I came back to DialAFlight after a few years of using price comparison sites. Jackson was most attentive and reliable, and found us a deal that was way better than anything I’d seen elsewhere!
When our Cathay Pacific flight was cancelled I spoke to Lee who could not have been more helpful. He advised there were seats to Hong Kong out of Heathrow at 8pm that night and that we should insist on getting seats reserved on there. Cathay Pacific initially advised the flight was full but when I confirmed that DialAFlight advised otherwise they changed their minds. I have been recommending DialAFlight to friends for years.
Always been more than happy with excellent service
I can say A very big THANK YOU to your staff. All very good and nice, no problems. It can't be better.
Very polite and good customer care.
Good service, making travel plans easy and unambiguous. Good communications.
DialAFlight have once again provided us with a fantastic holiday experience. Dealing with Christian has been absolutely faultless!
Issues with hotel check-in at Hanoi but otherwise OK. Transfers were very good and on time.
Many thanks to Bradley for a smooth and excellent vacation. I have used DAF for many years and always recommend everyone I know to do the same.
Process made very easy by regular updates
We had a problem when our passports went missing. Contacted Tristan as we had to reschedule our flights and sort out a hotel. No problems whatsoever, he sorted everything out for us straight away. Fantastic!
Friendly helpful staff. Very knowledgable.
Excellent and efficient service as always.
Efficient and excellent service as ever.
You were not the cheapest but the service you gave me was worth the little extra...big thanks to Angus on the sales team. Loved the app too
Ultimately it was my fault but I didn’t realise with my Irish passport that I needed a visa for visiting Vietnam.It was in the small print which of course I didn’t read but it would be good if your operators when booking could suggest that some countries need visas and encourage your client to check.
Fantastic service. Very helpful and professional staff. Would most definitely recommend to anyone having to travel. Phone call from them the day before travel - absolutely spot on.
This is the third time we have used DialAFlight, always very attentive and very helpful. Would highly recommend.
Excellent service. All good. Thanks
Thanks for getting us another great deal.
Great trip - all went perfectly and we were very well looked after.
Always a seamless efficient service. Lucas and the team I usually deal with make me feel like they know me personally. I can't recommend them enough to friends and family and I always use DialAFlight as an example of excellent service when I go to a customer service meeting at work
Justin was excellent in the process of booking and always gave advanced warning of any changes.
Thank you for making this holiday perfect. I would recommend DialAFlight any day
Ran very smoothly and guide extremely good. Thanks for all you did.
Been a customer for many years. Cannot fault this company.