Your calls always answered within 5 rings.
Keep on doing what you do best
Lewis Stewart was amazing - he was so helpful. After being scammed on a flight he put me at ease and helped me in every way. I will be dealing with him again
The connections worked out really well and there were no problems with the flights. Thank you for booking my seats. I'm vey happy with DialAFlight and Dylan and Reggie have been very supportive.
Great team and everyone is willing to provide help and support when needed.
As always a great experience from start to finish. Big thanks to Mason for making everything such a simple process. Here’s looking to the next one
As is usually the case with the travel that DialAFlight organise for me, this was a complex itinerary. On this occasion the team went over and above to sort out a hiccup with one the flights I was taking. We did this, long distance by email, and the team were very quick with their responses, sorting the problem out very satisfactorily. I'd never hesitate to recommend them.
Kieran has been amazing!
Everything was planned to precision and went smoothly. An exceptional holiday and service provided
Cannot fault this company or Jackson and his team. Brilliant, thank you.
BA flight home was delayed and I didn't get the seat I had booked and paid for, however this is something I have to take up with BA . As far as DialAFlight is concerned there is nothing whatsoever that you could have done any better than you did. Thank you for your help in organising my trip.
Everything was fine - have used DialAFlight on lots of occasions and will definitely be using you again
Good hotels in great locations. Thank you.
I would like to thank Natalie for all the help she provided in helping to organise my trip to Hong Kong. She provided all the information I needed and kept me updated as the departure date approached. Excellent service.
Fantastic service as always
Great holiday and professional service throughout. Now looking to book the next one!
I have been using your company for over 10 yrs and have no regret. Nice staff and good approach with listening skills.
Thank you Connie
Stan Castle does a great job as always
Fabulous holiday, beautiful resort, perfect in every way. Could not wish for better. Thank you Gareth and DialAFlight
Elliot was fab at sorting our trip
Michael very helpful
Seamless arrangements. Thank you
Thank you for your valued service once again. I always feel assured by DialAflight wherever I go and will continue to book with your company - one of true quality.
Once again Darryll at DialAflight and his team delivered what they promised. The flight, hotel and all other information were spot on.
Perfect. 5 stars
I had a wonderful time. Brought back so many memories. Thank you
Everything went well. I can recommend Blue Beach Hotel Waduwa. A lovely room with large balcony overlooking the garden and pool areas and wonderful sea views. Flights were OK but long journey. Thanks to Patrick and Liam
Saf, as ever, was amazing. Available, responsive, dealt with everything even our last minute room requests on a Sunday! Thank you so much!
Advise any clients leaving from BHX that they need plenty of time to get up to departure gates and through security. It was a shambles there on the day that I flew out.
Hassle free, thank you.
Some of us simply can't do a whole English winter any more. For me, there is the added business every December and early January of being on the panto treadmill, three shows a day, in Guildford.
What's more, this year, the Grim Reaper had been scything like Poldark through my address book. I needed a break. I needed sun. Then someone suggested Goa is a goer. 'Goa?' said our son. 'Isn't that where you take stimulants and rave?' Well, excuse me if I rave.
THE LEELA HOTEL
The Leela Hotel is wonderful - despite the fact that Putin visits. Sir Mark Tully, the BBC's voice of India, stays, as does Sonia Gandhi, who arrived shortly after we left.
My wife Kate and I flew there non-stop and then had an easy 75-minute transfer.
Many of our fellow passengers were heading for package hotels up the coast, rather than sweeping into The Leela's discreet gates at the end of the peninsula.
A BIT OF BACKGROUND
The Leela was built 26 years ago and has benefited from less strict planning controls than exist now. It was able to secure a private beach then, not possible now, so that means it can put as many sun loungers on the sand as it wants.
Hotels now, fronting public beaches, can park no more than a dozen loungers. But for Leela guests, there are more than enough loungers for everyone.
Croquet is the only nod to the Raj, but the guests nevertheless are 50 per cent English: you can tell by their Boden linen. An elderly lady archaeologist from Pimlico, an accountant from Bromley, a yoga teacher from Hampstead. All regulars for decades. 'What makes this place,' they chorus, 'is the staff.' The astonishing ratio is 3.5 staff to each guest, lifting your finger before you're even aware that it needs lifting.
Of the rest? Russians (in bling), Euro-randoms (Italians leading the charge) and wealthy Indians. Their children are perfect: well-behaved and virtually invisible.
AT THE BEACH
The beach is perfect, too – no lacerating coral, the breeze cooling without sandblasting. At sunrise, there are dolphins. Sea eagles frame themselves beautifully between palm trees.
Sandpipers dart. Beach guards keep hawkers away. At night, you watch the lamps on the fishing boats and owlets hunting.
The huge rooms are scattered around 75 acres, overlooking lagoons where pink lilies bloom.
There are private villas, too, within the – yet more exclusive – Club, for Bollywood stars and Mr Putin. Silent buggies convey the elderly from joy to joy.
Conferences are discreetly arranged, wedding pavilions erected and down by morning. Indian ceremonies are welcoming and their tribute bands do a creditable Radio Ga Ga.
We attended not one, but two, Punjabi weddings of radiant couples we had never seen before, nor shall again, but may blessings rain upon them. My meditation class was too singsong to be intelligible, but the four-year-old Indian boy in front of me had it sussed. The gym is so deserted that the trainers are truly personal. In the top-flight spa, Kate had a magnificent holistic massage, with oils, bells and probably whistles.
CULINARY DELIGHTS
All You Can Eat was never like this. Thyme-scented lentil soup with roasted walnuts? Goan kingfish? A bewildering vegetarian menu, creamy dhals, dhingri palak? Desserts? How about rabri (cardamom condensed milk) and dates in soft, white fudge?
Trips to the Goan capital Panaji with your own driver are astonishingly inexpensive and you can shop there for textiles, paper and incense.
Ten miles on and Old Goa, with its Portugese churches, is unmissable. 'Another day in Paradise,' says the daily Leela newsletter. Nonsense. Paradise can't compete with this. Paradise won't have so many staff.
First published in the Mail Online - July 2018
More articles below...