Your calls always answered within 5 rings.
My only comment is to let people know there might be a terminal change at Dubai.
Stress the need for any visa application rather than placing it in the small print.
Dale is the GOAT.
The customer service ethos is tangible and reassuring. We have used DialAFlight for several years and highly recommend the friendly and professional service.
Excellent service. Very professional and friendly. Good follow up customer service. Have already recommended to friends.
I can always trust Roger to get it right!
The agent was very helpful and pleasant.
1st class all round
Great trip thanks
Everything went as planned - can't thank Spencer enough
Just amazing service from start to finish. Will use you for all future long haul flights. Will definitely recommend to others.
Everything was perfect - thank you for a great and personal service.
As usual Ross was great. He was really helpful when I couldn’t check in
You guys were amazing! Thank you so much
What amazing service I received every time I was on the phone with colleagues. Always so friendly and helpful. Will definitely use again.
Max and the team are excellent. Always available and always able to answer queries with knowledge and professionalism.
Always first class
A pleasure to deal with. Will definatly use again
Perfect trip! Thank you for assistance.
Flights all great and on time. British Rail let me down with train breakdown 5 miles from home
Friendly staff especially Declan and his team who are all professional and knowledgeable
Immediate phone and email responses. DialAFlight secured a refund from Virgin Australia for a cancelled flight. Thanks!
We had a 9 flight itinerary on a 6 week holiday We asked for connection times no shorter than two hours and got them - every flight was on time no delays. We reserved seats at online check in paying for the long haul flight seats and that worked out. Will definitely use DialAFlight again
Thanks for all your help and advice in the early stages of planning this trip.
Superb flight. Excellent service from Cameron again. All flights on time. Will book with you again thanks
Everything was fine. Many thanks.
Very happy with the outstanding service from DialAFlight. Russell's very helpful advice made our trip a memorable experience.
As always, Billy’s professional service was excellent - you are the only travel experts I will use.
Very disappointed we couldn’t book seats in Premium economy in Qantas. Also had a very long delay on the way home for which Qantas did not apologise, give a reason or offer food vouchers. All DialAFlight staff I spoke to were efficient and friendly
Mason Edwards was very helpful in dealing with our flight and hotel booking which had to be flexible.
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