Your calls always answered within 5 rings.
Big thank you to your team who got us home after our first flight of three was cancelled - special thanks to Tristan, Stan and Corrine who went above and beyond.
Connie is brilliant - I recommend her to everyone who travels!
The service we received was excellent, as it's been on each occasion we have used your services. The flights were exactly what we required and the suggestion to make a stop over to get the best price worked out really well. We'll use your services again next time we're making a trip abroad.
Excellent service DialAFlight, thank you very much.
Everything worked out well. No problems at all.
My flight back was cancelled but I was able to ring a 24/7 number where the advisor was very helpful and did her best to get me on the next available flight. Unfortunately, this wasn’t possible as I had already checked in and Qatar Airways wouldn’t let her change it.
Always helpful with quick responses
A truly personal service, you feel like you are being assisted by a friend
Dale was brilliant
I received the usual high quality service from Amy Hibbert that I have been used to over more than 20 years of using DialAFlight
So helpful, efficient but friendly at the same time
DialAFlight says what it does and does what it says. Having used DialAFlight for a number of years, we have had peace of mind knowing that if there is ever a problem they are at the end of a telephone line to help from anywhere in the world.
Many thanks to Raphael in particular, but to the whole team. You helped us out of a very difficult situation and took all the worries away so that we had a stress free and very enjoyable trip. Can't thank you enough.
Exceptional flight with outstanding service and lovely staff. Will book again very soon. And you found us the best deal!
Excellent communication from DialAFlight staff - thanks Harvey.
I've booked with DialAFlight multiple times and have always been very happy dealing with them and getting the best dates and times to suit my requirements. They are always friendly and answer the phone very quickly with no annoying pre recorded messages or push button navigating. They are reliable and you can always phone again to check any concerns.
Deborah was absolutely amazing with her help when I needed flight changes in Dubai due to the flooding. I wouldn’t have got back to the UK so quickly without her.
Becky was my link for the holiday of a lifetime. She did an excellent job of keeping me updated and although we didn’t have to call on her for help it was a big reassurance that someone was there at the end of the phone.
Thank you to Daryll and his team at DialAFlight who allowed me to travel with complete peace of mind!
All the flights were really good. However coming back home from Auckland to Shanghai, I wish I’d been made aware that my suitcase would need to be collected at Shanghai and then rechecked in. It wasn’t a pleasant or particularly easy experience. Anyway it all worked in the end.
You are not to blame for the poor service I received on my business class flights from LHR to AKL via Dubai but I will not be booking Emirates in the future
No issues from your end but Dubai airport and Emirates were very poor as far as communication went during our six and a half hour delay.
Great friendly service. Makes life so much easier using them. They find you exactly want you want in a matter of minutes whereas in the past it's taken me hours
Great service and prompt attention
Great service as usual. Excellent phone pick up, good prices and wonderful advice about which airlines, stopovers and timings.
Zoe always delivers.
Annabelle C is amazing and I'd book again with her!
Lloyd was very helpful at all times
Thank you for an excellent service
You guys are great….will return to you when (all being well) we head back to Kiwi in 3 years time. Lots we didn’t get to do!
Awish to return is the best compliment a tourist can offer. Asking friends about Malta, I discovered they'd all become regular visitors to this beautiful and heroic island perched south of Sicily at the centre of the ancient trade routes of the Mediterranean.
One of the island's fondest fans is a former pilot who first arrived there during the Second World War, when Malta - an essential British naval base and under constant attack - won the George Cross for bravery. Chums joke he's still looking for the leg he lost in Valletta's Grand Harbour. He just says he loves the place. So does Meghan Markle, who came here in 2015 to check out her Maltese ancestry and found herself wanting to stay.
PARADISE FOUND
A three-hour flight from the UK, Malta features year-round sunshine, delicious food (like Meghan, I loved the rabbit stews and fresh fish) and an amazing history. People first arrived in Malta around 5,200 BC and formed farming and fishing communities. The island’s temple period started around 3,600 BC, a thousand years before the first pyramid was built.
UP FROM THE ASHES
Bombed to smithereens during the Second World War, the capital Valletta has finally been restored to picture perfect glory, ready for its reign as this year's European City of Culture.
Elegant old townhouses have been converted into boutique hotels. We stayed at Ursulino, where a roof terrace offers views across the enormous harbour to the ancient city of Birgu.
Ferried over in a gondola at dusk on our first evening, we joined crowds exploring Birgu's narrow streets by candlelight. All electricity is turned off for this one night in the October Festival when house-owners open their doors, musicians rove the streets and actors stage impromptu plays.
It was like stepping back in time to when the Knights of St John took refuge here. Exiled from Rhodes, Birgu was where they first built their lavish palaces during the three centuries they governed the island, defending it from naval attack by the Turks in the Great Siege of 1565, a battle you can safely relive on-screen as part of the well-designed Malta Experience.
There's no escaping Malta's heroic past. Every day, cannons fire a salute across the harbour to honour the Knights. One of the world's biggest and most comprehensive armouries, spreading out along a vast corridor of the Grandmaster's Palace in Valletta, displays an awe-inspiring array of weapons from that famous siege.
Any visit to Malta should include a trip to the ancient city of Mdina, the backdrop to movies such as Gladiator and Troy, and TV's Game Of Thrones. Visiting film stars love to wallow in the laid-back luxury of Mdina's sumptuous Xara Palace Hotel.
WHERE TO GO
It’s worth taking time to enjoy the lovely views over the Mediterranean from the towering Dingli Cliffs. The little fishing harbour of Marsaxlokk - be thankful all the islanders speak flawless English - boasts a cheerful outdoor market where you can buy lace, silver earrings, salted capers and even a fresh tuna head, neatly severed for you by a fisherman's wife.
The side trips add colour and fun. But Valletta is where you'll want to idle time away, strolling down café-filled streets while you discover more about Malta's amazing past.
DINING AL FRESCO
Restaurants played a large role in our five-day visit. My favourites were the outdoor cafe-style eating places centred around one of the two main streets that run the entire hilly length of Valletta.
There was plenty of time to sit and watch the world go by, including the unforgettable spectacle of four Segway-mounted policemen coolly rolling past as the advance guard for their president's black Daimler.
If you want to be sure of a welcome abroad, look no further. The George Cross symbolises a friendship with Britain that thrives as much today as it did during the Second World War.
First published in the Mail on Sunday - June 2018
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements