Was a bit concerned about Aero Mexico for a long flight, but the plane was modern and very comfortable - the first flight I've ever taken where the staff came around and offered water while we were actually waiting at the gate. Very happy and smooth transfers too.
Extremely efficient and great customer service with pre-travel call and fast response times. I work in travel myself and would strongly recommend.
I love DialAFlight! Especially appreciated the courtesy call about a week before my flight.
Great service and hassle free. Will be back for next holiday.
Delighted with DialAFlight. Aeromexico's bizarre catering...not so much
Damian provides excellent service and everything was as requested including sorting out the room requests directly with the hotel for us. We couldn’t have been happier and had a fabulous holiday.
Sal is very good at what he does and also his after sales are very good. He has been looking after my travel for about 3 years now and he is one of the best I’ve work with always going the extra mile
Great service from you as always. Just a bad experience with the airline this trip.
Sally was very helpful and professional
Especially appreciated the car pick up and drop off at the airport. Both cars immaculate and drivers very friendly and helpful.
Thank you for your helpfulness and efficiency, everything worked out perfectly.
I always book my holidays with Ted and as usual he came up trumps. Great service, lovely hotel and perfect location.
Yet another excellent holiday booked for us by Debbie. Have happily recommended you to lots of people this year who have all booked and loved the service.
All worked as planned and requested, a good deal.
Kirstie was amazing in helping me plan our holiday to Cancun. We had an amazing time.
First ever all-inclusive holiday expertly put together by Eric with first class hotel recommendation by Keely. Pick up transfers were seamless and we had a fabulous time. Thank you once again.
All good....will call soon to book next return flight to Mexico.
Always pleasant and helpful listening to what you want and offering advice on holiday destinations - we were very happy with the price we paid for our group trip.
The service you provided was stunning.
We will definitely use you again.
The upgrade to business class allowed me to sleep most of the return journey, 10 hours from Mexico City. Comfort and service was excellent, despite my needing mobility assistance.
Service in hotel wasn't amazing considering it was a 5 star hotel, including simple things like someone helping take luggage from room. Food options for vegetarians was also limited. So whilst you were good, the hotel was a bit of a let down.
Excellent service from Stacey
Virgin Atlantic did not have a lounge in Mexico - very disappointed should have been told
Had an amazing holiday. Thank you.
Particularly liked the call just before going on holiday to check we were all set. Nice touch!!
Marshall was great. Really helpful
Professional, personal and friendly service from start to finish. We will definitely use again.
Oliver was absolutely great! His recommendation and service was faultless which keeps me coming back time after time. Our holiday to Cancun was brilliant!