Your calls always answered within 5 rings.
All the flights worked well however there were a few that we couldn’t check in to using the app. Luckily this was resolved in time to check in for our flight home
Lucas and his team were very helpful and professional taking the time to explain everything
Thanks to Michelle Dooler we have had stress free multiple trips for 5 months. Would recommend Michelle and her team to all my friends and family
Warren organised a wonderful holiday for us in Vietnam.
We had a great time but would avoid Tet if we were to go again.
Cristiana went over and above to ensure that we had stress free travel and sourced fabulous hotels that meet our exacting requirements and she made herself available for us to contact her if we encountered any problems. Great holiday. Thank you
Freddie was really helpful
Everything went to plan and it was reassuring to know that we could contact the team at DialAFlight at any time if there were any issues. Jarvis was really professional and personable to deal with and his communication was excellent.
Excellent service from Charlie. Went with his choices on hotels and not disappointed. Would not consider booking with anyone else and would definitely reccomend DialAFlight
Not enough time between landing at Hanoi from Phu-Quoc and getting the connecting flight to Doha from the international departure terminal at Hanoi. It takes much longer to transfer from domestic arrivals to international departures, We almost missed the flight as the check in had already closed by the time we landed at Hanoi. We had to be run through the security by staff and only just made it with seconds to spare. Otherwise all went very well.
DialAFlight were on hand to help book last minute flights I needed as part of my multi-country trip. They provided all the information to make everything go smoothly.
Professional and very helpful
Great trip with good guides and drivers meeting us promptly at each location. Hotels were all good except for the hotel in Ho Tram
Should have trusted Simon on the transfer time needed...
I’m very happy with the help and advice I got from Michael. My flights went to plan. I will definitely use DialAFlight again.
Excellent personal service
I meet a lot of people in my volunteering work abroad and we always ask who they book the flights with for comparison. DialAFlight are aways mentioned so again I'm happy and sticking with your company for future flights
Very friendly staff and great customer care. I felt if anything had gone wrong with my flights I could ask for help.
Roy Copeland was very helpful in sorting out my travel. Many thanks to him and DialAFlight
Very helpful. No problems.
Fantastic holiday arranged for us by Travis
Jerry is always helpful
You created the most perfect trip possible on our first visit to Vietnam. The tour, especially, was perfect and we got to see things we wouldn't have done otherwise in Hanoi and Hoi An. The only "miss" was the luxury hotel in Cam Ranh - which was stunning, and with beds that were like floating on a cloud - but we were very far from anything and had to use their restaurants, charging UK prices. Overall you saved me days of angst trying to put my own trip together and came up trumps for our holiday.
Hayley arranged our flights to Vietnam and was very helpful and friendly. All documents were sent promptly and it was made very easy, thank you so much. We got a better price then any of the online websites. Will definitely be using again for our next trip in January.
Jim, as always, created the most amazing holiday experience
All went smoothly.
Code sharing with BA was disappointing. Their leg of the journey was very below the standards of Qatar.
A fantastic experience from start to finish. Glen was very patient during the planning with me making lots of changes. The trip went so smoothly, with Exo delivering an amazing, flawless experience.
Amazing holiday in Vietnam, thank you for your help
Vietnam Airways are not my favourite - lower standard service and equipment.
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