Your calls always answered within 5 rings.
Excellent customer service. Everything went to plan with no problems. I will be back
As usual with DialAFlight everything was excellent
Big thank you to your team who got us home after our first flight of three was cancelled - special thanks to Tristan, Stan and Corrine who went above and beyond.
Connie is brilliant - I recommend her to everyone who travels!
The service we received was excellent, as it's been on each occasion we have used your services. The flights were exactly what we required and the suggestion to make a stop over to get the best price worked out really well. We'll use your services again next time we're making a trip abroad.
Excellent service DialAFlight, thank you very much.
Everything worked out well. No problems at all.
My flight back was cancelled but I was able to ring a 24/7 number where the advisor was very helpful and did her best to get me on the next available flight. Unfortunately, this wasn’t possible as I had already checked in and Qatar Airways wouldn’t let her change it.
Always helpful with quick responses
A truly personal service, you feel like you are being assisted by a friend
Dale was brilliant
I received the usual high quality service from Amy Hibbert that I have been used to over more than 20 years of using DialAFlight
So helpful, efficient but friendly at the same time
DialAFlight says what it does and does what it says. Having used DialAFlight for a number of years, we have had peace of mind knowing that if there is ever a problem they are at the end of a telephone line to help from anywhere in the world.
Many thanks to Raphael in particular, but to the whole team. You helped us out of a very difficult situation and took all the worries away so that we had a stress free and very enjoyable trip. Can't thank you enough.
Exceptional flight with outstanding service and lovely staff. Will book again very soon. And you found us the best deal!
Excellent communication from DialAFlight staff - thanks Harvey.
I've booked with DialAFlight multiple times and have always been very happy dealing with them and getting the best dates and times to suit my requirements. They are always friendly and answer the phone very quickly with no annoying pre recorded messages or push button navigating. They are reliable and you can always phone again to check any concerns.
Deborah was absolutely amazing with her help when I needed flight changes in Dubai due to the flooding. I wouldn’t have got back to the UK so quickly without her.
Becky was my link for the holiday of a lifetime. She did an excellent job of keeping me updated and although we didn’t have to call on her for help it was a big reassurance that someone was there at the end of the phone.
Thank you to Daryll and his team at DialAFlight who allowed me to travel with complete peace of mind!
All the flights were really good. However coming back home from Auckland to Shanghai, I wish I’d been made aware that my suitcase would need to be collected at Shanghai and then rechecked in. It wasn’t a pleasant or particularly easy experience. Anyway it all worked in the end.
You are not to blame for the poor service I received on my business class flights from LHR to AKL via Dubai but I will not be booking Emirates in the future
No issues from your end but Dubai airport and Emirates were very poor as far as communication went during our six and a half hour delay.
Great friendly service. Makes life so much easier using them. They find you exactly want you want in a matter of minutes whereas in the past it's taken me hours
Great service and prompt attention
Great service as usual. Excellent phone pick up, good prices and wonderful advice about which airlines, stopovers and timings.
Zoe always delivers.
Annabelle C is amazing and I'd book again with her!
Lloyd was very helpful at all times
Australia's largest state, now with daily non-stop flights, offers a mix of nature and coastal experiences, including World Heritage-listed national parks, swimming with dolphins and even the country's whitest beach.
Western Australia truly is a state full of record-breaking wonders - and we're not just talking about wide open spaces in the wide blue yonder. The astonishing statistics start right in the middle of the state's capital city of Perth.
Kings Park and Botanic Gardens, on Mount Eliza, is one of the largest inner-city parks in the world - at more than 988 acres it's larger than New York's Central Park. Showcasing some of the world’s most rare flora, here you will find towering trees, natural bushland, lakes, grand lookouts and sculpted botanical gardens.
The Bungle Bungle Range in the World Heritage listed Purnululu National Park, in the Kimberley region in the far north of the state, is unique and has been many millions of years in the making. The range is by far the most outstanding example of cone karst in sandstone - this is where quartz sandstone has been eroded over a period of 20-million years into a series of beehive-shaped towers or cones. Flying over or camping in the range is an exhilarating experience.
Now heading for the state's north-west coast, Ningaloo Reef is one of the best places in the world for swimming with the largest fish in the sea, the gentle whale shark which grows up to 52 feet long. Ningaloo is one of very few regions in the world where Whale Sharks gather regularly in coastal waters and are easily accessible to visitors.
On this coast is Monkey Mia, renowned for its amazing wildlife ritual, where dolphins come close to the shore every day to the delight of visitors. It's one of the best and most reliable places for dolphin interaction in the world – the dolphins visit almost daily, not just seasonally, and have been carrying out the ritual for 50 years.
The vibrant port city of Fremantle boasts the world's best-preserved example of a 19th century port streetscape, with its heritage buildings and a fascinating maritime and convict history. Here you can soak up the laid-back ambience, chill-out in a street café, enjoy fish and chips fresh off the boat at Fishing Boat Harbour; or enjoy a cleansing pale ale at an award-winning micro-brewery.
Margaret River Wine Region is the only wine area in Australia where you can experience stunning beaches, tall-timber forests, premium wineries, world-class surfing and caves all in the one place.
The Valley of the Giants Tree Top Walk, 10 minutes north of Walpole on the state's south coast, is the first walk trail of its kind in the world. At 600-metres long and 40-metres above ground, it has been specially designed to minimise impact on the forest. Walking amongst the tall forest trees is a breathtaking experience.
Near Esperance, also on the south coast, Lucky Bay is Australia’s whitest beach and rated one of Australia’s best, with clear turquoise water and perfect swimming conditions.
The Pinnacles is regarded as one of Australia’s most spectacularly unusual landscapes. You can walk amongst these incredible limestone spires that rise eerily out of the sand, some several metres tall. It’s the only place in Australia like it.
Karijini National Park is home to some of the oldest rock formations in the world, dating back four billion years. It's one of Australia's largest and most stunning national parks, with amazing gorges and waterfalls.
Western Australia has one of the longest whale-watching seasons in the world, running from June until December and stretching the length of its coast. The largest population of Humpback Whales in the world migrate along the pristine waters of the Kimberley coast, using the area as a breeding and calving ground. In many places you can see whales from shore, or join one of the many whale-watching tours.
Rottnest Island boasts some of the finest beaches and bays, as well as unique animal and plant life. A short ferry ride from Perth, Rottnest is a car-free zone and home to the world famous quokka, a marsupial found only in this extraordinary state.
First published in the Mail Online - January 2020
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