Your calls always answered within 5 rings.
Excellent service
Great customer service. It’s reassuring to know I can call with any queries I may have. Sarah and Julie have been my main points of contact.
Matilda has always been friendly, efficient and delivers for us
Fergus really took care of us at the booking stage and after sales service too! Excellent CS will definitely be back for more trips
Fabulous all round. Thank you.
Great service from Russell yet again making it a stress free trip.
Everything was fine until our luggage was delayed from Stockholm for 24hrs. But we’ve got it back now. Heathrow airport delivered it back to our house.
Friendly, professional, prompt and helpful!
Took the sting out of travelling.
Friendly service, accurate and it all worked as booked. Are you able to add a parking link? I used a 24/7 meet and greet which worked but I was surprised to see my car had done 66 miles between drop and pick up!
Austin always goes the extra mile.
Excellent
Some others, who had not booked via you, wanted to change their flight home. They had to wrestle with their airline which took a while. They would have done much better if they could simply have given you a ring!
I highly recommend the Haymarket hotel, central, good atmosphere not the usual chain type hotel.
I enjoy using DialAFlight. My agent Marco has got to know me over the years and I like that continuity of service. I simply wouldn’t book my fights anywhere else.
All international and internal flights were well organised and this helped the trip run very smoothly from start to finish
Thank you for booking the package. The Hotel was amazing and food 10/10.
Brilliant, as always.
Thomas is fantastic and super efficient.
Ashley nailed it yet again. The easiest and most effective solution ever. Call and they sort everything out.
Neil and his team were all so helpful. We could not have managed the trip without their help. AND they answered the 'phone quicker than any other company that I have had the misfortune to ring in the last 30 months!
You guys always deliver - a pleasure to deal with.
Always very helpful and professional in all communications.
Gavin was great as usual. Warning of change of terminals and getting alternative flight details quickly when we thought we might have to come home early.
Advise passengers to arrive in plenty of time at Heathrow Terminal 5 as it was absolutely packed and long queues for check in and security .
Well thought out and delivered
Had to change my flight from Sweden because of Covid. One telephone call to Christian and everything done immediately.
It’s great being able to speak to a real person
Scott is always polite, friendly and professional. Excellent customer service.
Great service and help with travel arrangements that made all the difference to our holiday. I cannot speak too highly of the way DialAFlight looked after us