Amazing holiday to Vietnam. Premium economy on Vietnam Airlines was really roomy and great service, transfers on time and comfortable! Loved the Intercontinental Hanoi and Meliá Hotel in Danang was fabulous especially the villa room (amazing pool). We’ll definitely go again. Thanks Jenson, you are the best - appreciate you catering for all our special requests.
Very frustrating the way Vietnam Airlines cancel and amend flights
All went like clockwork, no problems
Dexter Tahsin has helped us organise quite a few trips now and has always been extremely helpful. Would highly recommend
Always reliable and knowledgeable.
Great service from Keely, any problems or enquiries I just phoned her and she was very helpful
Excellent service, advice and help as always.
A holiday with peace of mind knowing that you are being looked after by the best.
Everything was perfect and more than we expected.
A little disappointed on the hotel choice. Said city view deluxe. The room was very basic with plastic shower hose on tap
Still able to assist me when I was in Vietnam. Excellent service
Please thank Seymour and all the team for helping me with a seemingly ever changing travel schedule.
I would and will be using DialAFlight again. They were super efficient friendly and listened to everyting i wanted.
Conrad was always ready to help and easy to get hold of
Samuel was very helpful and went above and beyond for us which was very much appreciated
Manny was 'with us' all the way!
Everything fine and many thanks for your help Travis
Excellent service as all always, thanks Alex
Noah was amazing and his colleague even checked me in and booked my seat on the plane when I was having trouble doing so online. I will certainly always use DialAFlight from now on. I give 5 stars for customer service.
Would highly recommend DiaLAFlight and this is the 3rd year we have used them. Very helpful, polite and efficient. Always deliver good flights with great prices.
It has been fab trip, made so much better by the very competitive quote for the whole package. Travel manager was there every time to answer any questions and provided us with quotes for a possible change in the itinerary
Chris arranged everything superbly and I really appreciate the speed and simplicity of telephone communication with your office. No messing with pre-recorded answering systems.
Samuel did an excellent job. From initial contact to discussing options and then the final details of the booking.
Just the service I need for my travels
Very helpful out of hours service required when our return flights were delayed. Tony followed up when we returned which was a nice touch.
All staff were very helpful, always happy to answer any questions or queries as well as making last minute changes to our itinerary. We’ve booked numerous trips with you
You were helpful and accessible when I needed help. Booking with DialAFlight saved time and effort trawling sites for best deals. Thank you
Probably I wouldn't choose quite so many guided tours ( 3 one day and I think 4 another) it's TOO hot for that - but that aside all was fine with the hotels in Hoy An and Cambodia being 5* ( in my opinion ).
When Qatar Airways gives you an overnight stop in Doha, your checked-in baggage cannot be offloaded in Doha but has to be sent directly to final destination. We didn't know this, and ended up in Doha with no toiletries or change of clothes. They did tell us this at Da Nang airport, but at that stage, to try to repack to accommodate would have been a nightmare. So, maybe keep this item on file for future reference. Otherwise excellent service from you, and highly recommended.
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