too much bother when amendments were made to the itinerary. During my trip there were problems with two of the hire cars which necessitated me ringing DialAFlight from Australia. I spoke to Jordan and another colleague. Without any fuss or drama the hire car issues were resolved. 10/10 for customer service from me for the team.
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