Your calls always answered within 5 rings.
Craig and team are amazing. Never let's us down. We have again given DialAFlight recommendation to people who we met whilst travelling
Air India, despite its quite recent privatisation, is simply awful in every way. I was at Gatwick for 11 hours , with zero information about what was happening. Apparently the previous two Air India flights to Kochi were cancelled. All very stressful, but no fault of DAF!
There is a great deal of reassurance in knowing that your trip has been arranged by people who really know what they are doing. And that you are not just abandoned to the anonymous machinery of an airline that doesn't really care, in spite of all their rubbish claims about caring! Also that if something goes wrong you can get advice with a telephone call that is actually answered!
Although my baggage was lost from Dubai to London Gatwick I was able to speak to DialAFlight and ask for guidance on how to process the forms to reclaim my baggage. This they did readily which was a comfort at the time. You'll be glad to hear I now have my lost baggage!
Archie was brilliant - sorted everything out. Will definitely be using you guys and recommending to friends
Great service, especially from Ray Taylor.
Zoe Lane is an excellent travel agent.
It's not until something goes wrong with your travel plans that you realise the benefits of booking with them. After sitting on the plane at Gatwick for a couple of hours our flight was cancelled due to a technical issue. At 11pm there aren't that many people in the airport to help. Fortunately a call to DialAFlight's emergency phone line had me talking to Korinna within seconds. She was able to see there were no flights from Gatwick the following morning but there were spaces on the Heathrow flight and she changed our booking to this flight. She also re-arranged our connecting flight for Dubai to Delhi. All this whilst my husband was trying to talk to the airline's customer call centre who were saying they couldn't do anything as the flight hadn't been officially cancelled! A big thanks to Korinna for her help.
Efficient and helpful
No hitches on the way despite the potential for this to happen. Radisson Blue Hotel in Connaught Place excellent service and very convenient for shopping and restaurants.
Always very helpful and a pleasure to book with.
Other than the changes with the flights everything else was great
Amazing customer care
Excellent service
None. Good service
Alfie was very helpful, as usual and ensured all went smoothly
You didn't have to rearrange a flight home for me after a last minute international flight cancellation on this holiday, as you did on the last, but it was so good to know that - far from home - you were there to help me should I find myself stranded. Thank you so much for being there.
Excellent service and they were there for me when I needed assistance. Will definitely use again.
Always had good customer service from Michelle
Flight suggestions worked really well
All perfect!
Everything was handled promptly, professionally and it delivered an experience in India that was everything we hoped for. Great to have a team that were readily available to support us in both the planning and execution! Particular call-out for Brody Letchfield who was our main contact and ensured that, through liaison with Tamarind Global on the ground in India, everything ran smoothly
Connecting flight from Heathrow was delayed because of fog in Delhi, causing us to miss the connection to Goa. Seven hour wait for the next flight.
Great service yet again
Brody once again has provided excellent service and planned our holiday to perfection
Edward Scudder is a star - above and beyond. Quality service
Absolutely seamless holiday to Goa with all the flights booked with Rosie at DialAFlight Thanks again
As always, excellent service especially by Gino. If only BA could learn a thing or two from you about customer service.
Raphael was very helpful throughout the entire process, from initial booking to just before departure
Aiden is great and always most helpful as are all your team!
Last time I was in Barbados, I came across Jeremy Clarkson, shooting the breeze with his crew over rum and cokes on a break from filming for his The Grand Tour show
The little Caribbean island is just that kind of place. Its ritzy hotels such as Sandy Lane and glam restaurants such as The Cliff attract TV stars, Premier League footballers and their wives in droves.
But don't let this put you off. There is so much more to the island than its status as a celebrity haven, and you don't need a footballer's salary to have a fantastic time. I've visited eight times. Here is my pick of affordable things to do, and places to go, eat and stay.
FESTIVAL FUN
Caribbean islands are famous for their festivals and party atmosphere and Barbados is no exception. A raucous carnival takes place in the summer, culminating with the Grand Kadooment Parade, when revellers dressed in feathered headdresses and bikinis strut their stuff through the streets of the island's capital, Bridgetown.
LOCAL CUISINE
Caribbean food has a unique style and trying out delicious dishes is an important part of a visit, from jerk chicken to simmering stews, refreshing smoothies and rum cakes. But if it's a Friday evening, follow what seems like half the island down to the fishing town of Oistins for its weekly 'fish fry'. With a healthy mix of tourists and locals, the atmosphere is convivial, the calypso music deafening, and the food cheap. A platter of swordfish, mahi mahi or tuna will set you back about a tenner.
RACE DAY
It might seem a surprising option, and not the first thing that comes to mind in the Caribbean, but a day at the races is a fabulous outing here. For 170 years, horse racing has been staged at Barbados's Garrison Savannah; the track runs around the edge of what was the parade ground in British colonial times. Meetings have a casual, tropical air, with egrets on the grass, locals downing bottles of beer and kids sucking on snow cones. The dates of race meetings are on barbadosturfclub.org.
SWIM WITH TURTLES
An unforgettable experience is to commune with the turtles Every morning, turtles congregate off the west coast beach of Paynes Bay. The creatures are tame, so as you snorkel they flit around you. Most visitors swim with the turtles en masse on a catamaran cruise, but it's cheaper to get a local to take you out on a boat from the beach. You'll be looking at no more than £80 for your family for an hour - which I think is a snip for one of the most thrilling things you can do on Barbados.
PALM PARADISE
Barbados is, among other things, a gardener's world. Bajans are known to have green fingers - and the island has been selected to host the World Flower Show this summer. Several gorgeous gardens are open to the public. My favourite is Hunte's Gardens, a paradise that is set in a sink hole, with soaring palms, rare heliconias, statues lurking in the lush vegetation and classical music wafting through the air.
BEACH FEAST
It's possible to find gloriously untouristy beaches. You can enjoy yourself like a local for the day at Miami Beach (also called Enterprise) on the outskirts of Oistins. It's a gorgeous strip of sand with a protected cove at one end where locals wallow in the water chatting. Fishcakes and flying fish cutters (the Barbados term for sandwiches) are provided by Mr Delicious Snack Bar, a truck set up behind the beach.
To sample some of the best classic Bajan cuisine, make sure you set aside plenty of time for a blow-out lunch at Brown Sugar, an elegant restaurant occupying the foliage-drenched patios of an old home near Bridgetown. Must try dishes include the pepperpot stew, macaroni pie and rum-soaked bread pudding. The buffet on Sunday is a real treat and extremely good value.
To get around cheaply, my best tip is to stick to the buses - rides cost about 80p.
First published in the Daily Mail - August 2017 More articles below...
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