1. Lone air traffic controller turns up for work. Then needs a break!
2. Sorry you can't have your car back. We're on strike!
3. No business being obese
4. Avios travel rewards scheme closes down
5. It's cleaner by the windows
6. The magnificent seven
7. Coming to terms with holiday savings
8. Take care in Sri Lanka and Russia
9. What colour will we get an Eiffel of?
10. Paper plates help stop city from being washed up
While the spotlight is currently on the business practices of Facebook, Apple and Google there are also rumblings about the activities of some of the large US hotel booking sites and their quest for maximum profits.
Many independent travellers tell of disappointment upon arrival when the room they have booked online overlooks a kitchen extractor fan or has been converted from a housekeeper's cupboard. And it's easy to understand why.
According to Derek Picot, a hotelier for more than 30 years and author of the book Hotel Reservations, hotels segment their inventory and charge premiums for their best rooms with sea views, balconies and more space. Then there are the cheapest rooms which should be called 'next to the elevator' or 'room overlooking the fire escape.'
With online booking sites beating up to 25% commission out of a hotelier it should be no surprise if customers are not allocated the best rooms?
We'll happily manage any hotel booking for you and we may be able to save you money. Hotels say they like our customers as they apparently have a higher than average spend on food and beverages!
And a final word of advice - always be nice to the front desk staff. Not just because you should but because they can improve your stay.
Save 30% at Golden Sands by Shangri La in Penang
Save 15% at 5* Jumeirah Port Soller, Mallorca
Tanzania Bush and Beach: Save 40%
Olympic sailor Sir Ben Ainslie loves Japan's culture and cuisine...
A selection of customer comments from Trustpilot
Dig your toes into the soft sand at this iconic Malaysian hotel. Situated on the palm tree-lined Batu Feringgi Beach, Golden Sands Resort by Shangri-La is a little piece of paradise for those looking to escape the daily grind. A complimentary shuttle is also on hand to take guests to the nearby UNESCO World Heritage site of George Town. Save 30% with our offer including flights with Malaysia Airlines from a choice oh UK airports. 7 nights from £725pp when you travel 18 Aug - 6 Dec
Treat the family to the thrills of Atlantis, The Palm in Dubai and enjoy 50% savings and FREE half board. This magnificent five-star resort offers more than you could ever imagine, whatever your age. From the most luxurious range of accommodation and a unique water park to animal adventures and special events like concerts, the resort presents boundless opportunities. 3 nights from £799 flying with Emirates. Valid 19 - 27 Jun
Perched on a cliff with spectacular views of the shimmering Mediterranean, Jumeirah Port Soller Hotel & Spa is ideally located in the peaceful fishing village of Port Soller on the northwest coast of Mallorca, near the Serra de Tramuntana mountain range, a UNESCO heritage site. The hotel offers unrivalled luxury, with every room enjoying fabulous views. Catering for couples and families, there is a Kids Club, luxury spa and choice of dining venues, along with an array of activities. 4 nights from £885pp flying with British Airways. Valid 16 Sep - 9 Oct
Follow in the footsteps of our commonwealth games champions with this medal worthy trip to Queensland, Australia. Find out what makes Brisbane and The Gold Coast two of Australia's coolest destinations with this two-stop trip. Starting with 4 nights at Next Hotel Brisbane, you'll have plenty of time to discover the city's vibrant nightlife and restaurant scene before heading to the super cool QT Gold Coast. 10 nights from £1545pp including flights with Singapore Airlines. Valid 1 Sep - 21 Oct.
With this great offer you spend four nights on safari at the Selous tented camp just outside Tanzania's Selous Game Reserve. All the luxury tents here look out across a river and the dining area serves authentic African meals under the stars. Then spend four nights at the elegant five-star Serena Hotel, located on the seafront in Stone Town, Zanzibar. The hotel exudes Swahili style and ethnic elegance and is perfect for a relaxing break. Save 40% with our offer flying from Heathrow. 8 nights from £2089pp when you travel 20 Apr - 30 Jun.
