Your calls always answered within 5 rings.
Big thank you to your team who got us home after our first flight of three was cancelled - special thanks to Tristan, Stan and Corrine who went above and beyond.
Connie is brilliant - I recommend her to everyone who travels!
The service we received was excellent, as it's been on each occasion we have used your services. The flights were exactly what we required and the suggestion to make a stop over to get the best price worked out really well. We'll use your services again next time we're making a trip abroad.
Excellent service DialAFlight, thank you very much.
Everything worked out well. No problems at all.
My flight back was cancelled but I was able to ring a 24/7 number where the advisor was very helpful and did her best to get me on the next available flight. Unfortunately, this wasn’t possible as I had already checked in and Qatar Airways wouldn’t let her change it.
Always helpful with quick responses
A truly personal service, you feel like you are being assisted by a friend
Dale was brilliant
I received the usual high quality service from Amy Hibbert that I have been used to over more than 20 years of using DialAFlight
So helpful, efficient but friendly at the same time
DialAFlight says what it does and does what it says. Having used DialAFlight for a number of years, we have had peace of mind knowing that if there is ever a problem they are at the end of a telephone line to help from anywhere in the world.
Many thanks to Raphael in particular, but to the whole team. You helped us out of a very difficult situation and took all the worries away so that we had a stress free and very enjoyable trip. Can't thank you enough.
Exceptional flight with outstanding service and lovely staff. Will book again very soon. And you found us the best deal!
Excellent communication from DialAFlight staff - thanks Harvey.
I've booked with DialAFlight multiple times and have always been very happy dealing with them and getting the best dates and times to suit my requirements. They are always friendly and answer the phone very quickly with no annoying pre recorded messages or push button navigating. They are reliable and you can always phone again to check any concerns.
Deborah was absolutely amazing with her help when I needed flight changes in Dubai due to the flooding. I wouldn’t have got back to the UK so quickly without her.
Becky was my link for the holiday of a lifetime. She did an excellent job of keeping me updated and although we didn’t have to call on her for help it was a big reassurance that someone was there at the end of the phone.
Thank you to Daryll and his team at DialAFlight who allowed me to travel with complete peace of mind!
All the flights were really good. However coming back home from Auckland to Shanghai, I wish I’d been made aware that my suitcase would need to be collected at Shanghai and then rechecked in. It wasn’t a pleasant or particularly easy experience. Anyway it all worked in the end.
You are not to blame for the poor service I received on my business class flights from LHR to AKL via Dubai but I will not be booking Emirates in the future
No issues from your end but Dubai airport and Emirates were very poor as far as communication went during our six and a half hour delay.
Great friendly service. Makes life so much easier using them. They find you exactly want you want in a matter of minutes whereas in the past it's taken me hours
Great service and prompt attention
Great service as usual. Excellent phone pick up, good prices and wonderful advice about which airlines, stopovers and timings.
Zoe always delivers.
Annabelle C is amazing and I'd book again with her!
Lloyd was very helpful at all times
Thank you for an excellent service
You guys are great….will return to you when (all being well) we head back to Kiwi in 3 years time. Lots we didn’t get to do!
Relentlessly busy, noisy, smelly and stiflingly hot: yes, parts of it are and it's easy to see why, for many, Bangkok is little more than a place for a brief stopover.
But dig a little deeper and you'll find a burgeoning arts scene, a raft of new restaurants and elegant galleries.
Day 1, morning
We arrive in the Thai capital after a week on the idyllic island of Koh Lanta. The sparkly new Airport Rail Link City Line runs every 15 minutes from inside the terminal, costs 45 baht (about £1) and takes just 25 minutes to the city's central stations.
As a rule, getting around Bangkok by public transport is far less hassle than using taxis, which can sometimes overcharge or take overlong routes. Our first stop is the Mandarin Oriental, the chain's 140-year-old flagship property, affectionately known as La Grande Dame. It's on the edge of the buzzy Silom district, a colonial-era oddity in a city full of 1970s concrete blocks and glass skyscrapers.
Even if you're not checking in, it's worth taking high tea in the Authors' Lounge.
The hotel is famous for its writers-in-residence, from Dame Barbara Cartland to Somerset Maugham and Gore Vidal.
Afternoon
We head for a late lunch at The Jam Factory arts complex, part of the city's new Creative District. The Jam Factory is a converted factory - a collection of low-rise, industrial-style glass-and-steel buildings sit around a central garden courtyard.
At our restaurant, The Never Ending Summer, a Buddhist ceremony is going on in the garden. Monks wrap silk ribbons around huge trees, adding to the peaceful vibe. The food is show-stopping: grilled catfish with sweet sauce and stir-fried glass noodles are musts.
Afterwards, we drop in to Santi Chai Prakan Park, the site of a blindlingly-white 18th Century fort where at 5pm every day there is communal outdoor aerobics, yoga or dance classes.
Even if you're not feeling quite that energetic, it's brilliant to watch.
Day 2, morning
After a late breakfast, we go to the Artists House - otherwise known as Baan Silapin - in the trendy Thonburi district. This is 'old Bangkok' - sleepy, wooden buildings and winding alleys that fringe the canals. It's off the beaten track but worth visiting.
The Artists House is a 200-year-old teak building. As you wander along the canal past little cafes serving stir-fried dishes, every now and then an elderly lady on a boat will pull up to sell skewers of barbecued meat.
You'll probably not see too many tourists in this part of the city, bar the occasional boat-load being whisked along a canal.
The House itself is built around a 700-year-old Buddhist stupa, and at 2pm you can watch a traditional Thai marionette show. Children are invited to paint paper masks and take part.
Afternoon
Fully prepared to get a bit lost, we head east over a footbridge and into the bustling streets around Soi Charan Sanitwong, where street vendors sell fried fish balls, noodles and sweet treats.
As the sun goes down, we stumble upon a night market - food, toys, electric goods and clothes are all for sale and cost next to nothing - then keep heading east to Wat Arun, one of Bangkok's most iconic ancient temples, overlooking the Chao Phraya river. From there, a river taxi will take you back to the other side, where we drop into The H Gallery, which shows Thai art in a beautiful 125-year-old mansion.
In the evening, we head to Maggie Choo's, a subterranean bar, restaurant and live music venue beneath the Novotel which is famous for its drag shows.
Later, if you're feeling brave, try a foot massage at one of the spas lining the streets. A super spot for a relaxed late-night drink is the Long Bar at the five-star Shangri-La Hotel. The bar is alongside the river, and offers impressive views of the city as well as classic cocktails.
Finally, back to our hotel where there's just time for a further nightcap at the cosy Bamboo Bar, with a jazz band still in full swing.
If you can survive the hustle and bustle of Bangkok, there are plenty of reasons to make this city more than just a one-night stand.
First published in the Mail on Sunday - August 2019
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements