I had to return to UK earlier. Emailed Mason to rearrange my flight, a short while later my return flight was amended and my seat booked. Brilliant service, always recommend DialAFlight, they take the hassle out of any issues and solve them quickly!

Lesley Evans Visited Portland | Posted on 09 Apr

Wouldn't be without Joey and Marco ... excellent team

Jeannette Bond Visited Portland | Posted on 07 Feb

Business class lounge in PDX is a long walk due to ongoing renovations.

Diana Bruce Visited Portland | Posted on 08 Jan

Always patient

Hazel Pattinson Visited Portland | Posted on 03 Oct

My only complaint is the Aspire lounge at terminal 5 was not worth £116. Apart from that everything else was good.

Kabelo Kholokholo Visited Portland | Posted on 23 Sep

Nothing too much trouble and excellent customer service

Paul Curtis Visited Eugene | Posted on 22 Sep

Flights great - car hire not so good

Stephen Pearl Visited Portland | Posted on 10 Aug

Brilliant service as always!

Borghild Wood Visited Portland | Posted on 05 Aug

Your app was confusing when two airlines BA and American involved. However being able to speak to someone about it was great. I am an anxious traveller and human contact was appreciated.

Wendy Jarvis Visited Portland | Posted on 15 Jul

Service was first class, all my requirements were met. Flight details were clear and precise. I would definitely recommend to family and friends

Peter Savage Visited Portland | Posted on 02 Jul

Everything went smoothly. Many thanks for organising this

David Claydon Visited Portland | Posted on 01 Jul

Excellent service every time. A problem checking in but one phone call to DialAFlight on a Saturday which was quickly answered and problem sorted

Lesley Evans Visited Portland | Posted on 26 May

Chris Coulter is terrific and always gets top marks no matter how complicated the itinerary

Noel Lamb Visited Portland | Posted on 23 Apr

Tony is efficient, professional, and friendly. We rely on him and your travel company exclusively. We are seniors, and he makes our travel much easier.

Eric Larson Visited Portland | Posted on 04 Dec

Christian is always so helpful and answers all calls immediately

Hazel Pattinson Visited Portland | Posted on 06 Oct

Excellent service. Love the fact you get a call just before you travel to check all OK and if you have any questions regarding your trip!

Lesley Evans Visited Portland | Posted on 29 Aug

Second time of using DialAFlight - no complaints whatsoever. Always eager to please and very helpful. Impressed by follow up telephone call upon our return as it was recognised we were delayed in getting home.

Sarah Edgeler Visited Oregon | Posted on 12 Jul

Always excellent

Elizabeth King Visited Portland | Posted on 09 Jul

Get BA to sort out their scheduling and to stop cancelling the 5pm (ish) service from LHR to MAN.

Roderick Howell Visited Portland | Posted on 01 Jul

Really appreciate the call a few days before I travelled reminding me that I could contact DialAFlight if I had any problems while travelling. Great service

Henry Hughes Visited Portland | Posted on 15 Jun | Stayed at Skuggi Hotel

Can’t fault it.

Penelope Bell Visited Portland | Posted on 17 May

Fantastic reassuring, straightforward advice! Always there when needed and when we were put on standby on the first leg of our journey a panicked phone call from me was quietly reassuring: “ If I was a betting man, I would say you’ll get on.“ Thanks. Terrific.

Deborah Wainwright Visited Redmond | Posted on 19 Apr

Really excellent advice and a seamless journey. Thank you

Carolyn Boulter Visited Portland | Posted on 04 Jan

Thank you for making my booking easy.

Margaret Martin Visited Portland | Posted on 07 Dec

Great service as always, many thanks.

Robert Megarry Visited Portland | Posted on 04 Dec

BA changed my pre-booked seat on return journey but it was OK as I was still on aisle seat. I think they had reduced the rows of extra leg room availability.

Diana Bruce Visited Portland | Posted on 14 Nov

Would highly recommend - having been my favourite travel agent for the last 25 years

Jeannette Bond Visited Portland | Posted on 27 Oct

Darren and Rupert were extremely helpful in organising our US trip and we've had a fantastic time. They clearly had personal experience of the recommendations and suggestions they made. I'd contact them again when planning a trip.

Sharmila Chatterjee Visited Portland | Posted on 22 Oct | Stayed at Hilton Garden Inn Phoenix Airport

Always a fantastic service - that’s why I recommend you and still use you for my travel

Kabelo Kholokholo Visited Portland | Posted on 06 Oct

Donna was excellent from the start - despite many flight changes she worked quickly to find alternative options

Paul Curtis Visited Eugene | Posted on 20 Sep