Your calls always answered within 5 rings.
Just carry on what your doing ...we will certainly be booking with you again and I've already recommended you to friends
Thank you as ever for your help!
Leo Thompson Persaud who organised my trip was outstanding in every respect
Really great service. Lucas was very helpful as were his colleagues on all my recent flights. The fare was more than reasonable too. Will definitely be using again.
Sorted out overbooking situation in Ubud, Bali quickly and competently thanks to Callum Patel.
First class support from Wayne
Many thanks Doug, all was good with our flights and once again thanks for your updates.
A call before you fly out just gives it that personal touch
Used you a lot. Have real confidence in how you do everything. Thanks to your staff who are always helpful - especially my regular contact Roger
Etihad’s business class menu is the best and most varied I have experienced on any airline, either in first or business class. Not only was the lunch and drinks menu exceptional, the fact that one could choose snacks from another range of foods at any time during the flight.
Hannah has been marvellous. Sorted our flights and answered any questions
Always happy with the services of DialAFlight - I’ve been using them for years now and will always give them a ring when planning to travel abroad. Excellent service as expected.
Happy with DialAFlight but check in at Manchester was chaos
Thank you Ellis for organising everything for me. 100% professional all the way.
What great service and an excellent itinerary created by Des. We had no problems on our trip but it was reassuring to know we could contact the team if needed!
I have recommended a couple people to DialAFlight and they have also been very impressed with the helpful and professional assistance given during the flight booking process. Long may it continue. Thank you to Bruce and his team for the continued excellent service.
We had a fabulous trip. Great accommodation, flights and transfers organised by you
I was unable to register my miles and smiles on outbound flights despite several attempts, but registered the return flights. I would like to add the missing miles, but have gone around in circles on Turkish Airlines app and website. Please can you help?
From start to finish everything was great -thanks Bradley
Excellent service as usual
Really pleased with the service/experience we have had from start to finish with DialAFlight. The staff were superb in looking after us before, during and after, and you are made aware of the support their throughout. The App functionality is truly game changing and we felt we had everything at our fingertips, all the information is easily accessible. This is our first time using DialAFlight through a recommendation, and we will be passing this on to all our friends, family and colleagues! Highly recommended.
All went very well. Cathay Pacific was a good airline to have picked to fly via HK to Tokyo and they are a top class carrier - leaving BA in the ashes frankly. Very satisfied customers. Thank you DialAFlight once again!
Zak helped me all the way with my bucket list holiday - could not have gone any better. Thank you so much
Great, as usual!
Sadly we missed a connection so we were delayed 16 hours. All very exhausting but not your fault
Five stars
Lewis Stewart was amazing - he was so helpful. After being scammed on a flight he put me at ease and helped me in every way. I will be dealing with him again
The connections worked out really well and there were no problems with the flights. Thank you for booking my seats. I'm vey happy with DialAFlight and Dylan and Reggie have been very supportive.
Great holiday many thanks - your partner Destination Asia is a bit chaotic (we had drivers turning up on the wrong day for trips) but it didn't stop us from getting to do all the things we wanted to. The Centara adults - only pool was a real lifesaver as it was remote from the family pool and had its own bar. Will definitely consider Thailand again
Great team and everyone is willing to provide help and support when needed.
We step out of limpid, tropical air into the rich, dark-wood, terraced lobby.
Several staff take everything from your hands, sit you down and give you a cup of Wonderful Sky. Instantly refreshed, you wonder why you've never had it before. It's because they invented it: spring water, cinnamon, honey, lime juice and pandanus (a Thai herb). Like everything at the Tongsai Bay resort in Thailand's Koh Samui, it's exceptional.
With 83 rooms nestled into 28 acres of green hillside, each room, family cottage and villa overlooks Tongsai Bay beneath a sky that alternates between shades of blue, green and flaming sunset amber.
Of nature's glory my children take no notice, and yours won't either. What they do immediately see and love are two pools. One for adults and one for kids.
Then there are the family activities for all ages; kayaking, tennis, sailing, paddle-boarding, windsurfing, Thai music, dancing, language and, err, fruit carving - the children loved hacking at nutritious fruit without having to eat it. You go to your room, or better still to your villa with an oversized bathtub on a deck with a stunning view. Maybe first you'll have a massage.
Massage is to Thailand what wine is to France. The interaction between you and the masseuse is a cross between thermodynamics and yoga. It's serious.
And then there are the wonders produced in the kitchens. Whether it's Thai, Chinese, Japanese, Italian or European cuisine, they've got it all.
The kids exclaim: 'This is the best burger, waffle, ice cream etc ever!' You're astounded by the wonder that is Kha Soi Kai (curried chicken with egg noodles).
I had the Tongsai Bay eggs benedict with hash browns and Penang curry and immediately booked a private cooking class.
While I learned to whip up a four-course Thai lunch, my husband learned to do nothing and the children played ping-pong and billiards. Then they all devoured the lunch.
Managers Martin Heiniger and Mark Harrison lead an award-winning team who have a deep, eco-responsible respect for the environment, including running their own organic garden.
We toured it with Earng from reception and chef Golf (her nickname - almost everyone has one, including 'Guitar' at reception).
They displayed all their herbs, including Morning Glory. Yes, I know what that phrase means and so do the ladies here. They giggled and then showed my husband the organic cucumbers.
The family-owned, family-friendly Tongsai Bay resort may be secluded but it is just a short drive to all manner of adventures. The rainforest Skyhawk zip line turns you into a superhero.
You can have a day trip to a pristine emerald lagoon with snorkelling, kayaking and lunch.
You can go crazy in banging, neon clubs and
then return to the calm of the Tongsai Bay, and this exclusive tranquillity is
at the heart of its magic. You always feel as if they have all the time in the
world for you and that you're the only ones there. That's their secret.
The resort celebrated its 30th anniversary in 2017, still with employees from when they opened as the first luxury hotel on Koh Samui.
We left Koh Samui for 'the greatest city in the world'. At least that's the view of Bjorn Richard Richardson, manager of 137 Pillars Suites & Residences, in the heart of Bangkok. This hotel-cum-residence is inventive, cool and busy.
The clever design touches include details such as a check-in lounge with a massage chair, shower and sleeping pod, and a digital golf facility with a resident pro. The hotel's London cab runs you to and from all nearby hotspots and Nori and the reception team will take care of all your planning.
The 27th-floor pool is a crowning touch and the Nimitr restaurant is elegant and inventive. In Bangkok, one must go to Chatuchak (world's biggest market), Chinatown (the world's biggest) and the reclining Buddha statue (the world's biggest). And then return to the tranquillity of 137 Pillars.
First published in the Mail on Sunday - August 2018
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