Airlines from Japan have emerged on top of a global list of carriers, with the most planes arriving on-time, and the lowest percentage of cancellations.
The website Flightstats, which tracks flights and provides metrics on performance, identified Japanese airlines as the best in its 2012 Airline On-time Performance Service Award Winners.
Japan Airlines (JAL) came out on top of the “on-time” list, making it the third consecutive year that it has claimed the award, while its been amongst the best five carriers every year since 2009, when the annual awards were first given out.
Japan Airlines faced stiff competition this year from the other finalists, which included another Japanese airline – All Nippon Airways, along with Air New Zealand, Scandinavian Airlines and Dutch airline KLM. All Nippon Airways managed to bag the award for the fewest number of global cancellations, making it a Japanese whitewash for performance, edging out competition from Emirates, Finnair, El Al Airlines and Singapore Airlines.
Yoshiki Minami of JAL welcomed the on-time award, explaining why his airline has proved so consistent in this measure of performance. He said, “achieving the sustained operational excellence necessary to be honoured by the FlightStats On-time Performance Service Awards requires a focused effort from all employees. Striving for on-time excellence is much more than simply winning an award. It is a reflection of our commitment to providing a world-class travelling experience for our customers globally.”
JAL clocked up a 90.35 per cent “on-time” rate across 2012, while LOT Polish Airlines was the best Europe had to offer, achieving an 89.35 per cent on-time rate. Other high European performers included Finnair, Aer Lingus and KLM.
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