Great service as always, professional, friendly and always helpful!
The hotel apartment in Xian was a little disappointing compared with the other hotels.
Excellent service as always. So good to be able to actually talk to a person and no question is too stupid for the DialAFlight guys
We missed our connecting flight from Beijing to Chengdu due to the rigorous security checks and long, long queues. It was a holiday weekend in China which made the airport in Beijing extremely busy. The 90 minute turn around that we had was not long enough and we only had hand luggage too! Got put on a flight two hours later but only after lots of hassle and more queues and having to go through security again. Need a longer turnaround time particularly if it’s a public holiday weekend.
Hotel very good in Shanghai, but too far to the Bund.
Next time we want to book The Peace Hotel, which is a Fairmont Hotel.
Excellent and informative service from Howard from start to finish
Destination Asia needed to provide all internal flight details before we left the UK, as the flight from Kashgar would have been changed had we known the details. Otherwise a very good trip.
Could not expect anything better
I was due to return on Thursday from China, however unexpectedly had to call on the Tuesday to try and rearrange flights as my wife was due to be induced at hospital earlier than planned. I spoke to Josh who singlehandedly worked an absolute miracle and got me to the hospital from China within 20 hours. He did over and above what was expected and was without doubt some of the best customer support I've ever received anywhere.
Lisa was a true professional who handled my Etihad flight cancellation in a great way and managed to get me a flight with another airline to my destination just in the nick of time. Also the emergency line operator, Ash, was a great help during closing hours, thanks a million!
Great staff and prices. Will 100% use you again. Really good
Fabulous service as usual. Thank you.
Very impressed with DialAFlight, good customer service and as a lone traveller it was very reassuring to know if there was a problem I had back up. Will most certainly be using the services again
Great company who are always super helpful. Highly recommended
As always Tyler was fantastic
Very happy with service - no problems at all
Dennis did a fantastic job with my complicated list of flights- he deserves a pay rise!
Will be using you again 100%
Returned to the UK after two years working in China and travelling in Asia. All trips organised by DialAFlight have been excellent. They always recommend well-priced, quality products.
We had a most fabulous holiday in China and Taipei and everything went well. Hotels were all great and we would highly recommend you The tours were amazing.
I was very impressed with the service. My trip was seamless and all ran very smoothly
The usual great service, thanks.
I had a slight check-in problem on one leg (quirk of the Chinese system nothing to do with yourselves) and Hayley replied immediately and resolved it expertly.
Amazing hotels and all flights went smoothly
Very helpful and friendly staff which was much appreciated... We will travel with you again for sure
Everything went as planned. Excellent hotels. Drivers and guides very helpful and friendly.
China Airlines was terrible, would not recommend using them again
Roray suggested I change date of my return to take advantage of Dreamliner with BA from Tokyo.