Your calls always answered within 5 rings.
Excellent customer service. Everything went to plan with no problems. I will be back
As usual with DialAFlight everything was excellent
Big thank you to your team who got us home after our first flight of three was cancelled - special thanks to Tristan, Stan and Corrine who went above and beyond.
Connie is brilliant - I recommend her to everyone who travels!
The service we received was excellent, as it's been on each occasion we have used your services. The flights were exactly what we required and the suggestion to make a stop over to get the best price worked out really well. We'll use your services again next time we're making a trip abroad.
Excellent service DialAFlight, thank you very much.
Everything worked out well. No problems at all.
My flight back was cancelled but I was able to ring a 24/7 number where the advisor was very helpful and did her best to get me on the next available flight. Unfortunately, this wasn’t possible as I had already checked in and Qatar Airways wouldn’t let her change it.
Always helpful with quick responses
A truly personal service, you feel like you are being assisted by a friend
Dale was brilliant
I received the usual high quality service from Amy Hibbert that I have been used to over more than 20 years of using DialAFlight
So helpful, efficient but friendly at the same time
DialAFlight says what it does and does what it says. Having used DialAFlight for a number of years, we have had peace of mind knowing that if there is ever a problem they are at the end of a telephone line to help from anywhere in the world.
Many thanks to Raphael in particular, but to the whole team. You helped us out of a very difficult situation and took all the worries away so that we had a stress free and very enjoyable trip. Can't thank you enough.
Exceptional flight with outstanding service and lovely staff. Will book again very soon. And you found us the best deal!
Excellent communication from DialAFlight staff - thanks Harvey.
I've booked with DialAFlight multiple times and have always been very happy dealing with them and getting the best dates and times to suit my requirements. They are always friendly and answer the phone very quickly with no annoying pre recorded messages or push button navigating. They are reliable and you can always phone again to check any concerns.
Deborah was absolutely amazing with her help when I needed flight changes in Dubai due to the flooding. I wouldn’t have got back to the UK so quickly without her.
Becky was my link for the holiday of a lifetime. She did an excellent job of keeping me updated and although we didn’t have to call on her for help it was a big reassurance that someone was there at the end of the phone.
Thank you to Daryll and his team at DialAFlight who allowed me to travel with complete peace of mind!
All the flights were really good. However coming back home from Auckland to Shanghai, I wish I’d been made aware that my suitcase would need to be collected at Shanghai and then rechecked in. It wasn’t a pleasant or particularly easy experience. Anyway it all worked in the end.
You are not to blame for the poor service I received on my business class flights from LHR to AKL via Dubai but I will not be booking Emirates in the future
No issues from your end but Dubai airport and Emirates were very poor as far as communication went during our six and a half hour delay.
Great friendly service. Makes life so much easier using them. They find you exactly want you want in a matter of minutes whereas in the past it's taken me hours
Great service and prompt attention
Great service as usual. Excellent phone pick up, good prices and wonderful advice about which airlines, stopovers and timings.
Zoe always delivers.
Annabelle C is amazing and I'd book again with her!
Lloyd was very helpful at all times
Flamenco is an acquired taste. But if you meander up towards the church in old town Marbella on a Saturday night and pop into a dishevelled little hostelry called Ana Maria, conversion awaits.
There are a few tables and chairs scattered about – and along one wall sit six Spaniards of varying shapes and sizes, two of whom are tuning their acoustic guitars. Then a woman serving drinks shouts something or other in a conversational sort of way and the lead guitarist responds nonchalantly – at first.
A voluptuous woman starts clapping; others join in, deliberately missing the beat just enough to create a scatter gun of sound that grows louder and louder. The two guitarists begin strumming feverishly, but in perfect control.
Then a dark-haired woman in a long red skirt and frilly blouse starts to dance as if she has the whole world at her feet. She stamps; she clips the ground delicately; swings her arms, twists her body, all the time keeping her back iron-rod straight.
We had intended to stay only ten minutes or so, but an hour-and-a-half later we're still there, fumbling in our pockets to find €10 for a CD we'll never play at home and hoping for one final dance.
It's not the only surprise in Marbella's exquisite old town. We had expected it to be medallion city but it's nothing of the kind. There are meant to be more Rolls-Royces along this stretch of the Costa del Sol than in London, but not in the historic quarter.
And there's nothing flashy about the colourful squares, independent little shops, countless tapas bars.
We're so taken by it all that when a proselytising waiter carrying a large menu greets us in the main square and promises 'very much good dishes' we find ourselves lured to one of his tables and ordering a round of 'very much' lethal cocktails.
Marbella is real. Which is to say that you know that the possibility of skullduggery could lurk beneath the gilded surface.
Certainly, it did in the Nineties when Jesus Gil y Gil became mayor and set about resurfacing roads, chasing away the drug dealers and planting palm trees on the seafront.
Gil didn't belong to any particular party. He was like a sheriff in the Wild West who believed in doing what you have to do – although where the money was coming from for his clean-up was unclear.
At one point, his plans included creating a white marble promenade from Marbella to Puerto Banus. As it is, there's a dusty track pretty much linking these two hotspots, where locals jog and walk off the excesses.
About a mile or so along this track from Marbella is the seafront entrance to the Marbella Club, which, founded in 1954 by playboy Prince Alfonso, still exudes a glamour of old but with just a hint of 'no carbs before Marbs' (the mantra of those who like to get their body in shape before their annual pilgrimage to the resort) bling.
Prince Alfonso, who died in 2003, was a godson of the Spanish monarch Alfonso XIII. Let's just say he was connected: Princess Grace, Audrey Hepburn, Bob Hope, Richard Burton, Brigitte Bardot, Roger Moore and Bruce Forsyth have all been regulars - and there are hundreds of photographs in reception to prove it.
The Duke and Duchess of Windsor loved staying here. I like the story of the Duke turning up for drinks in the bar wearing a suit when everyone else was wearing Hawaiian shirts. Quickly, he slipped away to change into something more casual. But by the time he returned, everyone else had slipped away to put on jackets and ties.
The sub-tropical gardens are beautiful and immaculate. Dotted about are tasteful low-lying buildings offering suites and rooms; villas with their own pools; and a discreet kids' club. The main outdoor restaurant, where you sit under huge pine trees with dripping candles balancing on the lower branches, is romance on a plate.
During the day, the Beach Club (where I notice the sea is far cleaner than it was only a few years ago) gives new meaning to the word buffet. It's near the fabulous spa built into the rocks, with its own huge hydrotherapy pool.
One lunchtime, we wander ten minutes along the beach for lunch at the Marbella Club's sister hotel, Puente Romano. You should do the same. It's as if the sisters try to outdo each other in the race for buffet perfection – but it's us punters who are the winners.
My wife and I play a game on holiday. We think out loud who among our friends would like such and such a place. The names here keep coming. In fact, we can't muster one single potential dissenter.
First published in the Daily Mail - August 2015
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements