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Ash Pankhania was excellent - he guided me through my options and worked quickly and efficiently to get me booked and on my flights. Communication following my reservation was also excellent and I will certainly book through you again
Everything went beautifully. Thank you.
Great service and a fantastic trip Lovely to have personal service and attention from Robert .
Thank you for a very smooth trip
The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
Thank goodness for the 24/7 helpline. On a bank holiday Monday we had to reschedule our flights home. Out of ten other people doing the same our new flights were sorted in the hour. Others could not even get to speak to their agents! Imagine the stress when this situation occurs.
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Tommy was fantastic - the whole trip ran smoothly and would definitely reccomend
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Excellent support
Excellent, attentive, personal service
I wouldn't use anyone else to book our holiday/flights. From luxury holidays to daughter's gap year flights. Joe Orton sorted everything. He found us an upgrade to First Class and the BA service to Santiago was very impressive and was definitely worth doing as it's a 15 hour flight. But we flew back from Buenos Aires and the BA business class was very disappointing, as was the food. Very poor.
Marshall a superstar as always
Everything went well
Koh Samui today looks every inch the polished holiday destination. Manicured white beaches overlook stunning 21st century hotels, boasting a growing number of top-rated restaurants and exclusive clubs.
The island's roads, however, have more of the 19th century about them - progress from the airport to your resort can be sluggish to say the least. But then it was only in the 1970s that the first road was built. Before that, Samui lived off farming and fishing and crossing the island via the densely-thicketed highlands used to take the best part of a day for what is now only a 15-mile journey.
I've been back to Samui quite a few times since my first visit 20 years ago, when I stopped off after living and working in Japan as a model. I love going to Kamalaya, a spa resort offering detox, yoga, fitness and weight control. It's built around a cave once used by Buddhists as a spiritual retreat.
There are plenty of things to do and see on the island, but once I've checked in, I tend to stay put. Everything you need to enjoy the perfect break is right there. If I can visit the spa every day and have lots of rejuvenating treatments, I'm as happy as a clam.
I eat modestly - no animal products and lots of fruit and vegetables. But I don't go hungry - I make sure I dine very well.
My strict regime also means that I drink no alcohol and no tea or coffee. It makes me feel really good and sets me up for the next six months.
I would like to pretend that my diet is as rigid back home. But I must confess that when I'm presenting the Capital Radio Breakfast Show, I rely on a little coffee kick in the morning and succumb to the odd croissant.
My favourite meal at Kamalaya is a big 'detox broth'; green soup with sesame and a mild flavour of seaweed, with loads of vegetables that have been double-boiled.
At dinner you can sit at a communal table and chat to lots of different people.
But no-one minds if you prefer to sit on your own and read a book.
It's not compulsory to follow a weight loss plan or be there for a detox. I choose to follow a healthy plan because I enjoy the results. I'm weighed at the start and end of my visit. They've kept my records over the years - and I'm pleased to say that my body fat ratio has improved over the years, which amazes me.
On this trip, after leaving Kamalaya I was joined by two friends for a stay at the Akaryn, a new stylish hotel which was quite a different sort of experience. The girls and I liked the swim-up bar, and we had fun drinking cocktails in the pool. The resort also had a great steak restaurant and fabulous pizzas. In a way, I was re-toxing after the detox week at Kamalaya!
However, there were also really healthy dishes on the menu, including a lot of fish.
One day we visited the famous Fisherman's Village, basically a long street with a range of stalls and restaurants. After shopping we went to a cool little restaurant called Starfish and Coffee, quirky and fun.
Another night we went to Chaweng, a popular beach area - with nightlife including some rather risque shows. But mostly our night-time entertainment was swimming in our pool, so private we could have our own little parties.
In the morning, I'd get up with the sun and have a walk on the beach and a swim before breakfast - before a yoga session in the shade of an oak tree.
First published in March 2015
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