Your calls always answered within 5 rings.
When you’re paying lots of money for first class, it’s a poor show when you can't get your first, second or third choice of food. Lots of people were complaining. British Airways should do much better
American Airines had a a delay and I lost a connecting flight but all resolved in 3 hours.
First Class service and very personalised too. Thank you
Tommy Ellis was exceptional - he was patient, kind and very helpful when trying to book a flight following my father's death. I felt I was in the best hands possible during a difficult time.
Faultless holiday
Could have reminded me initially about different seats available e.g. premium economy as well as finding the cheapest seats.
Efficient as always
Everything worked out beautifully. Thank you, Lee.
Excellent booking service, unfortunately BA left one of my pieces of luggage at Heathrow and I got charged to get it to my final destination 3 days later! Not impressed...
Always there when you need them. Takes the worry out of travelling. Thank you
Joey was very friendly helpful and knowledgeable
The whole holiday was perfect - everything that was organised by youselves went like clockwork and we would certainly use you again.
I would not think twice coming back to use you guys - everything that I’ve requested was dealt with promptly and was clear in the email
Kept well informed
Christian and DialAFlight were very helpful and we had a great trip. Our room was not great when we got there but after 24 hours the hotel gave us a new one and after that it was fantastic. I would recommend DialAFlight any time. It’s a very personal experience and great help for anyone travelling around the world
A hassle free way to organise what was a fairly complicated trip.
One stop shop - everything on one phone call
DialAFlight are perfect partners for perfect holidays. We couldn’t imagine our holiday without DialAFlight.
After many years of being a client. You just get better and better. Keep it up guys. You are the best
Love DialAFlight. Daniel is so helpful and nothing seems too much trouble for him. We always book through him and he goes out of his way to find us the best fares.
Travel manager Katie Wallis was tremendous throughout, especially when a seriously delayed flight from Grenada to Gatwick meant we missed our easyJet connection to Edinburgh. One call and we were rebooked on a later flight. I have used DialAFlight over many years and have never been let down by their great service and professionalism.
Second trip booked by Ashley and again everything was organised perfectly. Great customer service from start to finish.
The person I deal with was excellent, friendly and very efficient.
Delighted with our first trip through you - already started the ball rolling for the next one.
Another great holiday through DialAFlight. Tony was superb and a great help throughout
Clear communication from start to finish. Excellent service thank you.
All good, app great addition. Thanks Sean for fantastic service
Five stars
Great advise and help from Darren Moseley
Excellent service from start to finish. Thank you to Erin especially. Very efficient and helpful. Will use and recommend to our friends and family.
Dallas: It's what everyone in Dallas is talking about - or so the slogan boasts on the T-shirt I bought.
Big D locals pride themselves on their 'Dallatude', and are as fiercely proud of their city as the original settlers were of the Lone Star State which, once upon a time, was actually its own country.
I head to Texas sometimes twice a year, always to the Rosewood Mansion On Turtle Creek, a mile or so from the iconic skyline made famous by one of the most successful TV shows of all time.
The service is world class and the staff are the stuff of folklore. And the restaurant? It's a lip-smacking example of what Dallas does best.
As a food tourist bordering on the fanatical, I would take bad company over bad food any day.
The people of Dallas eat early. Lunch kicks off at 11.30am - very civilised for a breakfast TV presenter such as me. It's tempting to eat prime steaks morning, noon and night when you're in Texas, but such was the variety of other food on offer (not to mention the value) that during a two-week stay, I ate only one steak.
CULINARY EXPLORATION
Award-winning chef and local hero Stephan Pyles is leading the way at his newly-opened Flora Street Cafe, which has already proven itself to be a stand-out hit - my favourite was the lobster tomalley served in the ubiquitous martini glass.
High-end restaurants such as Highland Park's Bistro 31 (I urge you to try the delicious olive cake), Le Bilboquet and Grange Hall (where the caviar is served in a golden egg) contrast with the hipster offerings of Greenville (a short distance from downtown) and the rustic chic of the HG Supply Company. But there is more to Dallas than food, of course - and, for that matter, JFK, J.R. Ewing and Southfork, although all are still big box office here.
The Bishop Arts District used to be Dallas's 'best-kept secret', but it would be hard to call this busy neighbourhood a secret any longer. An area of former warehouses in Oak Cliff is home to some of the city's funkiest boutiques.
DALLAS IN BLOOM
Then there's the Dallas Arboretum, nestled on the eastern shore of White Rock Lake, minutes from downtown Dallas. This urban oasis boasts 66 acres of fabulous blooms throughout the year, and was built in the grounds of two mansions, both of which still stand.
A LESSON IN HISTORY
And no trip to Texas would be complete without a visit to Fort Worth, a few miles east of Dallas.
The Stockyards National Historic District is filled with sites from the Old West, Texas-themed shopping and cuisine, rodeos, saloons, Billy Bob's Texas (the world's largest honky-tonk), the Texas Cowboy Hall of Fame and twice-daily cattle drives.
Legendary structures such as the Livestock Exchange Building, once nicknamed the Wall Street of the West, and the Stockyards Station shops and restaurants housed in the old sheep and hog barns, are still used today.
LIFE ON THE RANCH
Wearing the right gear, it's worth taking a trip north of Dallas to the five-star Wildcatter Ranch in Graham County. It's the only dude ranch I have seen with an infinity pool - the perfect place to cool off when you've been riding horses in the height of summer.
The owner, Anne, presides over this sweeping property, which comprises hotel rooms, spacious cabins and a spectacular restaurant. The town of Graham itself boasts the largest downtown square in America. With its Art Deco cinema, quaint shops and artisan cafes, it's fair to say that Marty McFly, of Back To The Future fame, wouldn't look out of place in a DeLorean here.
As I searched for another cowboy hat, a local detected my out-of-town accent as he steamed his own Stetson - a technique used to mould the hat to fit.
When I regaled him with stories about my adventures in Texas, he had a useful piece of advice for me: 'I say arrive on vacation and leave on probation!' Perhaps he took me for a kindred spirit. After all, I was sporting my new Stetson and a three-day stubble. I kidded myself that I was finally blending in - even if the sweat running down my face testified otherwise.
First published in the Daily Mail - June 2017
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