Your calls always answered within 5 rings.
A very good experience..
Everything was excellent as usual
As always wonderful support, advice from Cristiana who went above any beyond to help. Wouldn't book with anyone else. Thank you once again.
Tony was great!
Will certainly book through you again. Frazer was very good dealing with all our enquiries.
I had loads of issues due to flight cancellation but no fault of DialAFlight
Edward Scudder went over and above the call of duty in finding flights and the best route for our three plane journey. A big thank you to DialAFlight for what must be 16 years of booking flights for us - and always being brilliant!
Perfect yet again
Noah and his team are amazing, updating me on changes and phoning me just before I leave to check everything's OK
Fantastic Lucy, sorted everything and the assisted help for my husband was waiting for us.
Joe Orton is an absolute credit to your company - we had a fantastic holiday and would definitely recommend his services to friends and family.
Excellent service from start to finish. Communication was excellent and Elliott phoned to wish all a good holiday the day before our departure.
Staff go above and beyond with their support. We always book through DialAFlight for this reason. Steven Merrells and his team helped us on numerous occasions for our most recent trip, looking at date changes, getting an extra person on our flight and with seat bookings. Excellent service throughout.
All worked out great and met all our expectations
Thank you Oliver!
It was 5 star all the way
Great organisation and communication which helped us have a wonderful holiday. Thank you Cody for your help
I have used Calvin for a number of holidays and he has never failed to provide a fantastic experience and great customer service. I have recommended him to a number of my friends because of this.
As always Manny Mittoo provided a professional service in organising these flights for myself and my daughter.
Great service from enquiring, to booking, till returning. We will be using you again and already recommended lots of people. A big thanks to Michelle who was so helpful.
I have already recommended you! Staff are easily contactable and eager to get everything right for the customer. Great service.
Knowing that someone is there to help and guide you is a huge relief. Even when Sadie wasn’t working one of the team was able to help and reassure me
The trip was beautifully planned for us. Everything was so well managed. The team at DialAFlight were all so happy to answer questions. Won't hesitate to use again.
Our trip was amazing on every level. Everything went to plan. The accommodation was perfect in both locations. We had excellent guides from Exo travel. Huge thanks to Kylie for organising a trip of a lifetime (we loved it so much we want to go back!)
Keely was brilliant - we had some issues with the flights which were not DialAFlight's fault and she was very helpful
Always recommending you to our friends
So many problems with this Indonesian booking but beyond your control and ours. Mainly down to Etihad's flight changes and regulations for check in and seat reservations. Think we will try to avoid them in the future.
Very helpful and good guidance. Everything went to plan and I felt that if it didn't I had a trusted service to call upon and help.
5 star service
Gordon is the MAN!
My plan for my eagerly-anticipated trip to Thailand was - there was no plan. Just three weeks of winter sunshine, island-hopping with a girl pal - a relaxing break from my job as a weather forecaster on ITV.
After flying to Bangkok, we took another plane direct to Krabi on the west of the mainland. There was no time to waste... a beach was waiting.
Railay Bay in Krabi is picture-perfect Thailand and the ideal place to kick off a holiday. Long-tail boats parked in neat rows bobbed along the shoreline with crystal-clear turquoise water lapping at the limestone cliffs. The cliffs are popular with climbers.
I didn't quite muster the courage to scale a sheer rock face in a harness - although we did clamber up a 70-degree slope using just ropes. It was totally worth it.
After the initial steep incline, we found ourselves in rainforest-style terrain with a breathtaking view of the entire peninsula.
The striking white cliffs and dense tropical jungle-style greenery define Krabi.
We drank our body weight in fresh coconut milk and pina coladas in our first couple of days as we acclimatised to our new surroundings and gradually began to relax.
Afternoons were spent deciding where to sunbathe after simple lunches - mostly of satays and papaya salads.
We called the latter 'papaya salad roulette'- as you never knew how spicy it was going to be. Some were well into blow-your-socks-off country.
RELAXING MASSAGE
I lost count of the massages we had, each one leaving me blissfully floppy.
We loved the bars with their boho beanbags, low tables and bamboo terraces overlooking the bay.
We didn't want to leave Railay Bay in Krabi, but we had arranged to head to Phuket to meet up with some ex-pat friends over from Hong Kong.
We stayed at the famous Slate hotel. It's a huge hotel with a choice of three pools surrounded by tropical plants - and even our room came with its own courtyard, plunge pool and outside bathtub.
Nearby, Nai Yang Beach was quiet and unspoilt - a fitting location for sundowners and more popular with locals swinging in their hammocks than tourists.
From Phuket, the hotel arranged our transfers to Koh Lanta via the island of Phi Phi, where we stopped off for the day and hired a long-tail boat to go snorkelling. With just us aboard, our guide tailor-made the whole afternoon and we even found an idyllic little secluded bay for lunch.
We then took a ferry to Koh Lanta. Until I arrived in Koh Lanta I thought I had reached the peak of relaxation - but there it was like stepping back in time, with a slightly hippy vibe.
I saw as many home-made signs for beachside yoga as I did for happy hours. The resort was on the edge of Phra-Ae Beach, home to a string of rustic restaurants and chilled-out bars.
BEACH BARBECUES
Beach barbecues became an evening ritual - barefoot, still in our sundresses, bikinis and smelling of sun cream. I'm sure all this made the freshly-barbecued fish and local Singha beer taste even better.
For a change of scenery we took a tuk tuk to nearby Long Beach - three miles of soft sand fringed by shady tall pine trees. The shade was something we were craving after going out on paddle-boards in the strong late-afternoon sunshine.
I'd only paddle-boarded once before but the still, clear waters of the Andaman Sea were the ideal place to get into the swing of it. After a very floppy few days in Koh Lanta, it was time to mentally prepare ourselves to head back to London life, via Bangkok.
BUZZING BANGKOK
Bustling Bangkok was an assault on the senses at first after so much relaxation. But Hotel Muse couldn't have suited us better. In a brilliant location, it was a calm sanctuary in the craziness of Bangkok's streets. Our suite was huge, with the comfiest beds.
Someone had suggested we go to a club called Sing Sing - it's one of the best I've ever been to, buzzy and with friendly staff. With espresso martinis in hand, we made friends from all over the world.
I already plan to go back to meet them there again.
First published in the Mail on Sunday - November 2017
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