Your calls always answered within 5 rings.
Best care from Lloyd. Always
Very good service
Riley as always is a credit to your team
Bradley always goes above and beyond to ensure we get the best deals
Everything was organised perfectly, the flights, hotel and car hire, all we had to do was turn up. Will be using DialAFlight again for the next holiday as it is it makes things so easy
As normal Joe Orton did a brilliant job and our seating was perfect. Thank you once again for the service. I have already booked with you again for next year
It is always a pleasure working with first Clinton and now Travis. I recommend DialAFlight to all my friends and family.
DialAFlight were excellent, but British Airways were their usual very poor standard.
Rudi is a Rockstar!
Nice that you called prior to departure to check all was OK
Fantastic service. Using the app is great. Hotel the best. I will be in touch soon to rebook.
You guys do a great job
Booking is so easy with you. Thanks a million - you're reliable
My agent Deborah was amazing. She looked after me and my friends during our holiday. And sorted out any issues.
Great customer service
A bit of confusion over the room I was given on the top floor although I did mention my disability and could not climb stairs. But I was later given a room on the ground floor.
Very helpful, well organised. Very reassuring to know if you had any difficulties you can contact a named person anytime. I have used DialAFlight to book holidays several times because of the excellent service.
Our return transfer was 30 minutes late
Tommy is my ‘go to person.’ I know I can rely on him and have peace of mind every time.
The schedule precisely as planned. Contact was made throughout to ensure all went well. I am in the throws of placing future travels.
I have complained to Virgin about their ground staff in both Heathrow and Barbados. The perks for travelling in Premium Economy did not materialise, instead of priority boarding some of us in wheelchairs were the last to board, missed the complimentary drink and struggled to find space in the overhead bins for carry on luggage.
Have used DialAFlight for years, always been happy, never had a complaint, staff kind and helpful. Prices very acceptable.
Brilliant as always! Even when Bahamas kept changing the times on the flights, you kept me updated and got me home safely. Thank you so much.
Great service all the way through. Always friendly and helpful. Greg, thank you
I am always happy with the level of service received from you.
When you’re paying lots of money for first class, it’s a poor show when you can't get your first, second or third choice of food. Lots of people were complaining. British Airways should do much better
American Airines had a a delay and I lost a connecting flight but all resolved in 3 hours.
First Class service and very personalised too. Thank you
Tommy Ellis was exceptional - he was patient, kind and very helpful when trying to book a flight following my father's death. I felt I was in the best hands possible during a difficult time.
Faultless holiday
The hashtag ‘solotravel’ has become increasingly popular among women who are doing the Spice Girl thing, high-kicking the glass ceiling with their platforms, in their personal and professional lives.
A constant conundrum is safety. There can sometimes be the chance of a physically intimidating aspect to travelling alone, whether you are male or female.
I decided that my first ‘solotravel’ adventure would be around South America.
I managed to retain my status as a single woman travelling alone without being alone – by signing up to join a G Adventures tour group for most of my trip. The group I joined was organised to cover a lot of ground in minimal time, with local knowledge about the destinations and incredibly convenient modes of transport.
The nine-day tour began in Buenos Aires, where I arrived a few days early to get my bearings and explore off the beaten track before my G Adventures itinerary kicked in.
G Adventures helpfully booked me into the same hotel included in the tour so I didn’t have to worry about moving rooms, and was able to take advantage of the airport transfer too.
The hotel itself was in the Centro, which, as it sounds, is about as central as you can get. I spent time familiarising myself with the local architecture, which is possibly what makes the city feel so European and, of course, with the local cuisine.
A guided tour
A few days, and a few too many steak and Malbec dinners later, it was time to meet my tour group.
There were about ten of us in total, mostly travelling in pairs or alone. We were shuttled around the city in a small people carrier with our guide, who was to stay with us for the full trip, and a local guide who offered more insight to the sites as we passed them.
From the colourful corners of La Boca, to the solemn grave of Eva Peron in Recoleta Cemetery, the day was captivatingly varied.
For the evening, we were taken off the beaten track to a tango club where we were immersed with the porteños (a nickname for local people of Buenos Aires) - and they go about showing us up for our comparatively poor dance moves.
Next we hopped on a flight north to Iguazu Falls. We spent time in both the Argentine and Brazilian national parks, where the magnitude of the falls is equally present.
Samba in Sao Paulo
The next flight we boarded landed us in Sao Paulo, but we weren’t stopping here.
We drove north to Paraty – and just happened to arrive in time for the town’s annual music festival.
The cobbled streets were alive with samba and somehow I managed to forget that only hours earlier we had been learning about the Afro-Brazilian community, who still reside in the town – until our main guide there joined us for some dancing!
Rio de Janeiro
Another longer stint by road, and we had made it to our final stop, Rio de Janeiro.
Here, we were given a full city tour in our van, of which we have now become fond, and finish the day watching the sunset over the Christ the Redeemer statue. Our hotel was suitably and centrally set in Copacabana, where we rested for a little while before meeting once more for a samba show dinner.
Our goodbyes are maybe more emotional than I’d have expected, but then I realise the things by which we have been bound together on this trip. The enticing rhythms of Argentina and Brazil have provided us with enduring memories.
There have been the breathtaking views of the falls, energy bursting from samba-ing streets (and being taught the quick-footed ways of the samba ourselves), as well as the passion and knowledge pouring from local guides who have accompanied us along the way.
And perhaps most poignantly, the difficulties and poverty faced by so many in the areas we have visited, as well as the signs of corruption in these countries, particularly Brazil.
This is something that will stay with us all. And it’s important that it does. Even if it is just to remind us how lucky we are to be able to visit these corners of the world.
First published in the Daily Mail - March 2017
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