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Excellent customer service. Everything went to plan with no problems. I will be back
As usual with DialAFlight everything was excellent
Big thank you to your team who got us home after our first flight of three was cancelled - special thanks to Tristan, Stan and Corrine who went above and beyond.
Connie is brilliant - I recommend her to everyone who travels!
The service we received was excellent, as it's been on each occasion we have used your services. The flights were exactly what we required and the suggestion to make a stop over to get the best price worked out really well. We'll use your services again next time we're making a trip abroad.
Excellent service DialAFlight, thank you very much.
Everything worked out well. No problems at all.
My flight back was cancelled but I was able to ring a 24/7 number where the advisor was very helpful and did her best to get me on the next available flight. Unfortunately, this wasn’t possible as I had already checked in and Qatar Airways wouldn’t let her change it.
Always helpful with quick responses
A truly personal service, you feel like you are being assisted by a friend
Dale was brilliant
I received the usual high quality service from Amy Hibbert that I have been used to over more than 20 years of using DialAFlight
So helpful, efficient but friendly at the same time
DialAFlight says what it does and does what it says. Having used DialAFlight for a number of years, we have had peace of mind knowing that if there is ever a problem they are at the end of a telephone line to help from anywhere in the world.
Many thanks to Raphael in particular, but to the whole team. You helped us out of a very difficult situation and took all the worries away so that we had a stress free and very enjoyable trip. Can't thank you enough.
Exceptional flight with outstanding service and lovely staff. Will book again very soon. And you found us the best deal!
Excellent communication from DialAFlight staff - thanks Harvey.
I've booked with DialAFlight multiple times and have always been very happy dealing with them and getting the best dates and times to suit my requirements. They are always friendly and answer the phone very quickly with no annoying pre recorded messages or push button navigating. They are reliable and you can always phone again to check any concerns.
Deborah was absolutely amazing with her help when I needed flight changes in Dubai due to the flooding. I wouldn’t have got back to the UK so quickly without her.
Becky was my link for the holiday of a lifetime. She did an excellent job of keeping me updated and although we didn’t have to call on her for help it was a big reassurance that someone was there at the end of the phone.
Thank you to Daryll and his team at DialAFlight who allowed me to travel with complete peace of mind!
All the flights were really good. However coming back home from Auckland to Shanghai, I wish I’d been made aware that my suitcase would need to be collected at Shanghai and then rechecked in. It wasn’t a pleasant or particularly easy experience. Anyway it all worked in the end.
You are not to blame for the poor service I received on my business class flights from LHR to AKL via Dubai but I will not be booking Emirates in the future
No issues from your end but Dubai airport and Emirates were very poor as far as communication went during our six and a half hour delay.
Great friendly service. Makes life so much easier using them. They find you exactly want you want in a matter of minutes whereas in the past it's taken me hours
Great service and prompt attention
Great service as usual. Excellent phone pick up, good prices and wonderful advice about which airlines, stopovers and timings.
Zoe always delivers.
Annabelle C is amazing and I'd book again with her!
Lloyd was very helpful at all times
Epic road trips across vast prairies, luxury rail journeys through mountain ranges and a fabulous choice of ski resorts - these are the obvious holiday options when heading to Canada. But travellers risk missing the country's most exciting places - its cities.
They are scattered across a vast expanse: The city of St John's on the east coast is actually closer to London than Vancouver on Canada's distant west coast.
But each of the ten cities described here is packed with art, excitement and history and worth a visit in its own right. And every one gives you a chance to discover the heart of Canada.
St Johns
At noon on summer days in St John's, in the Newfoundland and Labrador province, you can hear the boom of the three-pounder gun ceremonially fired next to Cabot Tower. It's a reminder of North America's last battle of the Seven Years' War, which took place at Signal Hill in 1762.
Reminiscent of a castle keep, the landmark overlooks the Narrows - the rocky, gate-like entrance to St John's Harbour - and on to the North Atlantic. From late spring into summer, the hilltop is a brilliant vantage point for watching mountainous chunks of ice drift southwards on the stretch of ocean known as Iceberg Alley.
Walking trails drop towards Quidi Vidi, the fishing village where the Quidi Vidi Brewery uses water from icebergs to brew lager sold in cobalt blue bottles. Stop by the waterfront taproom on Fridays for some foot-stomping live music.
Eat: Expect hearty portions at the cosy Mallard Cottage restaurant in the heart of the village.
Halifax
History-lovers should head to Halifax in Nova Scotia to visit its extraordinary star-shaped fortress, Citadel Hill. It is one of five historic Halifax Defence Complex fortifications, and the ramparts offer outstanding views over the seaside city whose deep harbour was strategically important during the days of the British Empire. Today, you'll spot a cruise ship or two.
Do explore the waterfront Maritime Museum Of The Atlantic where you'll learn about the accidental collision between munition ships on December 6, 1917 which wrought more damage on Nova Scotia's provincial capital than any enemy action. Known as the Halifax Explosion, it is rated as the pre-nuclear age's most powerful man-made blast.
Exhibits also examine the city's role following the Titanic disaster of 1912 and you can pay your respects at the Baron de Hirsch and Fairview Lawn cemeteries where more than 100 victims are buried.
Eat: Tuck into outstanding seafood in Five Fishermen Restaurant, infamous for its role as a temporary mortuary after the Titanic sank.
