08 December 2016

 
raleighdurham

Flights to
Raleigh Durham

     
     
     
     
    Feedback from clients arriving home recently

    What our customers are saying…

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    Very pleased with everything including the staff

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    I have dealt with Jerry on two occasions and have passed on DialAFlight details to my friends. Am very happy with efficient service.

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    Thanks to Logan for being great throughout. From quoting prices to helping change some details during the booking, nothing was a problem

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    Tristan was absolutely fantastic. At short notice he sorted out flights for me to the USA and gave me all the options for the most affordable. Then when I needed to come back earlier than planned he again sorted out those for me.

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    Marie Ransom Was very helpful, sending messages & information to ensure that every paperwork was completed before going to the US.

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    Should inform people of type of aircraft as we were disappointed that there were not TV sets in backs of seats

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    Always helpful, always thoughtful. Very happy with your service!

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    I had used DialAFlight previously but had forgotten how good you were on that occasion also. Well done.

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    All of your staff are particularly helpful but I would like to give special thanks to Julie

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    Excellent service from Darren - as usual.

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    As efficient as on every other occasion we have booked with you. Thankyou

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    So friendly, nothing is too much trouble. I have used DialAFlight before and next time I travel I will use them again.

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    No delays, which is always a bonus. Friendly staff. Clean aircraft.

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    Excellent communication, advice and support

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    I would hesitate to use Hertz again. They do not understand that we have been on a long flight and are tired and new to their country. I thought they were rude. They tried to charge me extra insurance and even after they agreed I was covered for everything there was a $35 dollar charge added - because I was going to be 40 minutes late! I made them take that off - I wouldn't have done if I had been asked. We also had problems with the drivers. I wanted my husband to be the main driver but because I paid for it they said that wasn't possible. There was a long argument but eventually they changed him. When we got to the gate, he said my husband shouldn't be driving and sent us back! Eventually sorted it out but not what we wanted after a long flight.

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    Assistance at airport in USA first class. Heathrow not so good with a lot of waiting around. You did a good job of letting them know so thank you Roger.

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    Always helpful and friendly!

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    We're satisfied with the services you offered.

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    Will certainly use again and recommend to friends. Many thanks Callum.

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    Michelle is a great agent!

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    I will NEVER fly Delta again. Rude staff,very poor food and logistical meltdowns from beginning to end. Experience only improved when Delta subcontracted the last leg of our return journey to Virgin. They were great!

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    Very helpful and pleasant staff. The car rental at RDU was very simple and quick.

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    We always obtain our flights through DialAFlight and will continue to do so as we always get such good service.

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    Never had nicer people to deal with. Very helpful every time.

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    Your guys are the best.

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    I wasn't impressed with American Airlines - staff not overly friendly, film offer abysmal, media centre - including reading light - broken. I hope not to fly with them again!

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    Keep up the excellent service. Would recommend Dennis to anyone.

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    Your staff are professional, yet friendly and courteous. As a 'newbie' to international travel I was nervous and very unsure of what to do but was talked through the whole procedure step by step. Thank you And a special thanks to Kirsty in Manchester.

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    Jensen was very helpful and knowledgeable. Great customer service.

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    Excellent service, thanks

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    Feedback from clients arriving home recently
     
     
     
     
     
     
     
    0330·100·2220i 0330 calls are included within inclusive minutes package on mobiles, otherwise standard rates apply. X 0330 calls are included within inclusive minutes package on mobiles, otherwise standard rates apply. X
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