Thank you very much. Five star service
Dominic was always there when we needed to speak to him, always returned calls immediately if he was on another line and generally supported us through the process. Perfect - thank you Dominic, it was very much appreciated.
We had a great stay at the Hotel Paradisus on Gran Canaria recommended by Helen Jones and her team. Perfect beachside location, spa, four restaurants and a food hall, 24 hour room service, gym, and attentive friendly staff. Beautifully decorated with lush tropical gardens. We booked the exclusive Reserve area of the hotel that has its own pool, bar and sun terrace. The Paradisus is a 45 minute walk along the coast path to the dunes of Maspalomas which we used most days but a regular bus service stops outside the front door. We've stayed at Ikos resorts in the past and the Meliá group runs them close but it’s a considerably cheaper option if you’re looking for an escape from the UK’s wettest winter. Helen has been organising our holidays for the past 15 years and has never let us down
Superb from start to finish. Thank you Spencer
Always great, I've recommended to many people.
As said previously, great service as always.
Great holiday and all as promised
Des Wise could not have been more helpful and efficient - thank you!
Great hotel - excellent holiday
We have used DialAFlight for many years and highly recommend them to friends, family and acquaintances. Simply the best!
Great service from Kylie. Cancelled flight ruined the end but this was no fault of DialAFlight
Gareth Carver provided 5 star service and always goes above and beyond to help. We have recommended him to friends and when Gareth isn't available the rest of the team are so helpful and willing to provide excellent support
Everything ran smoothly - absolutely great personal service from Lilly
Brad was great to deal with. Nothing was too much trouble and each time he books us a holiday it has been lovely accommodation and we have had a great time
Another brilliant holiday. The flights and transfers were great and the hotel and Mogán resort were perfect for us. The weather was hot and sunny and we were close to the buses from where we explored other places. An island trip with a guide was worth the money. Thank you Chloe!
Only issue was doing the online check in. It would seem that the check had to be with the main airline rather than who I was booked with. But guys sorted it quickly which was excellent.
Fantastic service as ever … industry leading specialist
Thank You Connie, once again. We had some delays on both our flights, but once aboard we were looked after very well. Transfers worked smoothly. On-Site Restaurant was very good.
The personal touch, quick phone answering and helpline are very reassuring.
BA were not on time either out or in - as usual. God knows what you are meant to do if you have a connecting flight when you fly BA! The Club element was poorly managed, almost non existent at Las Palmas - both checking in and boarding.
Usual excellent service from a great company..
Everything worked out well and even better on our flights as the airline allocated us a row of seats to ourselves for our outbound and inbound journey!
Alfie and his team did a great job as usual sorting our flights and hotel and making sure we had the accessible room my mum needed at a great price
Delighted, everything was seamless.
We are so thankful for the help and support Gareth Carver gave us. Our family holiday was booked for 6. One of the party was diagnosed with cancer and had to receive urgent treatment. Then the party leader was rushed into hospital just before we were due to go away and missed his 70th birthday celebration. Gareth was so supportive. We will only book our holidays with DialAFlight in future
Unfortunately the pick up from hotel to airport did not turn up. The hotel needs to be researched a bit before recommending The Don Gregory. It gets rave reviews but has many staff problems. But DialAFlight you are the best
A big thank you to Brandy for all her help, and wonderful friendly manner.
Great service and thank you for the food update on the plane coming home .
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