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I have used DialAFlight several times for holidays and flights and the service never wavers. Some companies get you on board and then take you for granted but not DialAFlight.
I would 100% recommend these guys. They are honest, open, quick responding, helpful, funny, professional and always there to pick the phone up as soon as you dial.
I was recommended to DialAFlight by a colleague and have used them ever since. If you want what is verging on a private concierge travel service then no need to look further.
After trawling through no end of websites and visiting a High Street travel agent I came across DialAFlight only to realise that I could have saved myself so much time and effort.
DialAFlight instantly found me a great deal for a flight that left the following morning. The paperwork was sent speedily and we were all booked within just 20 minutes.
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What 815 of our customers thought of India...
Air India, despite its quite recent privatisation, is simply awful in every way. I was at Gatwick for 11 hours , with zero information about what was happening. Apparently the previous two Air India flights to Kochi were cancelled. All very stressful, but no fault of DAF!
John HattVisited Kochi | Posted on 23 Apr
There is a great deal of reassurance in knowing that your trip has been arranged by people who really know what they are doing. And that you are not just abandoned to the anonymous machinery of an airline that doesn't really care, in spite of all their rubbish claims about caring! Also that if something goes wrong you can get advice with a telephone call that is actually answered!
Francis JamiesonVisited Bengaluru | Posted on 22 Apr
Although my baggage was lost from Dubai to London Gatwick I was able to speak to DialAFlight and ask for guidance on how to process the forms to reclaim my baggage. This they did readily which was a comfort at the time. You'll be glad to hear I now have my lost baggage!
Maggie McCuneVisited Kolkata | Posted on 21 Apr
Archie was brilliant - sorted everything out. Will definitely be using you guys and recommending to friends
Paramjit Kaur ShetraVisited Delhi | Posted on 18 Apr
Great service, especially from Ray Taylor.
Ian GustafsonVisited Delhi | Posted on 12 Apr
Zoe Lane is an excellent travel agent.
Nitesh SinghVisited Mumbai | Posted on 09 Apr
It's not until something goes wrong with your travel plans that you realise the benefits of booking with them. After sitting on the plane at Gatwick for a couple of hours our flight was cancelled due to a technical issue. At 11pm there aren't that many people in the airport to help. Fortunately a call to DialAFlight's emergency phone line had me talking to Korinna within seconds. She was able to see there were no flights from Gatwick the following morning but there were spaces on the Heathrow flight and she changed our booking to this flight. She also re-arranged our connecting flight for Dubai to Delhi. All this whilst my husband was trying to talk to the airline's customer call centre who were saying they couldn't do anything as the flight hadn't been officially cancelled! A big thanks to Korinna for her help.
Elizabeth Scott-HamVisited Delhi | Posted on 07 Apr
Efficient and helpful
Anna MimmsVisited Delhi | Posted on 01 Apr
No hitches on the way despite the potential for this to happen. Radisson Blue Hotel in Connaught Place excellent service and very convenient for shopping and restaurants.
Sabina BillingVisited Delhi | Posted on 25 Mar | Stayed at Radisson Blu Marina Connaught Place
Always very helpful and a pleasure to book with.
Jacqueline PextonVisited Goa | Posted on 24 Mar
Other than the changes with the flights everything else was great
Satbinder SandhuVisited Delhi | Posted on 24 Mar | Stayed at Delta Hotels Jumeirah Beach, Dubai
Amazing customer care
Liz HellingVisited Delhi | Posted on 23 Mar | Stayed at The Zuri White Sand Resorts & Casino
Excellent service
Nilesh UnadkatVisited Ahmedabad | Posted on 22 Mar
None. Good service
David GundlachVisited Delhi | Posted on 21 Mar | Stayed at Hotel Delhi Regency
Alfie was very helpful, as usual and ensured all went smoothly
Janet WarringtonVisited Delhi | Posted on 20 Mar | Stayed at The Grand New Delhi
You didn't have to rearrange a flight home for me after a last minute international flight cancellation on this holiday, as you did on the last, but it was so good to know that - far from home - you were there to help me should I find myself stranded. Thank you so much for being there.
Jennifer JamesVisited Kolkata | Posted on 18 Mar
Excellent service and they were there for me when I needed assistance. Will definitely use again.
Caroline FreethVisited Kochi | Posted on 18 Mar
Always had good customer service from Michelle
Barbara ShawVisited Kochi | Posted on 17 Mar | Tailor-made tour
Flight suggestions worked really well
Christopher BatterhamVisited Delhi | Posted on 16 Mar
All perfect!
Gavin PeaceVisited Delhi | Posted on 16 Mar
Everything was handled promptly, professionally and it delivered an experience in India that was everything we hoped for. Great to have a team that were readily available to support us in both the planning and execution! Particular call-out for Brody Letchfield who was our main contact and ensured that, through liaison with Tamarind Global on the ground in India, everything ran smoothly
Adrian WalkerVisited Kolkata | Posted on 15 Mar | Tailor-made tour
Connecting flight from Heathrow was delayed because of fog in Delhi, causing us to miss the connection to Goa. Seven hour wait for the next flight.
Edward MayoVisited Goa | Posted on 14 Mar
Great service yet again
Philip DarwinVisited Kochi | Posted on 14 Mar
Brody once again has provided excellent service and planned our holiday to perfection
Andrew KingVisited Delhi | Posted on 13 Mar | Tailor-made tour
Edward Scudder is a star - above and beyond. Quality service
Andrew MacdonaldVisited Delhi | Posted on 13 Mar | Stayed at Hotel Dev Palace
Absolutely seamless holiday to Goa with all the flights booked with Rosie at DialAFlight Thanks again
David JemsonVisited Goa | Posted on 13 Mar
As always, excellent service especially by Gino. If only BA could learn a thing or two from you about customer service.
Lily SeeneyVisited Mumbai | Posted on 12 Mar
Raphael was very helpful throughout the entire process, from initial booking to just before departure
Rodney BoparaiVisited Delhi | Posted on 12 Mar
Aiden is great and always most helpful as are all your team!
Jemima ThomasVisited Goa | Posted on 11 Mar
Thank you for your attentive services
Bharti BhalsodVisited Mumbai | Posted on 06 Mar
Staying in India? Did you know you get better value by booking flights and hotels together?
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Relax and soak up the sights on the Maharajas’ Express
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Car Rental
Would you like to rent a car for a day or two, or are you planning an adventurous one or two week driving holiday? Perhaps you wish to hire a campervan to tour around in for a month?
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Who better to help you plan your trip to the UK than people who live and work there? Our head office is in London overlooking Tower Bridge and you can call us for free to discuss your plans.
020·7962·9933
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You may simply want flights and a couple of nights in London. Or a complex itinerary visiting different parts of the UK. If you'd like to tick off a couple of European cities at the same time that's no problem.
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We are one of the UK's oldest and most loved travel companies, fully bonded by the CAA so your money is safeguarded. We are also rated the top travel company by Trustpilot. You can read the reviews below.
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