Your calls always answered within 5 rings.
Always responded promptly with any queries. Our holiday ran very smoothly with everything going to plan. Thank you.
Annabelle and Harry are very professional and friendly. Except for a mistake by Turkish Airlines, everything went smoothly
It was a nuisance that Malaysia Airlines did not recognise my Qatar Airways booking number. Prevented me from prebooking seat or meals on the legs of my journey operated by Malaysia.
No suggestions for improving your service
First class as always
First Class Service as always - thanks Finn
Ross was brilliant in every way. We have already booked again with DialAFlight.
Once again, Sarah Hole and DialAFlight ensured a seamless experience - all details of the trip covered and executed expertly. I recently booked a short-haul trip myself – flights, hotels - not as straightforward as one would imagine, which just confirms what an invaluable service is provided here. Certainly, for longhaul, I'd not look anywhere else. Calls are answered within seconds, and returned promptly if necessary, no request or question is out of their range and Sarah kept me informed every step of the way. I've been using DAF for a good 20 years and I wouldn't be without them.
A good deal
Very informative and customer care was very good
Yet another wonderful holiday - thanks to Libby and the team for support throughout the build up. Will be back soon and I’ll continue to spread the word on DialAFlight.
Saf Patel - brilliant!
Saf never fails to deliver! Cracking holiday package deal as always. How many other travel agents call you the day before your holiday to wish you a good time? Highly recommended.
Great thanks to Greg for all his help
Our favourite agent - Kirsty Farmer - is the most helpful we have ever encountered. We have been with DialAFlight for years and always get first class service and she is the best. Our friends and family all use her now!
Excellent service as always.
Always a good service on a personal level - don’t feel intimidated when asking questions.
Very satisfied with the service Tristan provided.
Brilliant service from Vinnie as always
Fraser was absolutely excellent. He's just been the best
William was brilliant!
We always book through DialAFlight - any issues are just a call away from being sorted out. We will return!
Good customer service
Very helpful personalised service. I love getting through to the same person without having to press buttons.
I did not know about getting assistance when travelling. As I had travelled on my own and was having issues with my knees, it was such a blessing and helped me with my transfers.
Isaac is truly amazing
Don’t book your clients on Etihad unless you are clear with them the strict luggage allowance and seating allocation. Hand baggage is restricted to 7 kgs - weighed and tagged!
On returning to Singapore last Monday it would have been nice to know that you now need an immigration form before you get to passport control.
We had a fantastic holiday - thank you very much Declan.
Leah always gives excellent service
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