Your calls always answered within 5 rings.
All the flights were really good. However coming back home from Auckland to Shanghai, I wish I’d been made aware that my suitcase would need to be collected at Shanghai and then rechecked in. It wasn’t a pleasant or particularly easy experience. Anyway it all worked in the end.
You are not to blame for the poor service I received on my business class flights from LHR to AKL via Dubai but I will not be booking Emirates in the future
No issues from your end but Dubai airport and Emirates were very poor as far as communication went during our six and a half hour delay.
Great service and prompt attention
Great service as usual. Excellent phone pick up, good prices and wonderful advice about which airlines, stopovers and timings.
Zoe always delivers.
Lloyd was very helpful at all times
You guys are great….will return to you when (all being well) we head back to Kiwi in 3 years time. Lots we didn’t get to do!
Thanks so much to Jim for his consistent help with my trip!
Again you excelled. Hotels were fantastic, close to all amenities and attractions. About to book again with you.
Good service as usual. Just the one small hiccup
I had to change my flight at the last moment because of a family emergency and the staff could not have been more helpful.
We were unimpressed with BA cabin service. The cabin staff were grudging and slipshod compared with ANZ and other Asian airlines. I will take this up with them separately; and second, transiting through Shanghai is pretty awful with lots of uncertainty and unnecessary bureaucracy which made many of us on my flight pretty fed up. Not a patch on Singapore, Hong Kong or Seoul.
Always an excellent service. Very professional in all aspects of the travel industry. Would always use and will always recommend
My thanks for your help in booking my trip to New Zealand . I will definitely use you again and recommend
Just to say thank you for making my trip trouble free
Travis and his team were just amazing. I would definitely use them again
Gary, as usual, went above and beyond to make sure we were very well looked after
Very appreciative of all aspects of your help and service. A great trip - thank you
I have used the service of DialAFlight for many years and they have never let me down. The best.
Helpful, knowledgeable and responsive. Great service!
Flights went like a dream. Thank you Freddie
After over 20 years of using DialAFlight to book our holidays we are so grateful for all the help Kylie Budinger has given us. Always there for us and has never let us down.
Helpful staff
Will use you again
Everything you organised worked perfectly, thanks
Everything went to plan, the hotels and flights recommended fitted our requirements exactly.
Paul Craig was extremely helpful and patient. He kept in touch and answered all our questions as it was our longest flight. I couldn’t recommend DialAFlight more highly. Once again thank you
An absolutely fantastic trip to New Zealand organised by Glen. We had the time of our lives!
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