Charlottetown
The province of Prince Edward Island, or PEI, is the setting for Lucy Maud Montgomery's classic novel, Anne Of Green Gables, which was first published in 1908. See where the author found inspiration for one of Canada's most-loved fictional characters at Green Gables Heritage Place, near Cavendish, where a restored farmhouse with shuttered windows has interiors like those in the books. The visitor centre also tells the author's life story.
There's also The Anne Of Green Gables Museum near Park Corner and Montgomery's birthplace at New London.
PEI's provincial capital, Charlottetown, is regarded as the birthplace of modern Canada. The Confederation Centre Of The Arts introduces the story of the Charlottetown Conference of 1864, where Canada's federal structure was initially discussed.
Eat: Join locals feasting on platters of shellfish at the Claddagh Oyster House.
St Andrews by-the-sea
The gorgeous town of St Andrews by-the-Sea in New Brunswick has charming pastel-fronted shops on Water Street. From the harbour, whale-watching tours sail into the Bay of Fundy, with humpbacks among the species that visit during summer.
The USA lies across the St Croix River and St Andrews Blockhouse on the waterfront was built for protection during the War of 1812.
Kingsbrae Garden is today one of the treasures that attracts visitors from across the border. Spread across 27 acres, it features a maze, sculptures and is a pretty spot for an al fresco lunch. Cross to Ministers Island during low tide to visit the sprawling summer estate of Sir William van Horne, who oversaw the construction of Canada's first transcontinental railway.
Eat: Pre-shelled 'naked' lobster is one of the beautifully presented dishes at the Rossmount Inn.
Quebec
The Montreal Museum Of Fine Arts in Quebec has the most gallery space in the country. Spot the Dali and Miro works among Canadian works, including Inuit art. For more contemporary art, head to the stylishly refurbished industrial premises that house the Bradley Ertaskiran gallery.
As ever, walking tours - and easy-paced ones at that - help give a brilliant insight into the city. Try Spade & Palacio tours and you'll be taken past street art while visiting a selection of the city's top gastro spots.
Eat: Chips and gravy are elevated to a different level in poutine, a traditional dish which is topped with cheese curds and foie gras, served at Au Pied de Cochon.
Toronto
Take a lift to the CN Tower observation decks to view the layout of Toronto - Canada's most populated city. If you're a thrill seeker, book the tower's EdgeWalk - it puts a different perspective on the phrase 'hanging out downtown'.
Or if you're into sport, the city has a number of pro teams, but for a thoroughly Torontonian experience head to the Rogers Centre to watch a Blue Jays baseball game. It's as much about chomping a foot-long sub with all the toppings and sinking cold beer as the on-field action. At Hanlan's Point on Toronto Islands you can find a board that commemorates the place where baseball legend 'Babe' Ruth hit his first home run as a professional.
Eat: Relax with beer and smokehouse-style food by the waterfront at Amsterdam Brewhouse.
Winnipeg
The Manitoba Legislative Building is one of grandest landmarks in Winnipeg.
Frank Albo's engrossing Hermetic Code Tours tell the story of its architect, Frank Worthington Simon, and of symbolism relating to freemasonry that is hidden in plain sight. Albo asserts that measurements and underlying meanings indicate Simon made efforts to faithfully recreate the Temple of Solomon.
Unwind at Thermea By Nordik Spa-Nature. The heated outdoor pools and relaxation areas are perfect for recovering after the intense warmth of a ritual 'aufguss' infusion in the Finnish sauna.
Eat: Head to the Exchange District for the refined tasting menu at Deer + Almond.
Saskatoon
If you appreciate art, the Remai Modern is a reason to stop by the prairie city of Saskatoon in Saskatchewan province - it displays the world's largest collection of linocuts by Pablo Picasso and paintings by Lawren Harris of Canada's influential Group Of Seven.
View the angular building from the South Saskatchewan River during a cruise aboard The Prairie Lily. Combine sightseeing with a delicious Sunday brunch in the vessel decked to resemble one of the vintage steamboats from the 1880s.
Eat: Share a charcuterie board then sip cocktails at Ayden Kitchen & Bar.
Calgary
Studio Bell is the home of Canada's National Music Centre. Based in Calgary, Alberta, it houses the Canadian Music Hall Of Fame plus the national songwriters and country music equivalents. Among exhibits displayed over five floors are the white piano used by Elton John while composing his first five albums and the Rolling Stones' mobile recording studio.
Head across the Elbow River into the Inglewood district to kick back with an evening of live music at The Blues Can. The long-established venue hosts gigs seven nights a week, while the surrounding streets are home to craft breweries.
Eat: Order plates of Japanese dishes made with west coast seafood and Albertan ingredients at Shokunin.
Vancouver
With totem poles and fine views of Vancouver's skyline through the brightly coloured autumn leaves, it's easy to spend a day in Stanley Park. The city in British Columbia is bicycle-friendly and you'll find a handful of rental shops on streets close to the park. Or you could always opt for a romantic moment on Lovers' Walk before a sundowner at the park's elegant teahouse.
While on two wheels, head to Kitsilano Beach for a dip in the heated outdoor pool, then continue on to Jericho Beach for a picnic and views on to Burrard Inlet.
Eat: Visit Granville Island for the seafood platters at The Sandbar.
First published in the Mail on Sunday - September 2021
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