Your calls always answered within 5 rings.
The lounge used by Air Mauritius at Gatwick was a vast improvement on the dreadful lounge used previously at Heathrow. We were informed by email of checking in procedures. Everything went very well.
First class service as usual from Elliot
This was an amazing trip! Everything was beyond our expectations. We would highly recommend DialAFlight and have done many times.The Oberoi won the travel awards for 2024 whilst we were there as the best hotel in Mauritius. In our opinion, well deserved!
Mason is amazing - knows exactly what we require from our holiday and delivers - backed up by great customer service
Just perfect!
Fabulous service for fabulous holiday
Excellent service, thank you
Thanks for your help sorting out the new schedule after the unexpected airline change
Amazing holiday beyond our expectations. Troy was so right recommending the resort - can’t wait to go back!
I had been recommended to you and you did not disappoint. Excellent service - will definitely use you again and recommend to colleagues and friends.
Our first holiday in the Maldives was wonderful and everything went smoothly from start to finish.
Happy with the service I get every time. Theo is the best.
Kylie put together an amazing trip for us that we will remember for the rest of our lives. It was seamless from start to finish and I'd reccommend the service to any of my friends or family. A great success!
Thank you George
Absolutely brilliant, we will always come to you for a quote.
Arthur never fails to deliver the best holiday with attention to detail and a very personalised.service
Keep on doing what you're doing. It's first class
I have travelled with DialAFlight many times. I often deal with Orlando Spragg and his team. They are always extremely helpful, friendly and knowledgeable.
Bobby Tuggey was excellent - he worked tirelessly to help us on our trip
Tammy is just amazing, everything was SO perfect and I’m very grateful for her diligent attention to detail. Every trip is just perfect and she is over and above what I could hope for in a travel planner.
Roy Copeland was lovely and helpful, he went above and beyond to help us
As always excellent customer service from Kennedy and everything ran smoothly
Five star service
As ever, the service provided was absolutely first class
Good holiday thanks. Well organised by Taylor
Everyone is always helpful, always clear, and we had great trip all round.
Wonderful trip as always. Thanks for organising everything
We were extremely pleased with the customer service we received from Annabelle and her colleagues. Many thanks to everyone
Just the best service
Thanks Fergus... you are a gem!
A city book-ended by vineyards and beaches, with quaint Victorian houses sitting alongside tidy parkland, Adelaide is Australia’s emerging hot spot.
A favourite haunt with Britons relocating Down Under, this lovely city with its Mediterranean climate is home to one of the world's most prestigious art and culture festivals.
Which is how I came to find myself blindfolded in a theatre being accosted by a group of young Belgians - all in the cause of cutting edge drama at the Adelaide Festival.
ENDLESS VARIETY
As well as the festival this South Australian city boasts entertainment such as the Adelaide Fringe, the WOMADelaide world music concerts and the Adelaide 500 road-racing extravaganza.
At the festival’s writers’ week, Booker Prize winner Thomas Keneally, author of Schindler's Ark, explained why the jewel of the south has been attracting him since his first appearance at the festival in 1968.
'It's a beautiful place,' he told me. 'It has this wonderful dry heat and the citizens exist among a torrent of wine, flowing out of the Barossa Valley and out of the McLaren Vale.
'Foreign writers love this because it's so warm in the middle of the northern European winter. It's hard to move in my hotel without tripping over some great British novelist or biographer.'
WINEMASTERS
The area is also the country's grape capital, bursting with boutique wine makers, but the giant Jacob's Creek dominates.
I’m treated to a wine master class by Jacob's Creek expert Sacha Bown. The Sensory Experience is billed as an interactive workshop that helps increase your knowledge and enjoyment of the complexities of wine. As a complete wine novice, that isn’t hard. It’s great fun putting my smell and taste to the test with a strange tray of treats, from petrol-scented balls to a strawberry dipped in black pepper.
After a delicious lunch on the balcony of the Creek’s award-winning restaurant, I whizz off to Penfolds winery.
The ‘make your own blend’ experience makes you feel like a winemaker for an hour. It involves mixing three different types of wine in an oversized test tube - you also consume far more wine than you realise.
The Barossa may get the lion’s share of tourist attention but one of South Australia’s other wine regions, the McLaren Vale is a hidden treat.
Ben Neville, who set up his own tour company after leaving the corporate rat race in London, showed me the secrets of the Vale.
Ben is beyond passionate about the area – while providing a rip-roaring four-wheel drive adventure starting with a quick ‘snack’ in the middle of the bush.
A snack involves a table, chairs, gingham tablecloth, china plates, champagne, a view of untouched bush that’s to die for – and an array of mouthwatering canapés freshly prepared that morning by his friend, chef Nigel Rich.
ADVENTURE TIME
We hop back on the vehicles and cruise through Yankalilla and Onkaparinga districts via superb off-road tracks offering vistas across the Fleurieu Peninsula.
We even speed along the mesmeric Silver Sands beach before lunch on a secluded hilltop encapsulated by some (more) breathtaking scenery. Sandwiches on a picnic blanket?
No. Chef Nigel, who trained in some of London's top hotels before setting up his restaurant, The Elbow Room, in McLaren Vale (and, incidentally, whose English mother went to school with Margaret Thatcher) is cooking up a surprise.
The feast is being prepared on the back of his ‘ute’, before being smoked with a curious gadget and some apple chips. It is complemented by wine served by Thomas O’Donnell, who works at the nearby Samuel’s Gorge vineyard.
And in case I was in any doubt about how laid back these people are about their fine product, the owner of Samuel’s Gorge, Justin McNamee sets me straight.
'In the McLaren Vale, we're not in a hurry and never have been to tell the world we are the best.
'I think because we don't overtly jam it down people’s throats, when people actually finally discover it, they go "holy bloody Nelly". And when you drink great wine here and then you go to the beach and you see great art, and then you see the sunset - people are forever saying "I don't want to leave".'
Holy bloody Nelly, he’s right, I don't want to go anywhere.
First published in the Mail Online - September 2017
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