Your calls always answered within 5 rings.
No hitches on the way despite the potential for this to happen. Radisson Blue Hotel in Connaught Place excellent service and very convenient for shopping and restaurants.
Alan White did his usual excellent and very personal job looking after us. My wife needed wheelchair assistance this year. Alan sorted it all out for us. Everything was very slick and went 100% according to plan. Vistara Business class was fine - good value. Not quite as smooth as Etihad or Emirates but perfectly acceptable for a much lower price.
Other than the changes with the flights everything else was great
Amazing customer care
None. Good service
Alfie was very helpful, as usual and ensured all went smoothly
Flight suggestions worked really well
All perfect!
Brody once again has provided excellent service and planned our holiday to perfection
Edward Scudder is a star - above and beyond. Quality service
Raphael was very helpful throughout the entire process, from initial booking to just before departure
Libby could not have been more helpful
Boris helped us to get the best available flights for our trip and at a competitive rate, thanks. Would definitely use this company again and always recommend
Absolutely fantastic service as always
Always looked after by Stacey Rayner and her team.
Declan McClean is incredibly helpful and knowledgeable. I would definitely recommend him.
Excellent service from booking to departure.
Absolutely amazing trip! Nothing to complain about and only one thing I would change. Whilst we won't race back to Delhi I feel perhaps a hotel in the airport district would have been better especially the 2nd time there given we were using the airport for Nepal. The transfer days were a good opportunity to chill as there was a lot of sitting about. Will definitely be looking at using you again for another eoic adventure in the future!
A fantastic trip that went as planned. Thank you.
Great communication and customer service
Your service was terrific. Tamarind, the Indian tour company you set us up with for a guided tour was excellent.
Shane was brilliant as usual. Great communication. Great suggestions and a most pleasant disposition. The tour company in India Tamarind were brilliant and kept us informed every step of the way and our driver is especially deserving of praise and all guides were good.
Really helpful and such nice people
As usual, Connie at DialAFlight came up trumps for our recent trip to India. From finding a complicated itinerary of flights that worked brilliantly for us, to ensuring we had all the necessary documentation and informing us promptly of any changes to the schedule. The security of knowing that you have a contact 24/7 in case of flight issues whilst away is invaluable. We would never use or trust any one else to book our flights
There were a few lapses in communication but all were resolved and nothing that spoilt the holiday
Amazing service
The Virgin flights were great, especially with upgrade on way back. Hotels were ideal and tour of Old Delhi was superb. Thank you Jim for leading the way. Where to next time?
Congratulations on doing so well in the Daily Telegraph travel awards earlier this year. Well deserved from our many trips booked through you.
I'm really happy with the manner in which Gary Patel helped with my booking. He is extremely knowledgeable in his area of expertise and very polite and friendly to deal with. He was very patient when going through several options for my holiday and even called me prior to departure to wish me a good holiday and ensure I understood everything. I would certainly recommend him to all of my friends and colleagues.
Everything worked out well and was of good quality