Enjoy an exquisite stay in a Pool Suite at Eden Roc at Cap Cana. This exclusive boutique style hotel and beach club is tucked away in a secluded estate surrounded by tropical gardens on one of the Dominican Republic's finest beaches. The resort encompasses a beautiful network of walking paths leading to waterfalls and a freshwater lagoon, with a design inspired by the glamorous resorts of the French and Italian Riviera. 7 nights fr £2869pp flying with British Airways. Valid 20 Apr - 26 Jun
Our gold medal Olympic sailor Sir Ben Ainslie loves Japan's culture and cuisine and has his sights set on Croatia
What do you want from a holiday? I like to keep active when I'm away, so sitting on a beach sunbathing is not for me. For my travels at the moment since my wife, the TV presenter Georgia Thompson and I became parents to 20 month old Bellatrix, our priorities have been family-friendly hotels and as she gets older it will be one with kids clubs so we can enjoy some downtime.
What are you favourite type of holidays? I love being in the mountains taking in the fresh air and seeing the beauty of it all. Georgia and I are keen skiers and we had a short break to Megeve in France in the New Year. I hadn't been skiing for some years to avoid risking injury, so it was great to get back on the slopes. The snow conditions were fantastic.
What are your favourite places in England? Although I spend so much time by the sea, London is actually one of my favourite places in Britain. It has such an amazing combination of culture, history and restaurants. We should be very proud of everything we have to offer. Cornwall is one of the most beautiful places to me even after travelling all over the globe. I grew up there and have great memories of learning to sail in Falmouth with my dad.
Your favourite country to visit? My first time in Tokyo was so surreal when I was there for my first race aged 11. I remember being blown away by all the bright lights, big buildings and hustle and bustle. My lifelong love of Japanese food began on that trip. I absolutely adore Japan. I've been many times and always come away thinking it was an amazing experience. It has such an intriguing culture, the people are welcoming and friendly and the beauty of the countryside is astonishing.
What place disappointed you? Moscow felt a bit grim and utilitarian and I wasn't a big fan when I was there for the Finn Class World Championships. Even though it was summer, it was cold, so it didn't leave me with a great impression.
Most hair-raising experience on water? It was while sailing the Sydney to Hobart race, which takes place every Boxing Day covering 600 miles and crossing the Bass Strait in Tasmania, one of the roughest stretches of water anywhere. The whole journey was very tough and on the second night the wind reached 35 knots with huge waves and despite being in a high performance 100ft yacht, it took a beating with lots of ripped sails.
Your next holiday destination? I want to explore more of Britain, especially Scotland, as I don't know it very well. It's important not to overlook places closer to home, especially for someone who's abroad two weeks out of every month. But Croatia is next on my list. I've never been but will be there next month and in June for super series events in Sibenik, on the Adriatic, at the entrance to the Kornati Islands, and Zadar on the Dalmatian coast.
A selection of customer comments from Trustpilot
I had a detailed itinerary taking in Canada, California and Vegas with well located hotels. Brett did a super job for me finding all the best prices and fitting them all neatly into my schedule. The communication, documentation, advice and payment schedule were punctual, very well put together and all went like clockwork. I would use Brett again in a heartbeat.
John Garrett gave DialAFlight 5 stars on Trustpilot. Sparkling footnote: John's name was pulled out of the hat in our monthly Trustpilot draw and a case of Prosecco is on its way.
Found DialAFlight late last night whilst trying (and failing) to book flights online to NY. Asked for a call back in the morning and had the pleasure of speaking with Eve. Within minutes she'd given me 3 options for my dates, reserved my preference whilst I double checked and booked it as soon as I called back. Email confirmation followed and everything's there on an app. And all from the comfort of my sofa!! Brilliant service: thank you so much!
Mrs H Messer gave DialAFlight 5 stars on Trustpilot.Fantastic company for whom nothing is too much trouble. Extremely efficient, polite and helpful. They made such a difference to our holiday going the extra mile helping sort out delays from the snow and without them we would have lost our dream holiday. They respond so quickly and are always there to help. I would absolutely recommend this company.
Sharon El-Nashar gave DialAFlight 5 stars on Trustpilot.I phoned DialAFlight for the first time to book a last minute flight from London to Washington DC. Christian, my Travel Manager, found a convenient flight with a fare hundreds of pounds lower than the fares I had been looking at online. He held the flight for me until the following day when we finalised it on his direct line. He emailed me a few days before departure to check that everything was okay. I will certainly use Christian at DialAFlight in the future for personal, knowledgeable, stress-free booking, especially important when I have more complex multi-city trips to arrange.
Karen Raney gave DialAFlight 5 stars on Trustpilot.