Your calls always answered within 5 rings.
Absolutely amazing service. Marshall was brilliant. Will now book all my flights through you. Can’t recommend enough
Thanks again DialAFlight for a great time Special thanks to Taylor Marchant for excellent service as always.
Loved the whole holiday, especially the two suggested hotels. Maui motorhome albeit expensive, but fantastic. Thanks Dylan
Look forward to booking our next trip with you.
All went well and although our original flight from Edinburgh to Frankfurt was cancelled, due to strike action at Frankfurt, Connie sorted it out in very short order.
Never thought I would need to contact you once holiday had started but Stevi answered promptly and positively. Cannot rate her highly enough. Lovely helpful and engaging, thank you Stevi
Everything went very smoothly from start to finish and our contact, Sarah, was excellent in terms of efficiency, communication and helpfulness.
Great choice of hotel in Hong Kong.
Christina was excellent
George Burke was a great help and always had the answers to all my questions. Brilliant service.
Friendly and encouraging
Thank you for everything - gave me peace of mind that if anything did go wrong I could call you. Dom was so helpful
I am lodging a complaint with Emirates regarding cancellation of chauffeur pickup while in Christchurch
Much easier to travel using DialAFlight.
Everything went to plan and Fraser kept in contact throughout our trip. It was also great to know that there was a 24/7 support team available too.
Leah Jessop was very helpful and efficient
Friendly, trustworthy service as ever. Just one comment - I collect air points with Air NZ . The codeshare system didn't make this easy - maybe it could be clearer who the tickets were actually booked with. Or the airpoints membership could be put in at time of booking?
We have booked many trips with Claire since 2009 and she is amazing at finding us just what we want at great prices. We have already emailed her to start planning our next trip.
Jordan Fell is always fantastic to deal with!
Great, thanks for all your help changing flights.
Trip went really well with all parts of the schedule going according to the plan. Big thank you to Nicky for help in planning and arranging our trip
Prompt answers to any questions and reminders for anything needed. Can't fault you on anything.
Thank you Alex. All your arrangements worked perfectly.
Niall planned our trip to perfection. It was also comforting to know that, if necessary, we could call them for assistance. Would definitely use them again.
It would have been a 5, but for the Ambassador Hotel, where we had to pay twice, but it was resolved quickly
Excellent service from start to finish
Wasn’t keen on Australian hotel or LATAM airlines
So reassuring! Particularly being a sole traveller. A long haul flight with minimum stopover times and security of knowing there is always help and advice is excellent. Thank you so much!
More information re business seat configuration needed when booking. Disappointed with Swiss Air seating plan
The only problems we encountered were with the car hire companies. We had to pay extra for GPS which should be included in the final cost of hiring. It seems obvious to us that people renting cars are tourists and therefore rely on sat nav/GPS systems to find their way around a foreign country.