Your calls always answered within 5 rings.
Absolutely superb service by Dylan Harris. A true asset to the establishment and a great person.
We love Roger and would most certainly recommend him to friends.
Thank you Ed for making our trip to Vienna so special. We had an amazing time and really appreciated the hotel recommendation. We were made to feel very special
Another amazing trip organised by Stacey at DialAFlight. Everything was perfect thank you.
First time I’ve used a travel agent in a long time, will definitely do so again. Kylie and Robert were very helpful.
As always, Fraser organised everything with the same consistent care and attention as on previous occasions; also, the support was there throughout, so we cannot possibly fault it in any way - just total praise! Thank you to Fraser and his team.
You did your job. But Ikos not really for us.The all in food and drink was good. The pools were fine but completely overrun with kids. The one redeeming grace was the beautiful beach and sea to swim in.
Courtney provided excellent service and nothing was too much trouble.
Dennis has always been a superstar!
Calvin brilliant as ever!
All as hoped for. Thanks
Reid and Vinnie were incredibly helpful, friendly and efficient. Always available to help. I will use again for sure!
As always superb from start to finish. Nobody does it bettet
Michael was exceptionally helpful and couldn’t do enough for us. Will definitely use again
Enjoyed the holiday. Two things that I was unhappy about. Firstly the local charges that we had told would be 40.00, turned out to be 100.00 when we arrived. Secondly if it hadn't been for my husband noticing before we left, no transfers had been arranged. I think this should be automatically offered when you book, or we could have come unstuck when we arrived.
First class from Annabelle and others. Always reliable and efficient - you guys are brilliant
Helpful and friendly service from start to finish. Thanks
When one of the original hotels was shown to be too far out of the resort our agent happily amended the booking. The new hotel was perfect. A 15 minute walk to the centre so not noisy at night. Right on the beach and near local bars.
All very good as usual. Thank you Robert
We had to insist on changing rooms due to malfunction of of air conditioning. First room 801 only 29 sq meters room 803 35 meters
Excellent performance. Leah Jessop was courteous, patient & very efficient. We can’t thank her enough as she went above & beyond by arranging with the hotel in Lanzarote to return a wedding ring that had been left in the bathroom. Brilliant service and we will certainly use DialAFlight in future
Unfortunately the first night at the hotel was disappointing as the room allocated was not as expected. We were not given a standard double but standard single. This was corrected night 2
Elizabeth was amazing and very helpful, sent me multiple holiday options and responded to me quickly with any further questions. The place we booked however was awful, it was a tiny room miles away from anything. We ended up staying there for a night and then moved to another hotel. This is not Elizabeth’s fault at all. I looked at reviews for this place and did some research for nearest transport etc and from what I could see there was no issues. All in all my experience with DialAFlight has been amazing and I will be using again.
Keep being you x
Car hire in Gib (Avis) shambolic. Booked the car at airport, pick up was over the border, not normally a problem but one of our party disabled requested return to airport. Met with the response of ‘non possible’ from Avis - unhelpful, rude and totally unsympathetic! I am a frequent user of Gib airport and generally use Autos Aguirre. I will not use Avis again!
My journey was hassle free and the hotel recommendation was perfect, based in the city centre with easy access to all sights. Thank you once again for an amazing holiday experience.
Well done Brody
Five stars
Amelia is a treasure. Very patient, very thorough and very helpful. A joy to work with.
Professional service as always - excellent service and communication.
Palma's picturesque Old Town may seem an unlikely gastronomic getaway but those who fancy a stay in Mallorca's capital can take their pick from about 3,000 places to eat.
Creative chefs have been lured here by the abundance of fresh produce, including seafood, Mallorcan black pig, sea salt, olives and almonds.
Gourmet markets have sprung up in the maze of medieval cobbled streets, full of tempting smells of cheese, herbs and bread.
Palacio Can Marqués, an 18th century mansion in the Old Town transformed into a stylish boutique hotel, makes the perfect base for a weekend of gourmet delights.
Beyond the lobby, with cathedral-high ceiling and soaring staircase, there are 13 individually decorated suites mixing original features - wood panelling, honey-coloured stone floors, outsized fireplaces - with bold art and hand-woven Nepalese rugs.
The courtyard garden is ideal for a chilled glass of cava. Then have dinner under the restaurant's vaulted ceiling, where Belgian chef Cedric Lebon serves up French and Mediterranean classics - a top choice is a three-course meal of onion soup, a succulent sirloin steak and an irresistible Ile Flottante (meringue and cream).
If you should spot distinctive hexagonal-shaped boxes at Palma Airport and are curious to know what's inside them, you won't find odd-shaped hats but a family-sized ensaïmada - Mallorca's emblematic pastry.
Ensaïmada are thought to date back to the 17th century - some believe their coiled shape was inspired by Moorish turbans - so where better to try them than at the city's oldest cafe, Ca'n Joan de S'aigo? It opened in 1700 and - with ornately-tiled floor and marble-topped tables - still exudes old-fashioned charm. Go for a selection - dusted with icing sugar, topped with apricots and stuffed with pumpkin jam - and order hot chocolate so thick you can stand your spoon up in it.
For a modern take on tapas, head to sleek El Camino. As in its sibling restaurant in London's Soho, Barrafina, you might have to queue for a stool at the long wooden bar, but where better to nibble on plump green olives and sip cava?
The menu celebrates seasonal Mediterranean produce such as goat's cheese stuffed zucchini flowers or perfectly grilled octopus in a tangy mojo sauce. Don't miss the divine Tarta de Santiago (almond cake).
La Rosa Vermuteria & Colmado is a retro tapas bar with a twist - and a long list of vermouths (still all the rage in Spain).
A Negroni is a mix of Vermouth, gin and Campari - served with slivers of iberico ham, to precede hearty local dishes such as cod croquettes or milk-fed lamb chops.
At the two-storey Mercat de l'Olivar stalls were piled high with vibrantly-coloured fruit and local meats and cheeses. In the fish market, swordfish heads sit among slabs of tuna and you can dine on oysters and sushi, or buy prawns and have them grilled in one of the bars upstairs.
To stock up on gourmet goodies, head to the older and smaller Mercat de Santa Catalina on the seafront. Pick up Flor de Sal d'es Trenc (sea salt) flavoured with hibiscus, sobrassada sausage, made with indigenous black pig, and jars of ramillete tomatoes - perfect for spreading on bread to create pan con tomate.
Smaller still, La Pajarita Bomboneria is an old-school deli that's been in the same family for six generations. As well as speciality charcuterie, they stock local Cabraboc gin, Cas Misser olive oil and Binigrau wine.
Fera Restaurant and Bar is in a beautifully restored old palace, combining ancient stone archways, sleek furniture and art-filled walls. Innovative creations from Austrian-born chef Simon Petutschnig really sets it apart.
Making full use of the bountiful produce - along with the restaurant's organic garden - he blends local and Asian flavours to create 'borderless Mediterranean' cuisine.
The seven-course 'Art tasting menu' was both decorative and delicious. Sea in an Oyster Shell - an oyster, mussel and organic caviar - came on a bed of volcanic stone with shells, seaweed and waves of dry ice. Wagyu beef with textures of potato, apple and parsnip was followed by a sublime chocolate dessert with bites of brownie, mousse and the Japanese citrus fruit yuzu.
Just like Palma, it was a feast for all the senses.
First published in the Daily Mail - April 2020
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